Customer Ratings & Reviews
- Model:
- 75UQ7050ZUD
- SKU:
- 6553100
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 75” Class UQ70 Series LED 4K UHD Smart webOS TV (2022) highly for its picture quality, ease of use, and value for the price. Many appreciate the vibrant colors and find the TV easy to set up and navigate. While some users have expressed minor concerns about the remote control and operating system, the overwhelmingly positive feedback centers on the exceptional picture quality and overall viewing experience.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smart tv for the price, I am enjoying the apps now
I would recommend this to a friendTv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv seems smaller then expect I swear they go by box size not actual tv size lol ! But tv works great so far !!!
I would recommend this to a friendHUGE screen, subpar quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my master bedroom because movies in bed are the best! I previously had a 65” Samsung, so this was a bit of a size upgrade. Unfortunately, I’ve been pretty disappointed in this tv so far. I do 100% recognize the value, given the size. I know it was foolish to think the picture would come anywhere close to the 77” LG OLED I have in my living room. But I anticipated a better picture and a faster processor than this tv. Trying to navigate through apps or basically anything suffers from some severe lag time. I definitely regret not splurging on another OLED or anything else that is upgraded from this basic tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're grateful for your time to write us detailed feedback on your LG Smart TV (75UQ7050ZUD) model. We regret any disappointment you have experienced with its performance. We understand that upgrading to a larger screen size can be exciting, especially for enjoying movies in the comfort of your main bedroom. However, the picture quality and the processor speed did not meet your expectations. For assistance and guidance, please visit the following links: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection-CT10000020-1426626051711. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
- Cons mentioned:Remote control
Buy a FireTV or ROKU TV! LG software is terrible!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. Don't hang this TV on your wall with the outlet hidden behind as you will need to unplug and plug it back in basically twice a day if you watch more than an hour of TV a day. Terrible software! Constantly buffering and searching for wifi even though my internet/router is strong, even had the internet company come check everything out. Remote is terrible as well. Don't waste your time or money on this TV, I regret not buying a FireTV. I'm exchanging this LG for a better TV with FireTV software.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, WesleyT. Thank you for taking the time to review the LG Smart TV (75UQ7050ZUD) model. We understand that you have had issues with the software, including constant buffering and searching for Wi-Fi, despite having a strong internet connection. We apologize for the frustration this has caused. It's important to note that software performance can vary depending on the specific model and individual experiences may differ. If you are looking for a TV with a different software experience, we recommend considering a FireTV or Roku TV. These platforms are known for their user-friendly interfaces and extensive streaming capabilities. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
- Cons mentioned:Remote control
Magic remote missing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In shop I asked about "Is it with magic remote?" and consultant answered "yes". Actually it's not supplied with magic remote and doesn't support magic remote.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We apologize for the misunderstanding regarding the availability and support of the magic remote for the TV. We regret any confusion caused by the incorrect information provided by the consultant. Your feedback is valuable to us, and we will address this issue to ensure better communication and accuracy in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Unfortunate purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t like it unfortunately. It doesn’t appear to be up to date with smart devices of today. With its cost it is definitely not what I was expecting. We had a Samsung for years & was able to control it with our smart assistant, every command with the LG says not available. If I could return it I would in exchange for something more suitable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AlonaM. Thank you for taking the time to review the LG Smart TV (75UQ7050ZUD) model. We appreciate your feedback and apologize for the disappointment you have experienced with its compatibility with smart devices. We understand your frustration, especially considering the cost.
We apologize for the inconvenience you have faced with the inability to control the TV using your smart assistant. We strive to provide products that meet our customers' expectations, and we regret that this was not the case for you. To obtain more details on your unit, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-75UQ7050ZUD.AUS. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is average. You click out of an app and it brings you back into it. Decent quality. Price is a bit high for the TV
No, I would not recommend this to a friendSlow LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv move slow other then that it's okay when it finally gets to the app or channel your looking for thought it was the internet but it wasn't it's the slow tv.
No, I would not recommend this to a friendAverage TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average quality, average performance, average overall, but purchased it on sale, so it worked out fine
No, I would not recommend this to a friendWould not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to replace our old tv. We were told this was the same model. Once we got it home and unboxed it. We could tell that was not the case. But since we already had it out of the box. We decided to keep it. The picture is awful! I am disappointed the salesman didn’t know this was the model below the model we showed him. I would not buy again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Melissa. We're truly sorry to hear about your disappointing experience with the LG Smart TV (75UQ7050ZUD) model. We understand the frustration of expecting one thing and receiving another, especially when it comes to technology. Your feedback is important to us, and we appreciate you taking the time to share your concerns.
