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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 173 reviews

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79%
would recommend
to a friend

Customers are saying

Customers are delighted by the ease of use and the keyboard, citing them as particularly user-friendly and enjoyable features. The phone's battery life and texting capabilities also receive positive feedback. While some users noted the camera quality could be improved and that the phone is somewhat heavy, the overall sentiment is quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 173 reviews
  • Pros mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Standard phone with keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to navigate for a novice user. Takes a while get use to it. However, the sliding keyboard is nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone if you want something cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I wanted this phone is good. It was free. The only downfall is you can't really use the internet well the phone because it isn't a smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great phone for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for a teenager. The keyboard was easily used.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Alright phone for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright, does what it's supposed to. Keyboard is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to text

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use but no games to play for free easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Texting

    Rated 4 out of 5 stars

    Great starter phone for texting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone for younger teens for texting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great basic phone, lacks some nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for people who need a basic phone for talking and texting. It is not very customizable, and many settings you wish were there just aren't. (Like where you want the clock on your home screen - you can't move it.) Overall, its good for the price, but I wouldn't get this phone if you plan on using the navigation or web browser features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my tablet for a few weeks but it is durable and handy..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for first-time user, especially a teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as first phone for teen daughter out of necessity. She and we have been very pleased. Easy to learn how to use, easy to care for. Nice way to introduce her to cell phone use.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the phone, but I will tolerate it because I wanted the free phone without a data plan. The sound quality on phone calls is awful. The texting is difficult and old-fashioned with the blackberry-type keyboard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great non-smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the keyboard, i do not like texting on a screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Texting
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent Non-Smart Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally use my phone for calls, texting and as a organizer. I had a Samsung Flight II, and needed an upgrade and this was one of the few that wasn't a smart phone. I've been VERY pleased with the purchase. TEXTING It can display your messages by either conversation strings or traditionally. You can switch back and forth between either one, and it is quite easy to navigate through the settings to do group messages, forwarding, and other settings. It also makes a "quick list" of most frequent contacts when you are ready to send and make it easy to search the address book to add more. The keys are on the small side, especially compared to the Flight II, but still big enough that I'm not constantly pressing the wrong key by accident. Cons: If in conversation, you can only have 160 characters in a message unless you create a new conversation. CAMERA Meh, it's not bad but it's not great either. It does have a lot of options that can help with lighting and minor editing...but I'll keep to my camera. AUDIO Sound is easy to hear and speaker phone is nice and clear. Volume does have to be managed when going between normal phone speakers and speaker phone. Music can be played and the speakers play a fairly clear mp3. PERSONALIZATION You can slide across the touch display with 3 screen. One is favorite contacts, one is widgets (so your alarm, time zones), and one is shortcuts. Each screen has the same wallpaper. There is a degree of restriction to what you can put on your widgets and shortcuts that can be slightly annoying, but nothing worth bugging out about. You can set a ringtone, image, and group for each contact HOWEVER, you can't set an individual SMS tone for each contact. I need that during work hours, so it can be frustrating not knowing if it is an important update or a friend forgetting I'm on the clock. Cons: There is no Profile settings. Either your sound is on or it's off. There isn't a quick option to preset for friends to be forwarded to voicemail, or to set different ring & vibration settings. The closest thing you can get to a quick setting for you calls is the side volume button brings up a screen where you can pick vibration or mute. NAVIGATION It's not bad, but it's not the greatest. It took a bit longer to get used to how everything is organized and laid out. There are a few times where the placement seems a bit backwards to me. Nothing bad enough that it makes me dislike the phone, just enough to cause minor grumbles every now and then. The touch screen hasn't given me many problems while getting through the phone. It is actually much better than the last touchscreen I owned! The lock button/power is on the top of the phone so there is less "accidentally" turning on the screen from your pocket. BATTERY If I don't use it to talk, it can last a a full day and then some with heavy texting. Talk time...not so much. It does charge fairly quickly and I've not had any issue in that regard. DURABILITY Thankfully I don't have much problem in this department generally. I've dropped it from table height a few times. The worse that has happened (so far) is the back cover falls off. Screen hasn't been majorly scratched while sitting in my pocket or purse. The back casing feels made out of inexpensive materials, but the phone itself seems pretty durable. RANDOM NOTES Extra memory slot is great to have No "join callers" option to network calls on hold (unless I just haven't found it) Multitasking on a call to text or go to address book

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great texter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little texting phone. Is just the right size, doesn't cost much. Don't have a data plan, not getting one. Downfall: won't play .mp4 music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for the prixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 13 yoa. She loves it! Its simple and has decent wifi range. Didnt replace her ipod but she uses it primary for calls and txt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SIMPLE BUT GOOD PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE - EASY TO USE. HAS A KEYBOARD WITHOUT HAVING TO PAY FOR THE SMART PHONE DATA.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for a 12yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for a 12 year old or younger. Its easy to use and for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basic phone works great and fits in my pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find a good basic phone if you are not interested in connecting to the internet. This one does a great job and is easy to use for texting.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not much choice if you don't want Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. I'm not in love with it.on the heavy side

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it. Works well to use ATT Family Mapping. Best Buy clerk was very helpful in getting it set up. Feels solid in the hand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this phone for texting ease. After a few weeks and many attempts at adjusting settings I am now ready to trade this phone in. The screen settings are awkward at best. The end call button is right where your chin meets the phone...guess what happens?! Is you need to access the number pad while on a call " press one for customer service" you must slide the screen lock up, press "number pad" and then you get your numbers. The phone is already cracked along the case. The worst action this phone sees is the inside of my purse.

    No, I would not recommend this to a friend
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