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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 213 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the dryer's excellent capacity and overall efficient performance. Many appreciate its ability to dry clothes effectively in a reasonable time, along with its convenient size and quiet operation. Additional features like steam functionality and ease of use are also well-received. Overall, customers seem very satisfied with this dryer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 213 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and does a great job. Has lot's of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for me ..I am totally satisfied with this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Life!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE love using this dryer. Fits comforters and duvets!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dryer and Awesome Support from.Best buy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG dryer are the best...to top it off with great best buy support..!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer have multiple options and consists of steam drying option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much Best Buy you are the best customer ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer of my wife dream. The best i will recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer and has great options. Would recommend. Enjoying it. Installers were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love it. Drys the clothes with out wrinkles!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Sleek and smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app tells you when its done too. I added the pedastal to help my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer we have ever had!!! LOVE IT! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, easy to use… love LG appliances………………..

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer Dryer is better than expected. Nice investment!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional at the time of delivery and installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever received by any store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besybuy, replace a broken dryer with a new dryer. They did not test the new dryer after they installed it. The new dryer was defective. They offer to repair the brand new dryer and I told them no I need a new dryer. They also told us to rrplace our vent duct. I did not replaced it because I know it did not need to be replace. The mansger at the store told me that I would be compensated for the inconvenience that they cause me. Ahte4 two week after my initial purshase they finally installed a new dryer using the my existing vent. Up until this day I havent received any compensation that I was promised. That was the service I have ever encountered from any appliances store. I will never ever purchase anything again from Bestbuy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Desmond. Thank you for sharing your experience regarding your DLEX8900B dryer. We understand the issues you've faced with the installation and service provided by Best Buy. It’s important to know when the service doesn't meet expectations, especially when you're dealing with a new appliance.

      While we cannot address the service issues directly related to Best Buy, we recommend following up with their customer service to ensure your concerns are heard and to inquire about the promised compensation. You may contact Best Buy's Customer service 1 (888) 237-8289. If you have any questions about your new dryer or need assistance, please feel free to send us a private message on Social Media @LGUSSupport, and we’ll do our best to assist you.

      We appreciate your feedback and hope your experience improves moving forward.

      —Avril LG

  • Rated 2 out of 5 stars

    Manufacturer Deffect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked from day one. Was replaced but still did not work

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, GodwinU. Thank you for sharing your experience with us. We understand your inquiry regarding your DLEX8900B dryer not working. We'd like to assist you further and find a solution for you. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-9-0-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-black-steel/6492270.p?skuId=6492270
      We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    Dissatisfied Shopper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a LG washer and dryer from Best Buy and bought 2 pedestals directly from LG. Best Buy charged me for pedestals that I never purchased from them and also charged me twice for my washer and dryer. I now have to wait up to 90 days because they filed a dispute. Will not buy from them again.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about facing billing discrepancies and delays when purchasing your LG Dryer (DLEX8900B) model. We strive to provide exceptional services and ensure a smooth experience.
      We recommend contacting Best Buy customer service team at 888-237-8289 with your purchase documentation to expedite resolution. In the meantime, if there’s anything we can do to assist with your LG pedestals or appliances, such as setup guidance or product support, please don’t hesitate to reach out to us.

      Feel free to send us a private message on social media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience and hope for a speedy resolution. ^Juvy LG

  • Rated 2 out of 5 stars

    Another incomplete service call - SIGH

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service but they did not install the water to the steam feature for my dryer. Now I need yet another service call. SIGH

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. I'm sorry to hear about the oversight with the installation of the water connection for the steam feature on your dryer. We understand the frustration of needing another service call to address this issue. Your feedback is valuable to us, and we will work to ensure that such oversights are not repeated in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away if you can. Purchased in December and washer broke in February. One issue after another - 4 tech visits. Still waiting for a resolution. Lg customer service is horrible.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG Dryer (DLEX8900B) model. We understand the disappointment and inconvenience caused by the subsequent issues you've encountered and the multiple technical visits without a resolution. Please know this is not the experience we want you to have with our products and service. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. Our team is actively working on solving the issues you've experienced. We will do everything possible to rectify the situation and ensure you are satisfied with the outcome. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

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