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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the ease of use and picture quality of this Streaming Audio Wi-Fi Built-In Blu-ray Player. They also appreciate its compact size, good price, and the convenience of built-in Wi-Fi. However, some users have experienced issues with streaming app performance and find the remote control less than ideal. The Blu-ray playback functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,471 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Blueray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small. Easy to hook up and use. Has apps preloaded so you don't have to take time and internet to download apps that you want. Connects up to Wi-Fi easily. Good product... Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good wifi smart bluray player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG bluray player is good enough for the price. It is a wifi smart player with the apps I just needed - YouTube and Netflix, which I can switch from bluray player to online streaming. Picture quality when playing bluray disc is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Maybe smart TV over this "smart" Blu-Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Blu-Ray DVD player, is fine, meets expectation for cost. The premium apps are slow to respond, if at all. Have used Netflix, Amazon Video, and Pandora, all touchy and sometimes slow to respond to commands. Using cell phone app over the remote seems to work a bit better, not sure why. I would recommend the investment in the smart TV, and just let a Blu-Ray be a DVD player (and leave the rest of the connectivity and premium features and apps to the television)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Player, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried various DVD/ Blu Ray players and not many come close to the speed, clarity, ease of use, and price of this player! LG is a great brand and this player doesn't veer from that path. It is quiet and gives a clear picture! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player, Ease of use, Picture quality

    Rated 5 out of 5 stars

    LG Bluray players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Bluray player, easy to operate and setup. LG produces a quality product and for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I bought it for which is playing blu-ray movies. HDMI connection is easy to deal with and results in good quality picture. Wi-Fi is nice feature. Although, the remote functionality feels inferior to my old friend Wii, so I may actually keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good Blu-Ray DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice blu-ray DVD player. It is compact, easy to install, and works well. It took me a while to figure out how to display the information (the amount of time left on the video, etc), but other than that, I have enjoyed this little machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and very easy to set up. the buttons on the remote are easy to read. picture quality is very good

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 3 out of 5 stars

    Good Player but inadequate Preparation by Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this open box disc player for the outdoor entertainment system in our RV. It works as advertised for playing discs, slide shows on USB thumb drive, and streaming apps however there was a problem. The Geek Squad or whoever inspects this returned product didn't completely do their job. When setting up our streaming apps, we discovered the account for the previous owners was still set up for several apps. We had to delete those accounts to enter our own. If dishonest people had purchased this player, they could have watched those streaming services on someone else's account, which could incur charges. This is unacceptable. I suggest Best Buy delete active streaming accounts on returned products capable of streaming before reselling as open box. So no complaints for the disc player, just Best Buy's preparation of open box returns.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a problem with a Sony dvd player I purchased a few weeks earlier. While I preferred the convenience of the Sony I went through two and they both stopped working. The LG is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great open box deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the customer service rep was a jerk. Didn't want to to give a any deals with an old open box item That will be obsolete in a few weeks. it because I needed a DVD player and had a coupon that was going to expire. Its able to connect to a whole bunch of apps and has a USB port. It's small, light, easy to navigate and fitted into a old VHS player so I could retro fit it in and make my VHS a DVD blue ray player. at 59.99 it's $20 over priced.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item because I needed a simple easy to use blueray/dvd player to play videos for my two little ones. They're enjoying a lot and also i am happy I purchased this item. It does exactly what its supposed to do.I first purchase a Sony blue ray player but because Sony has some restrictions on some of the formats of the dvd , had to return it and got this one . I love it . It plays all my cd dvd , even the old family dvd .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tiny and Powerful Little Box of Fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny and powerful! Love the small features that allow little conveniences like connecting to apps. Does a great job playing movies and even allows you to connect the remote via your phone or mobile device. I needed a player for my living room to entertain my family during the the preparations for Thanksgiving and this device did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Portable and Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, lightweight, portable, easy to use, and affordable DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 3 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact Blue Ray DVD player. Works as described. Great picture quality. Easy to use. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player, Ease of use, Price

    Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in and it goes. Plays DVDs and Blu-ray’s with ease. And inexpensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to set up and connect with TV. BluRay player has built-in WiFi, which is a nice feature. I will likely connect to projector in theater room and stream content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic blu-ray player, which is exactly what I was looking for. It doesn't offer many bells and whistles. It does have built-in wi-fi, but I can't vouch for how good or bad this feature is since I don't use it. I just wanted a plain blu-ray player and that's just what the BP-350 is. The player is very compact--10½" wide, 7½" deep, and less than 2" tall. It is smaller than many hard-back books. This makes it a good choice where space is limited. The BP-350's only manual controls are an on-off button and an open-close button for the DVD tray. The only front display is an indicator light when it's powered on. Other controls and displays are called up using the included remote. On the back the only inputs are for an HDMI cable and power. This made it super-easy to set up. Note that you _will_ need an HDMI cable to connect to a TV. The player is not equipped for any other type of connection. It also has a USB port on the front for playing content from memory sticks. One possible concern is the remote. Since all of the player's operations reside on the remote, damaging or losing it could be a problem. However, finding a replacement shouldn't be hard. The one minor gripe I have with the player & remote is that the remote is very small and compact, almost too small for my hand. If you want a compact blu-ray player that is not expensive, sets up in minutes, and plays DVDs and blu-ray disks without lots of added features the BP-350 should be just what you want.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Decent Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for the price this is a decent blu-ray player, the remote is small and somewhat lacking but if there isn't a button for the function you can get to the function through the info menu. I would buy this again.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first wifi DVR player. Setting up was really easy, so was using it. A couple months ago though (after 2 years of owning it) the remote went out. I called customer service & I was told I would have to pay $20 for a new remote. The good thing is that it's a wifi device so I downloaded an app on my phone & voilà, all is good. I actually prefer this, less remotes to keep track off

    I would recommend this to a friend
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