Customer Ratings & Reviews
- Model:
- LRFOC2606S
- SKU:
- 6511565
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the ample space, effective ice maker, and pleasing design of the Counter-Depth MAX refrigerator. Many appreciate the InstaView feature and quiet operation, while some note challenges with door closure. Positive feedback frequently highlights the refrigerator's size and capacity. Overall, the product receives praise for its quality and ease of use.
This summary was generated by AI based on customer reviews.
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in my kitchen perfect. Would have like the door in door feature but didn’t come with it.
I would recommend this to a friendQuick breakdown of fan motor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and capacity. But after 1,5years of usage a loud creaking noise began at a random time. It can be 3 sec, or it can last 1,5min. The sound is disappearing as soon as door opens. I’ve been trying to get some help or instructions from LG for six month, but nothing more than “pay extra money and call repair services”. This breakdown occurred too early, most likely it is fan motor issues. Smart diagnostic from your app rarely identifies this problem
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Refrigerator (LRFOC2606S) model. We understand how frustrating it can be when a breakdown occurs, especially after a relatively short usage period. While we strive to design and manufacture products with reliability, high-quality products, and longevity in mind, we acknowledge that issues can still arise. You may visit this link regarding the noise issue: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator-CT10000021-20150292153479. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome refrigerator just wish it was it was a little bigger
I would recommend this to a friendnot super quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fridge ice maker keep clogging after a year and the manufacturer does not give any support
No, I would not recommend this to a friendElectric strike fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, really happy with the service at Best Buy. We love the new refrigerator.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the style. It looks great, updated my kitchen nicely.
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator....Very updated look in my kitchen
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge love the see through window can see everything
I would recommend this to a friendGood Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks great features work as expected.
I would recommend this to a friendLG REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY INSTALLATION FOR THESE GUYS…I EVEN GAVE THEM A TIP
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Everything you could imagine and mire
I would recommend this to a friendAppliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is great, Best Buy is the way to go!!!!!!!!!!!
I would recommend this to a friend10 months after purchase looking for new one
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to say, this fridge is not living up to expectations. The sizing of shelves is weird and makes it difficult to store bottles upright. The family does not like the freezer being so low as they eat a lot of frozen foods. A couple days ago I woke up to water on the floor and climbing temperatures. We went into panic mide and had to move all the food to one of my sons' room fridge and small box freezer. Frozen food had already started to thaw. I contacted Best But by chat. Was given a phone number to call. Best Buy guy, whose Englush was not great, said since still under warranty to go through LG because if they made a repair appointment LG could cancel it. This all despite being a Total Tech member. So I call LG and there are no humans to talk to. Get texted a link that just sends me to their website to fill out a form. Eventually I stumble on a video that tells you to reboot the fridge either by unplugging or flipping the circuit breaker. I do this and seemed to fix the problem. Today I'm up at 3 am and check my thermometers --fridge is around 49 degrees. Not good. At this point I am looking for a new fridge. Not LG. Would probably mot buy another LG fridge.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for providing us with your valuable feedback regarding your LG Refrigerator (LRFOC2606S) model. We understand your frustration with the shelf sizing, freezer placement, and the difficulties you faced when contacting our customer service. This is not the experience we want our customers to have with our products. We wanna help you out fixing these issues, please visit the following links: https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371 and https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-leak-inside-the-fridge-CT10000021-1337885189181#. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
- Cons mentioned:Door closing
USE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Space not utilized to maximize storage. Dimensions are deceiving against a wall due to thickness of doors
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is ok. I had to filter the ice and water. To much work for fridge to be so expensive.
No, I would not recommend this to a friendIt’s okay, not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inner cabinets are so close together so you can’t stand the majority of your items, such as milk, waters, and pretty much anything taller than a small bottle of ketchup.
