Customer Ratings & Reviews
- Model:
- 86NANO75UPA
- SKU:
- 6452985
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality and large screen of the 86" Class NanoCell 75 Series LED 4K UHD Smart webOS TV. Many customers commented on the amazing picture quality and great size for bigger rooms. However, some customers mentioned light bleed and black levels as areas for improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Black levels
LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a 4k TV the pit hire is t that great. Blacks are real bad and if there is a shadow you can’t see peoples faces.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Light bleed
Back light bleed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great contrast but the tv had terrible back light bleeding. I returned the tv within 10 days. Dark scenes were horrible to view and the back light bleed was extremely distracting . I could t enjoy movies because all I could look at was the bleeding light from all corners of the tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Pass on this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i dont like the screen panel. it looks blurry if watching on the side of the room.
No, I would not recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not all apps are available to add. couldn't even add Sundayticket to watch the NFL
No, I would not recommend this to a frienddisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waiting on repair service only after having product for 1 month
I would recommend this to a friendBrand response from LGAnswers
Posted .I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused.^Venette
- Pros mentioned:Remote control
Overall Very Good TV, Banding Issue is There
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a lot of research before buyinf this TV. Wanted another LG Nano 90 -2020 model around SuperBowl but that kept fluctuating in price. Considered Sony 850h then Sony x85j, tbeir stand depth is more that 18-19 inches, it wont fit on most TV caninets. This and othet LGs have 14-15 inch depth on the stand, which is perfect. It is a little less brighther than Sony x85j, but you cant tell in the store. Over all colors are excellent and its better than the LGUN8570 series. I didnt see LGUP8770, that one is $100 or so cheaper. This not being Full Array, maybe thats why it has “Banding”in light blue and white backgrounds. Banding is like cross light patches in the screen. They say it should minimize over time, once colors set it. I wish inhad pulled thr trigger on LG nano 90 from Feb 2021 it was anoir $2200. Over all a good TV. The OS on this TV is excellent and the remote control is kind of universal i no longer need my Sofabaron Universal remote.
I would recommend this to a friend Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon installation screen appeared to have dead spots or panels on the screen had lighting issues . Brand new supposedly , but not operational. Dead spots or lightening malfunction on screen .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Meh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did purchase out of box, but all I got was the screen. No stands, no cords, no remote. Nothing. Guess I did get what I paid for. They could have warned me. It said excellent, like new. Shabby dealings.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Not so great. 5.5 out of 10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried so many settings with this tv to get the best results and I can’t seem to find a good balance. I wish I could return it but it’s already out of return window. I would not buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.^Venette
Broken screens.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Geek Squad brought out a broken screen tv not once but two times. Wasted two days on two different geek squad deliveries. Both tvs had huge cracks in the same spot.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst buy ever, had to exchange with Sony. Has bad dirty picture effect and low brightness
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all with geek squad no show Without calling
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV around Black Friday. It was more than we had planned to spend but we are glad we have it now. Great picture quality! We love watching shows and movies on this huge screen. We were nervous about mounting it on the wall because it’s so big but we’ve had no issues so far!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Light bleed
Features Misleading
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv visually minus the light bleeding in the top corner however, while the tv features the ability to display Dolby Vision and output Dolby Atmos it’s unfortunately not possible to do that with an Apple TV connected to the tv. It seems they want to force you into using the apps on the tv however, I am provided more features on my Apple TV connexted to my 83” LG tv than I am on this one. I would suggest if you dont care about connecting OTT boxes to the tv and utlizing their features.
I would recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to improve this issue. ^Jennifer
- Pros mentioned:Picture quality
Great Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has an excellent picture and the sound is great
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has excellent picture quality and and excellent sound.
I would recommend this to a friend Buy something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very poor and the television cannot link to the LG ThinQ. Would definitely not recommend this product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve the ThinQ app issue that you are experiencing. ^Jennifer
Horrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crappiest remote ever invented. Impossible to figure out has a mind of its own changes channels and the stupid arrow shows up all the time. I absolutely hate this TV.
No, I would not recommend this to a friendLg TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love TV but did not come with remote and have spent over 5 hour’s on phone to get assistance to only make my self sick, and still have no remote. Never again will I purchase from Best Buy
I would recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to order you a remote, however need to move to a platform that supports back and forth messages. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.
Also if you download the LG ThinQ app, you will be able to use the remote control through your mobile phone. Check it out, it may tide you over until the physical remote gets delivered. ^Jennifer
NO HBO MAX?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No HBO max! I wish would make a Nanocell bigger than 86 inch. At least 88 inch! Get with the program LG!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. I will forward the request for assistance to our development team. You can check our list of supported apps online at ( https://us.lgappstv.com/main). We apologize for any inconvenience this caused. ^Venette