Customers are satisfied with the sound quality, comfort, and water resistance of the Tone Active Wireless Stereo Headset. Many appreciate the secure fit and lightweight design, making them ideal for workouts. However, some users experienced issues with connectivity and found the price to be a drawback. A few also reported concerns about the volume level.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 481 reviews
Pros mentioned:
Battery life, Fit
Rated 5 out of 5 stars
Amazing Product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When i connect it to my phone it actually shows a battery. From empty to fully charged in 1hr 30min. A full charge lasts about 13 hr and some min playing music on almost loud volume setting. It is also a tight fit around your neck so it does not move while you are doing things. Like if you lay down it doesn't fall off like others do.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Fit
Rated 4 out of 5 stars
Fit perfect
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these for everyday use. They fit perfectly around my neck whether cutting grass and sitting at desk.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Water resistance
Rated 5 out of 5 stars
The best LGs every the sound is incredible.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I jumped in my pool accidentally an i had them on and get this, they still worked. I couldn't believe it. The are moisture poor not water proof. They r awesome.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Cons mentioned:
Price
Rated 3 out of 5 stars
Returned it for PowerBeats2
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had my eye on these for a while and ended up being very disappointed in the quality of sound and all around usage. Bluetooth linking worked fine but sound quality was sub-par and people had hard time hearing me when used as phone. Bought when on sale for $100. Did some internet comparison and it seemed like PowerBeats2 wireless was the way to go; BestBuy wont do any extended warranty on Beats so bought with my Amex card; Beats were about $140 and I would give them a five star plus rating - totally awesome. Pay more and go with the PowerBeats2; sound is superior; fit is great, can use for sporting activity, and phone works much better.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Good Bluetooth headset
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headset is comfortable to wear and easy to use. The biggest negative comment I have about this headset is the earbuds don't stay in well. It would be nice if they had the silicone formed earpieces like the sports earbuds tend to have. The sound is good when the earbuds are correctly inserted. It has more pros than cons and is sturdier than others I have tried. I would buy them again.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Sound quality, Water resistance
Rated 4 out of 5 stars
Blue tooth compatable
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were for my son and he like them. They are supposed to be water and sweat resistant. Hasn't tried them yet, but the reviews were good for this feature. Sound is great.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort
Rated 4 out of 5 stars
As advertised
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was impressed with the comfort and length of charge time. As for the sound not able to fairly say as I have hearing loss,my experience is the headset sounds very good.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Cons mentioned:
Bluetooth connection
Rated 4 out of 5 stars
Great product.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great affordable earphones! Easy to use no hassle & great design. Only issue is has connectivity propagated habing for a year or so.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 4 out of 5 stars
Great sound
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Originally bought a different pair but they were defective so switched them for these. They have good sound and sit nicely on my neck.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Great product.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This set is durable and lightweight. Sound is superb.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 4 out of 5 stars
Excellent for truck driving
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. True fit around neck. Also, very clear and dependable product. Highly recommend.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
Great long batt life
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Batt last me 2 days at work. Sound good. Little tight is you got a fat neck
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Great for listening
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
PROS-Works great for music, videos and hearing phone calls. Durable, holds great on neck without falling or being too tight, user friendly.
CONS-While you can hear well on phone calls, the person on the other end can hear EVERYTHING around you better than they can hear you. Noises that you don't even notice around you, sound loud to the other person.
Wouldn't recommend if you work in a loud environment. Otherwise it really is a great product. And trust me, I have been through all of the LG headsets like this, among many other Bluetooth devices. These are the best headset, just have a good Bluetooth for phone calls handy when there is background noise.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort, Water resistance
Rated 4 out of 5 stars
Comparison
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking for headphones that will be easy to use and loud enough to hear while riding my motorcycle or just going for a walk, to listen to music, audiobooks or take a call without to much connection issues (if any). I chose this headphone because so far out of all the headphones I've tried, and I have tested to many to count, these have turned out to be the best ones (& most inexpensive)! They're not as loud as I would like but loud enough to hear over the sound of my motorcycle and traffic. They're water & sweat proof which is important since my motorcycle is my primary form of transportation (rain or shine)! They're comfortable because I don't have to worry about losing them by not keeping them in my ear, they vibrate when a call comes in and the retractable headphones keep it out of the way.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
great sound and noise reduction
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are really good and the battery life seem to do well for my usage. The only issues I have is the retractable cords are thin and if you use them a lot you can loose connection in one or both.
I did have good distance from my phone and they where comfortable to wear for me
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality, Water resistance
Rated 5 out of 5 stars
Going for a ride?!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a wireless headphone that was comfortable and easy to use, but most importantly could hear while I rode my motorcycle. One I could hear on the road rides but also on my highway rides. I tried many LG headphones including the Infinim prior to this one and they all had their good and bad things but this one was it! Who would of thought being its one of the least expensive ones. It just goes to show the most expensive isn't always the best choice! I can ride anywhere and hear my music and audiobooks without struggle, best of all, they're water and sweat resistant! So important in AZ!
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Lasted about a year before some issues
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best out of all that I’ve purchased. Used almost everyday. Comfortable, easiness of use, can’t complain. Except a year and a few months in starting having issues with only one side working and battery not holding as long of a charge. But with electronics nowadays, it did its job.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
love them so far
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After trying two other bluetooth headsets a friend recommended a product similar to these. After reading the reviews I decided to purchase them. Had to return them to the store the following day to have the smaller earbuds installed because the instructions were inadequate and I was afraid to damage them. The smaller buds fit well.
I wear this headset to the gym, running and also took them on vacation to listen to audiobooks. At first I was worried that having them on my neck would be a problem but soon forgot they were even there. They are quite comfortable.
Of note is that I also purchased the 2-year replacement policy, something I rarely do. After reading the reviews I decided that it would probably be a good investment for this particular item. Have had them for over a month and used them daily with no issues. I am giving them 4 stars because of the earbud changing problem but other than that I love them.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Battery life, Water resistance
Rated 4 out of 5 stars
Light weight and loud
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like these headphones they are loud and lightweight they are also waterproof which is a plus when you use them for the gym and sweat they also have a long battery life
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Great Bluetooth Headset for Working Out
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this headset when I am working out or riding my ATV. Very durable and waterproof. I really like that I can listen to my text messages without having to look at my phone.
This review is from LG - TONE Active HBS-850 Bluetooth Headset - Gray, Blue