Customer Ratings & Reviews
- Model:
- OLED77G5WUA
- |
- SKU:
- 10735571
Customer reviews
Rating 4.9 out of 5 stars with 190 reviews
(190 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness5.0
Rating 5.0 out of 5 stars
Customers are saying
Customers are impressed with the stunning picture quality of the 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV, particularly its vivid OLED quality and phenomenal brightness. The TV's thin design is also well-received, and gamers are finding it to be a perfect choice for gaming. Additionally, the TV upscales HD images extremely well and maintains a deep black level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled quality
Rated 1 out of 5 stars
Looked amazing for a couple hours …
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv after watching reviews of LG tvs being great ! Right out the box it did not even power on ! Had it replaced and the second one lasted about 8 hours before having a similar issue to the first and not powering on ! Picture was amazing the few hours it worked but I couldn’t keep doing this runaround ! Gave in an swapped for a Samsung and had zero issues since
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, SamS. Thank you for sharing your experience with us regarding the LG 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV. We understand your inquiry about the unit not powering on, especially after receiving a replacement with a similar issue. We are sorry to hear that this has caused you an inconvenience.
Since the unit failed to power on, a common first troubleshooting step for this type of issue is a power cycle, which can sometimes reset the internal circuits.
Basic Troubleshooting Step:
Unplug the LG 77G5 from the wall outlet or power strip.
Press and hold the power button on the TV itself (usually on the underside/center) for 10-15 seconds.
Leave the TV unplugged for at least 5 minutes.
Plug the TV back into a working wall outlet (not a surge protector or power strip) and try turning it on.
https://www.bestbuy.com/product/lg-77-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTK5F
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience.
—Renzo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love LG.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is amazing. Even in our brighter living room. If your going top tier, ignore the oled vs qled debate. Awesome gaming settings. Works great with my ps5 pro and xbox x
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
I would recommend this to a friend - Pros mentioned:Design, Picture quality
Rated 3 out of 5 stars
Install services awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV!!! Sound bar excellent!!! Only problem is delivery and set up with Best Buy using 3rd party install services. They’re awful and cancel on you at the last minute. You would think they would have offered me a gift card for my inconvenience. Nope! Nothing! I will never use their install services ever again.
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Best LG TV ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best G seeies tv evwr nade so far! Color and brightness is better then ever! Wow. Person above is just lying!
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Picture. Best TV Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We went to Best Buy to upgrade our 70 inch Samsung TV only because we moved it to our lower level. We planned on buying another Samsung TV because we were happy with what we had. We walked out buying the 77” LG OLED G5 series TV. We are absolutely in awe with the picture quality. We had Best Buy deliver, installed and set up the TV, another fantastic choice we made. We absolutely love our purchase.
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
I would recommend this to a friendRated 5 out of 5 stars
Great product, great people
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff were very knowledgeable and took time to explain the products I was interested in purchasing. Customer service was excellent listening to my questions and concerns. The product I purchased was everything I expected and more. Would highly recommend Best Buy to all my family and friends.
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
I would recommend this to a friendRated 5 out of 5 stars
Best OLED TV on market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous OLED TV with outstanding lifelike picture, very bright upscales images extremely well and great quality. Geek squad did an awesome installation. I highly recommended this LG OLED G5.
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
I would recommend this to a friendRated 5 out of 5 stars
77” of great pictures
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new 77” OLED tv. Great picture with unbelievable colors.
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Beautiful but not perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely the best tv ive ever owned. Just stunning! I love watching this TV. I higly recommend this product! Way to go LG!!!
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
I would recommend this to a friend Rated 1 out of 5 stars
Must wait, unfortunately
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't buy until LG fixes Dolby Vision posterization / raised blacks issue with a firmware update Others Please be informed and look at pro reviews Was very excited for this set as it does have a great feature set. But I watch a lot of Dolby Vision content and right now any Dolby Vision content (especially streamed) will lookile trash during low light scenes. Will buy and fix review once this issue is fixed. Own several other LG OLEDs (E6, C9, G1), so I'm not just bashing their product.
This review is from LG - 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tom. Firmware 33.10.19 identifies several issues when viewing streamed and 4K UHD disc content in both HDR10 and Dolby Vision formats, including raised blacks. Black levels were displayed brighter than they should have been at 1-3% brightness, and additionally, floating blacks were observed in both streamed Dolby Vision and 4K HDR10 disc content.
The firmware resolves the issues, and HDR10 versions were free from issues, such as floating blacks, dark gradations, and posterization. The 1-3% brightness checks were still ever so slightly raised, but nothing that normal viewing, even in a pitch-black room, would be seen by the majority of viewers...^Ivan.









. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)















