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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 803 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 803 reviews
  • Rated 5 out of 5 stars

    Don’s LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great color, easy to setup. Easy to attach existing hardware

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Upgraded from cx to c4….returned c4 and got the g4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a fantastic upgrade from my 77” cx. I loved my cx, until my dog threw a bone and killed it on thanksgiving. I bought this as it was supposed to be the cx replacement, the upgrade. I suffer migraines 24/7, and it took me years to find the cx, which didn’t exacerbate my migraines. I could watch longer and play games longer on the cx, and I never had any issues with my migraines. I guess I thought going forward the technology would be the same so long as I didn’t buy cheaper, and stuck to the line the cx was in. I plugged this tv in and was immediately berated by a completely fuzzy picture. I thought it just needed tuning, so for two weeks I messed with this tv, utilizing my own knowledge which is extensive, but also reaching out for help from other enthusiasts. Others felt like I got a bad tv, and it was not settings. I posted videos and nobody had ever seen the pixelation issues I was seeing with any movement. If a person moved, at all, their face and skin did this lag thing, almost like tracers if you ever saw those in your lifetime. Essentially even 4k movies looked terrible. So much worse than my cx that I couldn’t believe it. So here we are two weeks later and I ordered the g4 which was delivered today. Plugged it in and crossed everything I can cross from fingers to toes to eyes, that it would look good. I have to say, I haven’t messed with any tuning and it’s fantastic. So, while my review is a bad one, considering others reviews on the c4, I am thinking I got a bad tv, not that all c4 are bad tvs. So take my words carefully, if you experience the sand issues, don’t waste time on it, replace it. I can’t of course speak to whether this was a once off issue or if it’s a tv issue in general because I decided not to allow this to happen again since I have been removing and hanging tvs a lot the last two weeks lol. I bought the best of the best, the g4 and so far it’s a dream, I have little doubt I will be able to tune this to my needs pretty easily. I did love games on the c4, I hope they are as good or better on this g4.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Sage. Thank you for sharing such a detailed review of your experience with the LG TV (OLED77C4PUA) model. We understand your concern about facing issues with the picture quality, especially after having such a great experience with your previous CX model. We strive to provide high-quality products and ensure a smooth viewing experience. Your feedback is incredibly valuable, as it helps us identify potential issues with specific units or batches.

      If you ever encounter issues with your G4 or any future LG products, we’re here to assist you. Please don’t hesitate to reach out to us via private message on social media @LGUSSupport, and we’ll make sure you’re fully supported.

      We truly appreciate your patience throughout this process, and we’re happy to hear that your new TV is working well for you. We hope it continues to be a great fit for your needs. ^Juvy LG

  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv Oled LG 77 inch with a good view and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv! If you want a well balanced home theater tv setup this is the one! Motion and processing are very good and I mean it’s an oled. If you haven’t experienced oled this one will blow your mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Detailed picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG OLED EVO (AI) has the best picture quality and is at the top of the charts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. Customer service helped explain all features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED EVO AI 77"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has been very helpful. I purchased the tv online, it was ready for pickup with in the hour. The tv updated and wouldn't restart on the reboot. Best buy exchanged it no hassle. The tv is really nice, I just don't connect it to wifi. No updates needed if you use external devices for streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Lot of Plusses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, excellent installation, but navigation is a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone from the salesman(Holden) to the delivery guys were fantastic to work with. Best Buy was very easy to deal with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for Football season

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV ! 77” in all of its glory , just in time for football season !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delivered promptly and courteously into my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and clarity is fantastic! I hihghly recommend the C4 TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two LG TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service for both pre and post service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Oled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, definitely the best tv I’ve owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great! Loved the service we received when making our selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 73” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The picture and sound are fantastic so glad we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED for dark scenes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv offers a stunning picture! The blacks are amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing screws for the base

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving 3 stars. But not for the tv itself but because it was missing screws for the base. And Best Buy and LG refused to help me when I reached out. Both told me I had to purchase the missing screws even though this is the 5th LG C series television I’ve purchased. And they’ve all came with the screws for the base in the past. It also says parts and services are included on my purchase. I just read it when I came to leave my review. I ended up having to purchase the screws from Amazon. Do better Best Buy. I spend several thousands of dollars with you on a Best Buy credit card. The least you can do is cover 4 screws that should have been in the box of my very expensive television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Samsung!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Good sound! Better than my frame Samsung for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High color quality. Good buy tv despite of the price point.

    I would recommend this to a friend