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Customer reviews

Rating 4.5 out of 5 stars with 44 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Laptop Supporting Power Users with Copilot+

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review of this LG gram 17” - Copilot+ PC, Windows 11 Home - Intel Evo Edition, Intel® Core™ Ultra9 with 32GB RAM, 1TB SSD laptop upon which I rate at 5 out of 5 stars. Out of the box, this laptop comes just with a charging plug with USB-C cord. The laptop itself weights in a 3.22-pounds (0.74" thin) due to its lightweight Nano Magnesium Alloy construction along with Military MIL-STD 810H environmental conditioning standards to withstand effects of temperature extremes, shock, vibration, humidity, and altitude. To add, it's also packed with Copilot+ PC, Touch Display, Long Battery Life (77mAH providing up to 23.5-hrs video playback), and Dolby ATMOS 3D Surround Sound. This laptop is great for power users with its Intel Core Ultra 9 Series 2 CPU, but not so much for advanced gamers as it only has an entry level Intel Arc GPU. I do like the touch screen as it aids in screen navigation along with backlight keyboard in support of low lighting conditions and anti-glare 17" screen for use in brighter surroundings. The front facing camera will aid in video conferencing along with its 1 TB SSD drive to store all your work and multi-media. Finally, the Microsoft AI-Powered by Copilot+ PC running on Windows 11 Home will yield more than 40-trillion operations per second on the device versus relying upon cloud-based computing. I hope you enjoyed reading my review and it aids in your purchasing decision.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Light indeed, in both weight and features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop in the LG Gram line. I've always wondered what made this line appealing to people, and I think I've figured it out, and I believe this the sole reason for it. Everything else is average at best. Let me explain. The claim to this line's reputuation is that it's weight does not match it's size. It is light! Lighter than I expected actually. For a 17 inch laptop, it's almost unbelievable to be honest. But that comes at a cost. I am pretty sure the entire case is plastic. Well that will get you light, but at the expense of rigidity and premium feel. For the price of this machine, it's somewhat of a disappointment to me. The screen is large and gets bright enough, but not too bright, and in sunlight is a lost cause. It's an LCD screen on this model, but I understand there are higher end configurations that have higher end screen technology. It's also a touch screen, but I've never considered that a must have for a non-2-in-1 style laptop. The keyboard is pretty average, a chiclet style keyboard, backlit, and the key travel is satisfying to me. This also has a number pad on the right, which I appreciate for work type functionality. There is no Windows hello to unlock with the camera, but there is a fingerprint reader on the power button. It's fairly accurate, but on the smaller side. The touchpad is sort of small for a laptop this size in my opinion, and is a "divingboard" style where the top is good for touch, but not clicking. There is nothing too spectacular about the graphics card, it's integrated graphics, but I will say that Intel has really started to increase their power in this regard. The Arc graphics in this machine handily beats older laptops I have with just integrated graphics. I loaded some smaller, low-powered games and it did ok, but when I tried loading one of them, the game just kept crashing. It gave me a resources error, so I think I reached its limit pretty fast. Ok, so it's not for gaming. For work, browsing, streaming, and some very light photo editing, I would say it's more than enough power. And I can also report that the battery life is pretty amazing for a Windows laptop. I can get about 10 hours of youtube, browsing, and social media on a charge. I am impressed with that. LG added a bunch of their own apps on it and I understand the reason, but usually delete that stuff immediately. The speakers do sound solid but not very powerful, so I would recommend headphones. This machine is also in the Copilot family for AI powered features, and I tried some of them out, they work well, but I don't use that stuff regularly. The camera is not spectacular, but will do fine for video chatting. Overall, I wold give this laptop a solid average in scoring. It is for someone who is light on the computing needs, and just wants a really light laptop, with a large screen, and with great battery life.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Eric.
      We appreciate you taking the time out of your busy schedule to submit a detailed review about the LG gram 17", Copilot+ PC, Thin and Lightweight Laptop, Windows 11 Home, Intel Evo Edition - Intel® Core™ Ultra 9, 32GB RAM, 1TB SSD, Obsidian Black, Model # 17Z90TL-H.AUB8U3.
      Regarding your comment about the casing, we want to clarify that the chassis is not made of plastic.
      Instead, it is crafted from a high-quality Magnesium Nano Alloy, offering exceptional strength while remaining lightweight.
      Engineered to meet MIL-STD 810G standards, it undergoes rigorous testing for shock, vibration, pressure, dust, and extreme temperatures, ensuring durability in demanding conditions...^Ivan. LG

  • Rated 5 out of 5 stars

    EXCELLENT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this light weight laptop!!! The screen size is perfect and keyboard is easy to type on anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new computer. It has brought me peace of mind with the change in Windows operating system.

    I would recommend this to a friend
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