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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1789 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 75" Class UM6970PUB Series LED 4K UHD Smart webOS TV's picture quality as very good, making it a great TV for the price. They also appreciate its large screen and easy-to-use interface. However, some customers have expressed concerns about the remote control's button placement, the limited number of apps available, the low refresh rate that can cause blurriness, and the sound quality, recommending a soundbar for better audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,789 reviews
  • Rated 1 out of 5 stars

    Incorrect description of condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this tv for almost 2 months, I have noticed that the picture isn’t as clear as it should. This is likely due to the damage on the back of the television from the original purchaser.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    Worst picture

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy from Best Buy their products are bad and if something goes they will advise you it’s been longer than 15 days no we won’t help you 21 days later !!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Never showed up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up for the scheduled appointment originally not even for the two rescheduled appointments. Never called me to say they weren’t coming.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Oh no! We hate to hear this. Understandably this is frustrating, please know that LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. I am confident that we will work to provide an agreeable resolution. ^Daphane LG

  • Rated 1 out of 5 stars

    tv good bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    today I went to Trumbull's best buy, with my Bronken TV, they sent me back to my house, I left the TV on the floor, they didn't give me the guarantee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item wrapped open box after the holidays but when I plugged it in, the screen was all cracked so I had to return it the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about one month and touched the screen with a soft pillow and it broke. Insurance does not cover it nor does any warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1.5 years and it gave up.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv lasted 1.5 years and the picture gave out. 1 year warranty. Very uoset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im used to Samsungs TV menu a lot more. its easier to navagate I have a 65 inch Samsung curve and I love it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would have been great if we actually got the tv we bought. Was not even a smart tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Got it home and didn't work. Had to get a different tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi stopped working. Worst smart tv I’ve ever bought.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry that your unit is not working properly. Please contact our Customer Support via direct message at Facebook and Twitter so we could assist you.^Venette LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely beautiful TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this TV for exactly one year now and I have nothing but good things to say about it. This is our main living room TV, so it gets the most use out of all the TVs in our home. The picture quality is simply outstanding, The colors are so vivid and clear. Everything from our cable TV service to video games to streaming apps like Netflix and Hulu have a breathtaking picture. I also love how easily it pairs with our LG sound bar. Everyone who comes into our home compliments our TV and says how great it looks. LG has always made top-quality products and their TVs are no exception. This is not the first LG TV that we have owned and it certainly will not be our last. If you are on the fence about purchasing this TV, I have two words for you: DO IT.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    3 years - no problems - excellent TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year review. Great TV for the price. Purchased this Black Friday three years ago when we moved into a larger Living Room setting. As I am looking at newer TV's this year, I can't help but say this has been a high-value for the price paid. My Fiance is in love with this TV and she won't let me replace it anytime soon, so we could use this thing for the next 7+ years to get our 10 years out of the TV. Based on experience so far, I feel this thing will continue to last and be a great TV with sharp images and bright colors. Honest criticism - This TV does not produce the lowest black levels with the backlit IPS display, but if you want that you need to pay OLED prices, so you have to decide if it's worth it. Unless you are super picky about black levels, this TV is a great choice. The first and only issue we experienced in the first few months was getting an update that got stuck, seemed like the Operating System was frozen, after some quick research and troubleshooting, determined that there is a built-in Safeguard for this by unplugging the TV for a full power cycle, just like most electronics. It booted up flawlessly and continued to receive updates normally henceforth. I would say the Operating System only froze or became laggy once or twice in all of the time we've been using it, so I've only had to power cycle it maybe once or twice a year. Definitely not a big deal, and we pretty much used the Smart TV streaming channels mostly, as well as some Gaming with the PS4 and Xbox One X. TV was plenty powerful enough to handle this, input lag for FPS gaming is not ideal, but then the older consoles don't really pump out those high frame rates anyway, so you can't really tell the difference. Used primarily on Wifi connections and worked great. Only real app problem we had was with Paramount+, for some reason it just wouldn't play nice no matter what bandwidth was provided, so we subscribed to it through Amazon Prime instead and problem solved since the Amazon app works flawlessly. If you are still reading this review 3 or more years later (I assume this is probably the most recent review still being posted), and have the option to pick this TV up used at a great price, I would say go for it! I think I bought this on Black Friday for $799 and I think it probably could still hold a $400-500 value as a used TV in comparison to newer models that are going for around $700 on sale right now. So if you can get a good deal below $500, I would scoop this up and enjoy it for years!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the Money! :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous 75 inch TV with vibrant colors. The sound quality is awesome, very crisp & rich audio, good deep bass sound, you really don't need a sound bar with this TV. Smart features include Netflix, Hulu, and some built in LG apps, but I use Amazon Fire Stick 4K and it all works beautifully. No complaints. If you have a PS4 or Xbox One, you'll be blown away with the performance. To put it in perspective, the wife and the kids will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Artificial intelligence I've ever used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to navigate smart hubs and inside of apps if you know what you want to watch just hold the mic button on the magic remote and say it ! if yours didnt come with the magic remote then its worth finding one for your year 2019 line up of all LG models uM-2019. voice command results are crazy fast and almost always relevant, almost no setup ! if you do want to browse or need to zip in a password or surf the web then the on-screen cursor for me is 10 times faster than plucking letters off a keyboard push button by push button super slow or dragging a cursor with the arrow pads on a remote, so painfully slow and just the old way of doing things. ever since the nintendo wii the technology has been around for a silly pointer to make everything fast, no wired i.r. bar needed. I love the picture if its in a bright room with lots of people watching from all angles IPS panels are usually always better at and faster than VA panels which usually look better than IPS panels in dark room with few people watching in a narrow row of seats.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have has this tv for 2 years and it is great, works perfdctly and great definition. Smart tv that can be connected and managed with siri. You can install whatever apps you want and have quick access to them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a perfect gift for my boyfriend. He loves how clear the picture and color are.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent T.V.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I decided to purchase a larger tv for our living room over the Thanksgiving/Black Friday Weekend. We looked at the reviews for this 75" LG tv from Best Buy, and we decided to buy it as the reviews were mostly positive. Man, what a great buy and the price was more than reasonable (just over $700) with discounts. The tv's picture quality and sound are LIKE THAT!!! NO ISSUES HERE. We also used paid the $250 to get that annual installation and protection-well worth the money because we got the Geek Squad to install the 75"-they are very professional. We also visited Best Buy a second time and paid $50 to mount another 50" tv in our bedroom (the one we removed from the living room). The annual installation fee is good because you get to mount multiple tvs or devices for $50 per call for the entire year.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solid Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, easy functions. Easy to mount in wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture perfect and easy to use. I highly recommend

    I would recommend this to a friend