Customers value the exceptional protection and high-quality feel of the NËXT Series Carrying Case. Many appreciate its ease of use and sleek design, while some find the size and price to be drawbacks. A recurring concern involves compatibility with the mute button and wireless charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 380 reviews
Pros mentioned:
Protection
Cons mentioned:
Size
Rated 4 out of 5 stars
Big but does the job
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case that definitely keeps your expensive investment protected but it adds significant heft to the phone. Almost half a inch perhaps overall which is crazy maybe even more. If you use a car mount with the little arms it will barely fit. It just barely fit in my ravpower Qi charger mount and iottie mount with no room to spare. The case is fairly thin however so it’s not like you’re putting a oversized brick into your pocket. It also adds some weight to the phone. However the protection it offers is superb no dust gets inside the case at all which is wonderful. The clear plastic does have some rainbow effect so that’s something to keep in mind. If you don’t mind bulking up the size of your phone it’s a good case to get. I have not used MagSafe accessories yet so I can’t attest to the performance of the magnets but charging will work. The back is very snug to the phone to allow wireless charging to function.
I would recommend this to a friend
Rated 1 out of 5 stars
Frustrated and Disappointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product arrived damaged and used. I paid for a new case. I don’t understand how this product went through anybody hands and not one person went “this doesn’t seem right”. The box looked like it was opened by a pack of wolves. I’ve ordered multiple items through Best Buy and never had an issue. Not only this but the order arrived late as well. One of the worst purchasing experiences I’ve ever had from any company.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
We can certainly understand your frustration and are just as confused and concerned as you about how you would have ended up with a used LifeProof case. We'll be certain to look into it, but in the meantime, if you haven't already returned the NËXT case in question to Best Buy, please feel welcome to touch base with us at 1-888-533-0735 and we'll be glad to help get you set up with a brand-new warranty replacement.
Best, LifeProof Customer Service Team
Pros mentioned:
Protection
Cons mentioned:
Bulk, Mute button
Rated 4 out of 5 stars
Case status
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only reason I’m not giving it a 5 star is removable process I feel like it puts a lot of stress on the phone which isn’t really good and also the mute button really can’t toggle it other then that definitely a solid case very thin but very protective considering I don’t like really bulky cases I had otter box that is amazing but to big for comfort
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Price, Size
Rated 5 out of 5 stars
Strong case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone cover is really expensive but you can’t go cheap when you buy a phone that cost $1,300 dollars , that’s one of the reason why I purchased the cover . The case does make the phone look way bigger then what it is but it cover the phone extremely good , you just need to put a good screen protector and you all set until you buy the new iPhone 13 lol .
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Would Recommend
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone case, I've dropped my phone many times and it's only ever damaged the side of my phone case. The rubber part by the charger starts to tear after a while though. I'm sad Otterbox bought them because they don't make phone cases like this for the 14.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best Case Scenario
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an amazing purchased and definitely saved my phone from a couple close calls!! Highly recommend
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Pretty good
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dropped my phone a couple times and it was good as new. The clear case does collect dirt though
I would recommend this to a friend
Pros mentioned:
Design, Grip, Protection
Rated 5 out of 5 stars
Great case for iPhone 12 Pro Max!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek design, good grip and protects your phone! One of the best cases out there in my opinion. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Design, Protection
Rated 4 out of 5 stars
Great Case, But Kinda bulky
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice Case. It is a little bulky and tends to take away from the phone's beautiful design, but it does allow optimal protection for drops in the most "minimum package" and design possible. The phone is accentuated in a see-through case, which makes it a great choice for those who appreciate design aesthetics. All in, it is a good case. Would probably buy it again.
No, I would not recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
Great iPhone case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great case, you should definitely spring for a glass protector as well. But this case is drop proof. I like how it’s clear so I can see the phone. The rubber bumper around the edges is nice for grip. It fits my new phone perfectly, feels built good. Nice case, worth the price. A little spendy but you will be thankful it will save your $1100 phone time and again. Note this model is not water proof.
I would recommend this to a friend
Cons mentioned:
Mute button
Rated 4 out of 5 stars
Worth It!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hard to press buttons within the first 3 weeks then buttons seem easier to manage. Can get very fine particles before placing the IPhone Pro Max into the case so make sure to clean. Speakers may seem off at first just blow off any particles that maybe hidden in the speakers section. Speakers do make the phone sound louder after properly putting this case on to the phone. The case does not come with a pin to help open the two part shell so i suggest you use a nickel or quarter to crank open the case before trying to smash your brand new phone inside the case like I tried to do. This will cause the phone to appear much larger than it is and the case will make it much harder to grip if you have small hands. Medium or large hands will do fine with this product. Overall very sturdy, tough and worth every penny; whether you're going to use this as a construction worker, scuba diver, clumsy teenager or a mother with active kids, this case should do the job.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Pricey, but worth it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a slim, high protection case. This does not disappoint. It barely adds any bulk to the phone. One negative, but it was expected with a clear case, is that it's a bit slippery if you have your phone resting on your leg. It does not come with a screen protector so I added one. As usual I'm happy with my LifeProof purchase, and don't mind paying the price for the quality I get.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Case
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the case!! Protection while still enjoying the look of the phone
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Solid Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had Lifeproof cases before and they actually do what they say. Almost all cases now days say military grade this and that. Well what does that really mean ya know. I was in the service and I know they don't test phone cases. So it is what it is. Your phone won't get jacked up in this case unless your one of the three stooges.
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Minimalist Style Protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Provides drop protection and seals the ports while not adding bulk. You get to actually see the color of your phone. The case also fits glass screen protectors for extra protection if you choose. I always used the Frè but now phones are water proof to a certain degree, this case being still sealed other than ear speaker makes me feel confident the phone is protected. My only complaint is the case is slick on the back compared to the Frè, doesn’t stay on your lap well if you put down for a moment.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Simple and durable + phone charges wireless too!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love it. Not heavy, nothing fancy but durable. I can charge my phone wireless with this cover (I know some phones won't accept wireless charging with some covers). Easy enough to put phone in and out.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Amazing Case!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best looking and most secure case in the market in my opinion. Feels great and adds a great grip with the high quality rubber in the sides! You can still appreciate the color of your phone while having the best protection, and it has warranty!
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Good but could be better
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second time having a case from this brand. It’s a nice case. Came as I suspected, but one downside is that the case scratches very easily. I’ve yet to drop my brand new phone and have already acquired a rather large scratch less than 24 hrs after having the case. I guess I’d rather the case have a scratch than my new phone, but still, it’s quite a pricey case for it to be so scratch prone. Also, if you don’t want any additional bulk added to your phone, I’d recommend a different case.
This review is from LifeProof - NËXT Series Carrying Case for Apple® iPhone® 12 Pro Max - Napa
No, I would not recommend this to a friend
Cons mentioned:
Size, Wireless charging
Rated 4 out of 5 stars
Solid, but a little clunky.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very durable, but it’s a little big for the wireless charging spot in my truck...barely fits.
Also, I’ve experienced some wireless charging issues with my base station.
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
Best clear case for iPhone
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Probably the best clear case available for iPhone. Quality is amazing, making the high price tag worth it. Does a good job not showing fingerprints and more importantly, protects the phone!