Customer Ratings & Reviews
- Model:
- 75UM6970PUB
- SKU:
- 6363868
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 75" Class UM6970PUB Series LED 4K UHD Smart webOS TV's picture quality as very good, making it a great TV for the price. They also appreciate its large screen and easy-to-use interface. However, some customers have expressed concerns about the remote control's button placement, the limited number of apps available, the low refresh rate that can cause blurriness, and the sound quality, recommending a soundbar for better audio.
This summary was generated by AI based on customer reviews.
Cheap remote, great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remot is cheap and no backlight, but I love the television itself.
I would recommend this to a friendBought a Tv from Bestbuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is good. Customer service was good. Happy with my experience
I would recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2019 and the tv is still working great .
I would recommend this to a friendMajor Flaw with Wi-Fi Reception
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in July/19 and have had only problems with it since then. The main issue is that the TV Wi-Fi receiver has a major manufacturing flaw and connection is intermittent. I called LG's tech support many times, spent hours over the phone doing troubleshooting, to no avail. I had their technician come to the house 5 times, replaced parts, and still no resolution. Finally, during the last tech visit he was honest enough to tell me that this is a well known flaw with their TV, and just that week alone he had visited 15 other customers with the exact same problem. He said that changing the DNS server on the TV may solve the problem momentarily, but it is not a final solution. I must also say that the problem is not with my Internet service, as I have another TV on my son's room, 3 computers, and 3 cell phones working perfectly fine. I spoke with LG's corporate in two occasions but they refused to replace the defective TV. I'll be filling a lawsuit with the small claims court as I don't find any other way to resolve it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've run into this! Please head to All Settings > General > and make sure that Quick Start+ is set to Off, then restart the TV and try to reconnect to your wireless network. If you need further assistance, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Don’t recommend .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well but after 2 years it went dull. Sound is not that great too . Don’t recommend this tv at all.
No, I would not recommend this to a friendLG 75" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years and 4 months, my LG 75" TV has gotten 2 lines running horizontally across the bottom part of the TV. I am very disappointed with this as the pixels appear to be going out.
No, I would not recommend this to a friendTurns on and off continuously
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for about a month. All the sudden it starts turning on and off continuously for no reason. Had to unplug the tv to get it to stop. 2 months go by and it does it again and won't stop. Only had the tv for e months and is already gone bad. I would not recommend this tv for any reason. First LG tv I have ever purchased and the last. I've never had a tv go bad so quickly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Blue screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started turning blue about 18 months ago. Now it is unwatchable. When the LED’s go out they turn blue.
No, I would not recommend this to a friendBlue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just 11000 hours usage. Blue tint, checked settings, factory reset, unplugged for days, nothing works
No, I would not recommend this to a friend