Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Year End Deal
Your price for this item is $56.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7417 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 7,417 reviews
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Best Mouse I've Owned So Far

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First G502. Bought on recommendation because I've got bigger hands. Was not disappointed. The weights you can add are a nice tough and the additional buttons you can map are great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that the customizable features and ergonomic design have made it a great fit for your needs. Your satisfaction is our top priority.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    502 is my favorite mouse ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's tough, has the right weight, no batteries to wear out, has plenty of buttons and programmable functionality, even RGB for those inclined. This is my go-to mouse recommendation for anyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse is your all-time favorite, and you appreciate its durability, weight, wired reliability, and extensive programmable features. It's great to know it's your top recommendation! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My New Forever Mouse.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse a month ago and I love it. I think I found my forever mouse. I love the fact it comes with weights to add in different configurations if the mouse is too light for you. Very easy to configure the RGB lighting and DPI and button "hotkeys" in GHub.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're absolutely thrilled to hear you've found your "forever mouse" in the G502 HERO! It's fantastic that you're enjoying the customizable weights and the ease of configuring the RGB lighting, DPI, and hotkeys through GHub. We're delighted you're having such a positive experience. Thank you for your enthusiastic feedback! Logitech

  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button placement if fantastic. Mapping is extremely easy and it operates very smoothly. I bought one for me and ended up replacing all my kids computers with the same mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thank you for sharing your experience. Knowing our product is making a difference motivates us to keep improving. Logitech

  • Rated 5 out of 5 stars

    G502 Hero

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best all around mouse Ive ever owned for gaming/everyday use. The functionality, customization along with the price point makes this one of the best in class in my opinion.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! We're thrilled to hear that it's become your go-to mouse for both gaming and everyday use. Logitech

  • Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really amazing! The different LED lights on it are wicked cool!! Fits my big hand really well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback is incredibly valuable to us. We’re thrilled to know our product is meeting your needs. Thanks for being part of the Logitech community. Logitech

  • Rated 4 out of 5 stars

    My first real gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse on sale to use with my new gaming laptop. The mouse feels good in my hand and is clearly of quality construction. I think it is going to take me a while to make full use of all its features!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Great feeling mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a female, so my hands are probably a "medium" in the overall world of hand sizes. My previous gaming mouse was too bulky for my hand and I was constantly getting hand cramps from using it. There was so much height to the palm rest and it was just uncomfortable.. I dreaded playing games because I would have to use the mouse. This one fits my hand much better and feels more comfortable against my palm. The thumb rest is aligned well and I like how the side buttons can easily be reached without having to move my whole thumb. The scroll wheel is adjustable to free spin and regular scroll. The dpi can be easily changed by the buttons on top next to your left click. Overall the installation was easy. I added 2 of my weights to the bottom and it plugged in and started working with no issues. I found it to be a great price on sale (~ $40) for what I was looking for at the time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Trigzl, we are so happy to hear the G502 HERO SE mouse is working great for you! Thank you for the 5 star review, we greatly appreciate all feedback. Just in case you didn't know, the G502 also comes with a 2 year warranty. So if you ever have any issues, please reach out to us at our Logitech Support website to get things solved. Thank you for being part of the Logitech family, Have a great day!
      -

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Excellent Mouse for Price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Extra buttons on the mouse are constantly used for ease of access. Software works fairly well, although I wish for more customization. Great price. I’ve had this mouse 3 times in a row now.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear the extra buttons enhance your workflow! The desire for more software customization is noted as valuable feedback for future improvements. We appreciate your continued loyalty. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable & On Point

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult finding a gaming mouse to use daily instead of my Logitech MX Master 2s that I've used for a couple years now. I needed certain gaming mouse features but everyday features also like web browsing back and forth buttons etc while being comfortable. Hands down great value without too much hype while capable of being a productivity mouse. The weighting seems to start out light to medium allowing you to actually get a usuable adjustment out of it vs being too light with all the weights in it like many I have tried. I do not feel that is a me problem as my son and a friend say the same thing. I did take the liberty of adding a pinky sled mod that mice costing 2-3 times as much "sometimes" have out of preference for those clutch moments...