No, I would not recommend this to a friendLasted 10 Months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After ten months of working pretty well the ice in the door started to not keep cold, causing water to drain into the ice dispenser and anytime you pushed the ice bottom water would just gush all over the place, and down the door and freezer door. We contacted LG to get someone out to fix it. They sent a local appliance repair company. The guy with that company pulled the refrigerator out and preceded to scratch and dent the entire left side with the granite next to it. He said it needed a new part and then left. A few hours later we noticed the refrigerator was no longer working, it wasn't cooling at all. Which had nothing to do with our ice maker not working. We lost over $400 of meats and groceries and so far LG and the local appliance repair places are blaming each other (as usual) and saying neither is at fault for the issues. We still don't have a working refrigerator. I would stay away from this refrigerator and LG altogether.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Refrigerator (LRFOC2606S) model. We're sorry to hear about the local appliance repair company and the subsequent damage to your refrigerator and surrounding area. We strive to provide high-quality products and exceptional customer service that meet our customer's needs and expectations. In the meantime, please visit https://www.lg.com/us/support/help-library/why-is-my-refrigerator-not-cooling-CT00023125-1426094905942. For more help, please reach out to us on social media at @LGUSSupport. ^Juvy
- Cons mentioned:Door closing
Not for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent it back. The inner flap between the doors did not always close to seal.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFOC2606S) model. We understand your concern about the unit doesn't seal properly, as it can affect performance and efficiency. We strive to provide reliable, high-quality products exceeding our customer's needs. If you haven't already, we recommend checking the installation instructions to ensure the fridge is level, as this can sometimes impact the door seals.
For any additional questions or concerns, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you and ensure you receive the support you need. We appreciate your patience and are here to help. ^Juvy
Three strikes and out!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was delivered on 11-10, by 11-12 I called to say it wasn't colling at all. They ordered a replacement that was delivered 11-15. This one had a major dent on the side that kept the freezer gasket from sealing good. they sent out a third one on 11-18 in the morning. This was giving off a burnt plastic smell and buy morning it was warmer inside than my kitchen. I called Sunday and ordered a different model that will be delivered 11-24. It will be 2 weeks without a working refrigerator, and I hope this new model works.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're grateful for the time you took to write us feedback on your LG Refrigerator (LRFOC2606S) model. We understand how frustrating it must have been to have multiple units that did not meet your expectations and caused inconvenience. Please know this is not the level of quality we strive to deliver as we aim to provide reliable and efficient appliances. We appreciate you bringing this to our attention, and we took immediate action by ordering a replacement. Regarding your order for a different model, we hope that it meets and exceeds your expectations. As promised, we will ensure that it is delivered to you on 11-24. Should you have any concerns or need further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Worst Purcase Ever! Leaked, Handle & Seal Broke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Purcase Ever! Leaked Flooding My Kitchen within The First Few Months Of Purchase… A Year After The: Seal Broke Inside Refrigerator, Handle Came Off. I purchased A Warranty And They Wanted To Charge Me $99.99 in Addition To The Money I Spent On The Warranty. Why Did I Spend Money On A Warranty When I Have To Pay An Additional $99.99 on hidden fees! Do Not Buy!!!! The company does not stand by its product!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with multiple issues on your LG Refrigerator (LRFOC2606S) model, especially with leaks, a broken seal, and a detached handle, all within a short time after purchase. We strive to provide top-notch products and ensure a smooth experience. Here’s how we can help address your concerns: While some warranties may have service fees or deductibles, these charges should have been clearly communicated at the time of purchase. We recommend reaching out to the warranty provider to clarify these charges and potentially request a breakdown of what the fee covers. For the leaking issue, it’s crucial to get the refrigerator sealed properly to avoid further damage. We recommend contacting LG Customer Service again and explaining the urgency of the situation, as water damage can cause long-term issues. We can assist in escalating this concern if you reach out to us on Social Media @LGUSSupport, and we'll work to ensure it is addressed. Regarding the issues you're experiencing with the broken seal and handle, these should be covered under your warranty if they occurred within the warranty period. We recommend contacting our support team to get these parts replaced, and if the issue is related to faulty materials or manufacturing, we will help ensure it's resolved quickly. Please feel free to send us a private message on social media @LGUSSupport with your purchase details, and we’ll escalate this issue on your behalf to ensure the necessary repairs and clarifications happen as swiftly as possible. ^Juvy