Customer Ratings & Reviews

Worst possible purchase. The TV stopped working, never turned on again in the first few minutes I was using. Poor quality, really bad.

This TV is amazing. Easy assembly and set up, a remote that's easy to use, and a mind blowing picture. Seriously. Its so brilliant you have to pick your settings carefully or you'll be wearing shades to watch TV. Only ding, if you can call it that, would be that the TV's sound isn't much to write home about and it benefits greatly from using a home theater system or soundbar. Don't know if its the TV but it seems like the volume uptick for commercials is way worse than my old TV as well. Movies, sports, etc., come alive on this screen though. I don't know how you could be disappointed in it. Had it for 2 weeks now and no issues.

OLED is amazing. Only regret is not going bigger!!! We just moved and this is the highlight of the new place.

I will probably never get any other than a oled after this point in life.

Awesome TV! Great picture and remote. Very black blacks.

This TV is awesome !! Black is truly black white is pure. It really is like looking through a clear window when viewing natural scenes.

By far worth every penny. The picture quality is top notch when watching movies. If you are a gamer, the picture quality is amazing. If you are on the fence on whether to buy this TV dont hesitate any longer.

I purchased this to replace a 55" TV, same brand but 13 years old. it was easy to setup and it is easy to use.

The best tv you can buy in 2025 lg c4 in movie gaming is the beasts I tried different tv nothing like this c4 buy you don't go wrong

Amazing TV! OLED is a true difference maker. OLED + 77” makes for the best tv

Went to Best Buy just window shopping and came out with the best TV I could’ve bought. Also they had a great deal at the moment $800off so it was a no brainer.

Great Product! Brightness was what was expected even in a bright living room.

Our new TV LG OLED 77” we purchased in December 2024 works great. It’s clear picture makes it all the better.

every thing about this TV is great! The picture is much better than Sony

I bought my 77"LG OLED from Best Buy in Braintree MA. The man in the TV section who name is Brian P. was outstanding, Brain knew everything about TV'S. His Professional Knowledge was great. Brian was the reason I bought my new TV and soundbar, Great Job Brain P. Thank you very much for your service

Great TV. Quality is amazing. Works great with a XBOX Series X and PS5.

Best TV for sports i have ever owned. NO MORE BLURRRRR.

I bought this to watch 4K UHD and play my PS5 Pro on. It has a great picture and it looks so good although it is not future proof because 8K is right around the corner. Also, for the money that you pay for this thing you expect all these TVs to come with the OLED synergy bracket that’s crazy that we have to pay extra for that.

I purchased a LG OLED77CPUA tv from Best Buy on 11-15-23 for $2974.98. On 5-14-24 the tv would not turn on. I called LG for warranty work to be done. They needed the serial number so I called them back on 5-15-24 with all info. They could not find a repair service to work on a tv that big so I was offered $2997.49 in reward points to purchase a tv from LG.com. I ordered the same model tv and it was supposed to deliver 6-13-24. On 6-12-24 at 0738 I received a message from RXO that my delivery was confirmed for 6-13-24. At 1041 I received another message from RXO that my delivery was delayed. delivery was rescheduled for 6-17-24. On 6-14-24 at 1533 I received a message that the delivery was confirmed for 6-17-24 between 1100-1500. At 1115 I received a call from RXO that my delivery was being delayed again. I told RXO I was cancelling the order. I called LG and cancelled the order. I explained every day that RXO moved the delivery I had to reschedule the installers and reschedule my help for doing projects on the house. I was not going to give RXO a third chance based on all the BBB complaints they have for delays. On 6-18-24 at about 1800 I talked to Josh in the online orders department. I asked for a cash refund and he said he would send out the form in 24-48 hrs and once he got it back a refund of $2724.99 would be processed in 3-5 days. I never got the form. On numerous calls to LG customer service said they would escalate the matter and I would get a call back in 24-48 hrs. I never once got a call back. On 7-10-24 after being hung up on twice I talked to Monica. She informed me they are still waiting for the tv to be returned. I told her that is between LG and RXO. Delivery was not made to me or even attempted. She told me there was nothing to be done until the tv was returned. I asked for a supervisor and was told there was no one higher there. I feel I should get the refund asap. I filed a complaint with the BBB on 7-10-24. Their reply was they should have a resolution soon. Now it's 8-14-24 and still no resolution. All I get are lies and promises. Stay clear of LG, they clearly don't stand behind their products.

LG tv’s are good quality/great picture but they have a problem unknown to most. They cannot update / install some apps unless your ISP uses a specific protocol. Without this protocol you cannot login to your lg account which inturn prevents you from updating / installing. No youtube tv if you have this problem. I had this problem with my last lg and hoped it had been resolved when i bought this new 77” OLED. Dissapointed to find the problem still there. This will be my last LG tv.