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Replacing the problem with a solution!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous gaming mouse gave out so I was looking for a needed upgrade. This mouse was particularly what I was looking!! The RGB on there is a nice touch, it feels great for my hand which leads to a good grip in the ergonomic sense, and the functional has served me no issues whatsoever! And the response time for whenever I play my games (which is a big variety of them) has been excellent, so no issues there. Highly recommend this mouse 10/10!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! That's fantastic to hear! We're glad the Logitech G502 HERO lived up to your expectations and addressed the issues you were having with your previous gaming mouse. It's great to know you find the RGB lighting, ergonomic design, functionality, and response time to be excellent.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Buy!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse for gaming. Especially being able to use the weight differences depending on how you want the mouse to feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback on the G502 HERO! We're thrilled to hear you're enjoying the customizable weight feature—it’s great to know it’s enhancing your gaming experience. We truly appreciate your support! Logitech

  • Rated 5 out of 5 stars

    Best reliable gaming mouse ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most reliable gaming mouse i have ever owned. I liked is so much that after 7 years i bought another one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Rated 5 out of 5 stars

    Amazing design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and feel also love the darkness of the mouse and rgb color, has pads on the sides that give you extra grip and dpi is easy to set up 100% recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mouse! Love using it! Feels good in my hand and it moves around well even without a mousepad or desk mat

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're loving your Logitech G502 HERO Gaming Mouse! It's fantastic that it feels great in your hand and performs so well, even without a mousepad. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic and easy to use. I love the quick DPI change for aiming in shooters. Weight feels right. Great gaming mouse, great price!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you love your Logitech G502 HERO Wired Optical Gaming Mouse! It's fantastic that you find it ergonomic, easy to use, and appreciate the quick DPI change for gaming. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    A great gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I believe this mouse is just what you need. Nothing more, nothing less. Plus it comes with 5 3.6g weights you can put in the mouse to add more wight which feels great for good control. Also with 7 programmable buttons which you also use to add macros. Just a amazing mouse overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been waiting for a white ver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous mouse! I have every single G502 mouse. I had purchased the SE because it had tracings of white on it for my white build and then when this came out I instantly bought it. I don’t play LoL anymore it’s been 6 years but I can still appreciate the mouse. It doesn’t scream LoL too much you can just view the KDA as a brand name. I love the fit of this mouse because I have small hands and my bf who has big hands loves his as well. It’s a well rounded mouse for everyone. I take out all my weights because I like super light mice while my bf likes his heavier and has all the weights in. I also REALLY love the feel of the scroll wheel it’s textured and you can change if you want a seamless or bumped scroll. Also I LOVE being able to change my DPI on the fly since I use this to work as well and require a lower DPI than when I’m gaming. All buttons feel fantastic and the clicks are super responsive and quick. I never have complaints on these mice. But it being a mouse I always suggest buying a 2 year protection plan because no matter what mouse you get there’s a chance the buttons or clicks will stop being responsive. And Best Buy makes it easy. Also a noted difference between both the SE and the black versions this doesn’t have a corded cord this ones a normal smooth cord which was kind of disappointing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Maka, we're glad to see that you're loving the exclusive G502 Hero K/DA mouse! Logitech doesn't do a lot of awesome design collaborations like these often. White is a wildly popular color that most gamers actually want. So when the K/DA edition released, it definitely was a hit! Even if you don't play League of Legends anymore, it's still a really cool exclusive to add to your arsenal. Continue to enjoy!

  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. It works perfectly and the feeling is so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Light stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this mouse performs well for daily use and gaming. Tracking feels accurate, clicks respond fast, and the shape stays comfortable during long sessions. The cable feels durable and movement stays smooth on different surfaces. After some use, the RGB lighting stopped working, which was disappointing, but functionality stayed solid with no impact on performance. Despite the light issue, the mouse still delivers reliable control and good value for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the G502 HERO. We are thrilled to hear the tracking and ergonomics are serving you well, but we sincerely apologize for the issue you've experienced with the RGB lighting. We understand that this is a key part of the experience, and we are sorry for the disappointment this caused despite the mouse's overall performance. Logitech

Sponsored