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Customer Ratings & Reviews

Your price for this item is $174.99
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The comparable value price is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 171 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers frequently mention the high build quality, excellent battery life, and pleasing key feel of the G915 LIGHTSPEED keyboard. Many appreciate the vibrant RGB backlighting and reliable wireless connection, praising its responsiveness and ease of use. However, some find the price to be a significant drawback, and a few have noted issues with the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Rated 1 out of 5 stars

    Overpriced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the lighting and wireless connection, it’s nothing special. Comparing this to a cheaper Keychron wireless keyboard, this keyboard doesn’t provide enough quality to justify it’s price. Keys feel cheaply made, are very flimsy, and rattle very easily. Switching between USB-connected to Bluetooth can be buggy. There’s a lot of empty areas on the keyboard as well. Dust and fingerprints are very noticeable and stick to the board easily. Overall, wouldn’t recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Very sorry to hear about your disappointment with the G915. If it's the quality that you're worried about, Logitech stands behind the quality of it's product and the G915 has a 2 year limited hardware warranty. For some added benefits and enhancements, I suggest using Logitech's G Hub software which will help your keyboard run optimally by alerting you to any necessary firmware updates. G Hub also allows you to fully customize and personalize the settings on your G915. Here's a link to the download:  https://support.logi.com/hc/en-us/articles/360036029374-Download-Stub-G915. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 1 out of 5 stars

    Product came not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. Some of the keys do not work out of the box. Multiple numbers do not work as well as the backspace key. This is just unacceptable given the fact that this is extremely expensive keyboard and that I bought it from Best Buy. (thought was a reputable store)

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues you are having with the keyboard. Fortunately, this has a warranty through Logitech. If you would like to file a claim, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    BestBuy shows zero respect for your purchases.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy ships your 250$ keyboard in a plastic bag with literally zero padding to get kicked around in the mail for five days. Buy from almost anyone else first. Appalling lack of respect for the customer or their money.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience. We will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 1 out of 5 stars

    Very Delicate

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great keyboard, but if any water touches it, it is a $200 paperweight. I split about a teaspoon of water on it, unplugged it, and waited for it to dry... but no luck. I can't believe something this expensive is this delicate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, low quality keyboard. Keys scratch off within 6 months, switches fail. I've had the E key, and the left shift key both fail and need to be replaced. Logitech support replaced the keys, and the switches by sending me a new keyboard, and telling me to just throw away the old one. That should tell you how cheaply it was made, if its not even worth repairing to them. Steer clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than three years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W key died recently as it repeats itself when pressing it. I heard this may be fixable by firmware update but Logitech doesn’t seem to care.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.