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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 803 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 803 reviews
  • Rated 1 out of 5 stars

    Stop! Best Buy is Terrible!! Go LG directly.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks!!! Best Buy is the worst. I have been using Best Buy before 2000 and considered one of their top tier customer groups, In the past 6 months I have dealt with absolute terrible service that has made me try to return entire orders. They cannot even deliver a tv correctly or even get a supervisor to fix a mistake. When you have managers tell a customer that Best Buy sucks and outsources terrible help, you know it is awful. Go directly to LG and buy the 77 inch C4 Smart TV directly. LG has better add-on warranties and installs that are cheaper!! Here is LG’s link: https://www.lg.com/us/tvs/lg-oled77c4pua-oled-4k-tv Be smart and stop shopping at Best Buy. I wish I was smarter. The 77 inch C4 eco Smart TV is great and the picture looks great for true movie quality viewing. But Best Buy will mess up the order and make you regret buying the tv. So skip the hassle and order directly from LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We're really glad to hear that you're enjoying the picture quality of the LG TV (OLED77C4PUA) model—it's a fantastic choice for movie-quality viewing! However, we understand your concern about your experience with Best Buy. We strive to provide exceptional services and ensure a smooth experience.

      If you ever decide to reach out for additional support or if you have any questions about your TV, please don’t hesitate to send us a private message on social media @LGUSSupport. We're always ready to assist and ensure your LG experience is nothing short of great. ^Juvy LG

  • Rated 4 out of 5 stars

    some issues but minor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have been helpful that the directv stream app is not available in their app store. you will need either fire stick or another device to watch, if your cable provider is directv stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Oled takes tv viewing to a whole nother level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product..it enhances your experience while watching game or a movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TV of 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time looking at Sony or Samsung. LG Oled evo C4 is the best price/quality tv you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys were very nice. Explained the set up process. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good and very excellent video quality. Assembly was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking tv. The one issue i have is on side viewing angles there is a color shift to a greenish tint that my old lg cx didnt have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent received tv yet but love best buys customer service!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La televisión que mi madre pudio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So beautiful present for my mom she is happy with her present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! A bit pricey but definitely worth it. Would highly recommend if you could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the buying experience was great! Delivery went smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, smart TV apps work well with existing sound set up. Great quality. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where polite, efficient and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and prompt delivery and fast installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED evo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and unique TV Good customer Service Good recommendations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the Oled would have been a little better and should have come with free installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incompatible with sonos!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can somebody tell these companies to get along? I just want to hook up my Sonos speakers to this TV , but LG in its infinite wisdom isn’t satisfied with me just buying their TV. They want me to buy their proprietary sounds system and not an external one. Very,, very, very tired of this proprietary, let’s bleed everything we can out of the customer mentality.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for reaching out and sharing your thoughts about the LG TV (OLED77C4PUA) model. We hear you, and are here to help make your setup as smooth as possible.

      The great news is that you can connect Sonos speakers to your LG OLED TV. While LG has its own sound systems, we also support a bunch of third-party audio devices, including Sonos, through HDMI ARC/eARC or optical audio output, depending on your Sonos model. For instance, if you’re using a Sonos Arc, just connect it via HDMI eARC for that awesome Dolby Atmos support.

      If you have a Sonos Beam or Playbar, use the optical audio port on the TV. To get the best results, make sure to: Enable HDMI-CEC (Simplink) in your TV settings.

      Set the Digital Sound Out to Auto or Pass Through.

      Choose Bitstream for audio output format to ensure surround sound compatibility.

      We’d love to guide you through the setup step-by-step or help fine-tune your audio settings. Just send us a private message on social media @LGUSSupport, and our team will be more than happy to assist further. ^Juvy LG

  • Rated 4 out of 5 stars

    LG 77” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one only worked for 3 days then had to be replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think it's worth the price, the TV makes weird sound on the screen!

    No, I would not recommend this to a friend