Customer Ratings & Reviews
- Model:
- WDES9428F
- SKU:
- 6479190
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the STUDIO 30" Smart Built-In Electric Convection Double Wall Oven, especially its Air Fry, Sous Vide, and convection features. Some customers mention that the oven takes longer to heat up than expected.
This summary was generated by AI based on customer reviews.
Great ovens
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ovens They are very Quiet The only thing is that they take a little longer to heat up It’s worth the wait
I would recommend this to a friendPoor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven needed new comvection motors in the first year. LG does not cover removing the oven from the wall, so I have to pay $300 for a 3rd party and coordinate the timing with the repair person. LG refused to reimburse the cost. I have 5 LG appliances but will not buy again with their service. No loyalty from them.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Double Wall Oven (WDES9428F) model. We understand your concern about dealing with repair costs and service issues, especially when it affects multiple appliances you own. We aim to offer exceptional customer service and ensure a smooth experience. While we understand that LG's warranty may not cover the removal of the oven, it’s essential to ensure that any repair service is performed by a qualified technician to maintain the appliance's warranty and performance. For any ongoing issues or to discuss further options, please send us a private message on social media @LGUSSupport. We're here to help and will do our best to address any concerns you have about your appliances. ^Juvy