We apologize for any miscommunication regarding the model, and we regret any inconvenience this has caused. We would like to make things right for you. Please reach out to us directly on Facebook or X (Twitter) using @LGUSSupport, so that we can discuss your experience further and find a solution that meets your needs. ^Juvy
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could be better, sounds really low. System is also really really slow
No, I would not recommend this to a friendBIG TV- Dark image
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dark images. Low speaker sound. Low resolution rate.
No, I would not recommend this to a friendIt’s alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just okay nothing too crazy about it. I like my 2014 Sony better.
I would recommend this to a friendBlack levels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it's a bad one but the black levels are bad.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color on this tv always seems off and needs to be adjusted depending on what you’re watching. Tv sometimes won’t stay off, like you press the power off button, tv turns off for 5 seconds and then turns back on by itself.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nicole. We appreciate your feedback and regret any inconvenience you have experienced with the color settings and power-off functionality of the LG TV (75UQ7050ZUD) model. We understand that constantly adjusting the color settings can be frustrating, as it disrupts your viewing experience. Regarding the issue with the TV turning back on after being powered off, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-turn-on-by-itself-CT10000020-20153353111993#. If you have any further concerns or if there is anything else we can assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Cracked screen when opened the box
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this and received it for our second home but did not open the box for about 9 months since we are not there that often and did not open the box until much later . When i opened the box and set it up the screen was cracked.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote sucks. Nothing like its mother products. It lags pretty bad..go with the 87 inch in this brand
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi,there. We appreciate you taking the time to share your feedback with us. We're truly sorry to hear about the challenges you've experienced with the remote and the lagging issues with the LG Smart (75UQ7050ZUD) model. We would like to address your concerns to improve your satisfaction with our product. Please visit this link: https://www.lg.com/us/support/help-library/lg-tvs-how-to-troubleshoot-your-lg-magic-remote-CT10000018-1427121727809. In regards of lagging issue, we recommend clear your Smart TV's cache, check for updates, restart your TV, install a TV optimization app, and last factory reset your TV. If you find that the issue persists after following the provided instructions on the link as well as our recommendation, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
BLACK FRIDAY SCAM
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great but I feel very much scammed by Best Buy. I got this as a Black Friday “sale” but after taking a look at the price now it’s even cheaper than when I bought it and now the sale price is even lower than the Black Friday “sale”. Extremely disappointed and will not be buying from Best Buy again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG TV (75UQ7050ZUD) model. We understand how important it is to feel you're getting the best possible deal, especially during special sales events like Black Friday. We strive to provide competitive pricing and value to our customers, and we regret any dissatisfaction caused. We appreciate your loyalty as a customer and will pass your feedback to our team for further review and improvement. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Something is wrong with internal connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television worked for two weeks before it stopped connecting to the WiFi. I’ve had Xfinity out yo my home and spent countless hours on the phone with LG. I will be returning
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, CarolynS. We apologize for the inconvenience caused by the WiFi connectivity issue on your LG Smart TV (75UQ7050ZUD) model. We understand your frustration and would like to help address this matter.
To resolve the problem, please try the following steps: First, ensure that your WiFi network is working correctly by testing it with other devices. Second, restart both your LG television and your WiFi router to refresh the connection. And last, reset the network settings on your TV and reconnect to your WiFi network. For additional troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If the issue persists after trying these steps, we apologize for any difficulties you've encountered while seeking assistance. We value your feedback and will make every effort to ensure a better customer experience in the future.
If you still wish to return the television, please contact the retailer from whom you made the purchase. They will guide you through their return process. In your case, you can contact Best Buy 888-237-8289. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
I hate it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do NOT like this tv at all! The color is not right, the pucture glitches. I wish I had stuck to Samsung
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're not satisfied with your LG TV experience. It's understandable that you're disappointed, and I'm here to listen and help.
First, I want to acknowledge that it's frustrating when a product doesn't meet our expectations, especially when it comes to something as important as picture quality. The color not being right and the picture glitching can be really annoying.
I understand that you had high hopes for this TV, and it's disappointing that it didn't live up to those expectations. I'm also sorry to hear that you're comparing it unfavorably to Samsung TVs. We take all feedback seriously, and I want to assure you that we're committed to making things right. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris