Customer Ratings & Reviews

Overall, I would recommend this headset to someone who is looking for a headset. It is comfortable to wear, especially when compared to my older headset which was on-ear. The sound was great and I noticed a great improvement in comparison to my older headset. In addition, because it was wireless I did not have to worry about the cord getting caught anywhere. When I was initially looking for a headset, I gravitated toward the Logitech line because I like their product. This one caught my eye between the prices and reviews. While there were negative reviews on this product, I decided that I would not fully know until I saw it for myself. But I did make a note of these reviews when I bought them addressed some of those reviews and compared them to my opinion below. Please note that I use this headset for PC Gaming only. For specifics: The cushions used are comfortable, though they can get warm after wearing them for a long time. There was a review saying the padding used was poor quality but after wearing mine for a year and a half, the padding is still in good condition. I have not removed mine to clean (and I probably should) but when looking at the headset while writing this review, it does not look like it needs to be cleaned. The battery life is good for what I use. I Played for 8 hours one time nonstop and it was only nearing the end that I had to plug the headset in. But those days are very rare and most of the time when I finish playing I plug my headset back in to be fully charged for the next time. So if someone is planning a 24-hour gaming session, they might have to plug in the headset to keep using it for that time. But for how I use the headset, the battery life is perfect The sound is great, it was a lot better than my old headset. I would like for there to be an option to balance the L and R sounds in the G-Hub because my right ear hears a bit better than my left ear so it is quiet in my left ear (unless I am missing that setting in G-Hub). But I can hear clearly. I also like the design of the microphone. When looking at headsets, a lot either had the microphone plugged in or was fixed to be sticking out, and I felt like I could have broken it. I Like how in this design the microphone can fold away into a "pocket" on the headset. This makes me feel better in being less likely to break off the microphone. While the microphone can extend out to better align with my mouth, I barely do that and my friends have yet to say they were unable to hear me. So the microphone is good quality. I have only had two issues with this headphone, one is frequent and one is recent. The frequent issue is that when I fold away the microphone and then pull it back, it acts like it is still folded away. After a minute of going through settings, I can correct it but I still do not know why this is happening. It would be a software issue or user error, I do not know. The other issue I have had is after a year and a half the left side stopped working. After some digging around online, a recommendation was to unplug the battery for five minutes and then plug it in. I tried that and it worked. I was surprised at how simple that was. I wish there were better troubleshooting guides/tools on what to do in case that happens. I see other reviews saying the same issues, including being on the same left side. While I do not know the specifics of the design, I would like to recommend that Logitech look into this issue a bit and see why the left side keeps having issues. So to summarize, overall the headset is comfortable, it has good sound quality, and I like the microphone. The only two issues were acting like the microphone was still folded away and the left side stopped working for a bit.

Good: Sound quality (especially bass) is better than that of the G933. The battery life has been slightly improved. Bad: This newer model has vinyl ear cups which retain a lot of heat when gaming for extended hours. I prefer the cloth cups on the G933. The software required to run this device (G Hub) is garbage. The G933 utilized 'Logitech Gaming Software' or 'G Hub'. LGS wasn't what I would call a refined product, however it was easier to use than GH; not plagued with bugs/issues either. Ugly: Since I've purchased this product, the price has gone down $70 (oof!). I would suggest buying this if you're looking at upgrading your PC in the headset category. Had I filled this out at the price point a few weeks ago, I would have given a solid no.

This gaming headset is one of my favorite headsets in general! I've used it on the Nintendo Switch and PS4 Pro. I absolutely love the 7.1 Surround Sound and the booming drivers it has on the inside for the bass. I can definitely tell the difference when the surround kicks in as well for the in game or movie effect. The USB transmitter that it comes with is something that you need when doing the 7.1 surround sound, otherwise it can also work with an 3.5mm aux cable. The aux cable method actually sounds great as well. The gaming headset wears pretty big, but the sound makes up for it. The comfort level is great to me! FYI the usb charging cable is micro usb instead of usb type c and no bluetooth from my knowledge. Overall this gaming headset is amazing and definitely in my top ranking in headphones or headsets!

Bought the Logitech Wireless Headphones for a grad., gift and he loved them. The lighted earphones are an extra added feature. My Grandson said, that the Price is worth it for the most perfect Headphones he has ever had. Perfect for the gaming wiz. Dr. D. D'Angelo

I bought this as it is a wireless/dual purpose headset with 7.1 surround sound. I could use it for Playing games and communicating with Other fellow players. I also use it for watching movies from my work/game desk. It's very comfortable to wear for long hours. Installing drivers for Logitech is also easy for both windows and MacBook Pro. But the sound quality is good in windows in comparison with Macbook Pro

This headset sound really good look good as well love them

I bought this on FEB 8, 2023. Up until now MAY 22, 2024. With constant care and use the entire time. This headset has two massive flaws with its build quality. Faulty power switch coming loose over time causing static and popping noises to the point where power no long reaches the speakers and no audio to be heard in one or both speakers! The Second Flaw is the Microphone. Over time from constantly raising and lowering it. The auto mute breaks to the point to where it wont unmute on the downward position unless you wiggle it up and down until it beeps the microphone live again. You better get the 2 year replacement plan for this. If you are a little harsher with headsets. Another annoyance is the fake leather headphone earpads the crack and flake off stick your skin even if you clean them every day after taking the headset off. Plus there are no cheap replacement pads.

These Honestly are the best headphones I’ve purchased these are my second pair I bought my first in 2020 and sat on them and snapped the left ear but I tapped them and they were still working like a champ I truly recommend them to all my friends in real life and on my gaming platform it’s truly the one of the best u can buy

the sound is good, the buttons are complicated to use, and the rgb lights on the back are ridiculous, and within 5 months they stopped working properly.

Great product - sturdy - great sound quality - easy tonuse app for rgb options

Amazing headset. Best headset I ever had. It made me get the tingles

This headset gives you everything. Perfect quality sound and a mic that could be used to record vocals in a studio. You can't go wrong buying these. Enjoy!

I started out loving the Headset. It was as simple as plugging in the USB dongle and My gaming PC loaded the drivers without any issues, they sounded great. The FM connection gave me better range than the Bluetooth headset I had before. I also liked it did not have the same delay that drove me crazy when trying to watch movies with my Bluetooth set before and the audio not matching the lips. After installing G Hub, I activated the 7.1surround sound, giving great immersion into streaming movies and games, especially situational awareness in FPS. Although it allows for great customization of audio and RGB of the unit, I primarily kept it to the presets with great success. After going over the great parts of the headset, here comes the issues. After less than a year of use, though maybe more that average given Covid, the unit started having issues. At first, after about 10 months, the microphone would stop unmuting in discord. Lifting the Microphone up mutes the mic just fine but when putting it down unmuted it fine in the past, discord did not detect an input. Disabling the mic driver in sound setting was the only thing that would bring it back. Of course, being a good Geek; I restored Windows audio services, reset/reinstalled Discord, wiped/reinstalled drivers, clean reinstalled G Hub, and verified it was not just discord having the issue. Near the end, I just had the sound menu up to disable/reenable the Logitech mic driver whenever I was on discord and thought I might have to mute myself. My friends could easily tell the difference when I was using my Samsung Bud pros to test my system audio vs the G935s and did not have any issues. The straw that broke the camels back was this week when both the game and discord audio started fading in and out on the headphones mid mission. Even hard wired in, the game audio became distorted and volume faded out. Tapping the side of the headphones would snap it back up usually, confirming hardware issue. As they are just under a year old and have no physical damage, I could get them replaced by Logitech under Manufactures warranty . Full disclosure though, I work for Best Buy and know the value of a replacement plan on something like headphones. Especially when I got the G935 partly with store credit from the Logitech - G633 I had before (liked but left earpiece died mid session in the second year). Given this is the second Logitech Gaming headset in 3 year to fail, I think I will see if another brand can get over the 2 year mark with as good sound. I have to say they sounded great, when they worked.

Great headset for anyone looking to game or watch videos. They are very large and have great battery life.

Very happy comfortable, good sound would buy again.

These are really nice sounding headphones. However, at this point, the heat padding is beginning to peal off. I am not sure how it is possible. It was applied. Then plastic cap ends were screwed in to prevent the ends from slipping. But the came out of those ends and I have a loose top head pad that catches my hair with glue. Not a nice feeling when it get you just right. Going to look at the RMA process, but in this COVID era, I REALLY need these for work. Logitech, I own two of these, and the other is beginning to come apart as well? For reference. It is the foam padding, on top section of ring. Have every other piece of Logitech products. Keyboard, mouse, pad, speakers, etc. This is the only problem child.

When I first got the headphones the first thing I noticed was that the padding at the top of the headset was not fully secured, I decided that it wasn't a big deal and that I could just tuck it back up under the place it was supposed to be mounted. Every now and then it would come back out but I thought the headset sounded good and felt comfortable. About a 8-9 months after I purchased the headphones the pleather on both the ear cups started flaking off just a little at a time - but every time I wore them more would come off. The final straw was after about a 14 months of owning the headset the sound in the left ear would fade in and out. Would be working fine then start fading in and out - toggling the on off button a few times - or partially turning the headset to the off position would fix the sound. I have spent well over $1000 at best buy on LOGITECH gaming peripherals alone and have owned 5 different Logitech headsets over the years. The quality control is not very good any more - and such a bad system for the RMA process - switched to a different brand headphone and will never buy Logitech anything again.

I truly love this head set. I wish the charge lasted longer but over all it is a wonderful addition to my streaming and gaming. being a total logitech user things just keep getting better.

Satified with all gaming purchaes i have warranty on these devices i no longer shop @ gamestop to many problems with warranties

This headset was tested on a gaming PC, PS4, and Xbox One X. ---SETUP--- The setup for the G935 is simple for the PC and all consoles as a plug and play headset. Installing the software allows you to customize your headset a bit further. ---FEATURES--- The key feature is the wireless option, but that is only for the PC. The consoles require you to use the included auxiliary cable. It can be color-synced with other Logitech products, like a keyboard and mouse, and that feature works seamlessly. ---PERFORMANCE--- PC The performance on was outstanding. I tested this headset wirelessly for a good 10 hours of gameplay and I didn’ lose power. The sound is phenomenal. I am deaf on my right ear, but even playing at low level of volume, the large 50mm Pro-G drivers would vibrate enough for me to “feel” that I was getting shot at from the right side, making my reaction time faster than with other headsets. In regards to the microphone, all my friends told me I sounded louder (in a positive way) and clearer. PS4 On PS4, I was able to use the headphone with the auxiliary cable connected to the headset and the controller. At first, I had an issue where I wasn’t able to hear party chat but I was able to hear the game. I fixed this issue by connecting the cable ends opposite of the way I had the first time. Don’t really know why this fixed the issue, as both ends have the 3 ring circle connection required for a microphone to work. I also discovered that just by connecting the headset without turning it on, you can hear you gameplay. You just need to turn it on for the full surround sound and the mic chat. Everything I mentioned in the PC performance applies here as well. Xbox One This is the console I was planning on using it the most, but as it turned out, I couldn’t get the mic to work. I connected the cable the way that I do my many other headsets that I have, using the auxiliary cable. I do have a chatpad connected to my Xbox One Elite controller and the audio worked but not the mic. I removed the chatpad and connected it directly to the controller and I would hear sound, but the mic wasn’t working. I switched to a normal Xbox One controller and the mic didn’t work either. I own 7 other headsets and I tried them all on my Xbox controller. The headsets that I already owned worked fine with audio and party chat. I was disappointed that I couldn’t use chat, but I might still use it for single player games on Xbox. ---EXPECTATIONS--- The product meets my expectations in all aspects with a few exceptions. The fact that mic didn’t work on my Xbox was slightly disappointing, but I decided that this will be my main PC headset, so not a big deal-breaker. The software is simple to understand but there is supposed to be a G-Shift option so that the three customizable buttons can turn into 6 customizable buttons (think of it like an FN key on a keyboard). I couldn’t get that to work properly. I customized one of the buttons to tell me the percentage of battery left, but it never told me anything. I do like that one option is to turn off surround sound quickly, which is great if you own Dolby Atmos and want to watch a movie that supports it. ---VALUE--- The price for the G935 headset in terms of value is comfortable, considering the only other pair of wireless headsets that I own for consoles and PC cost me almost double than what these cost. ---APPROVAL--- I highly recommend this product for people who will mainly use it wirelessly for their gaming PC or with their PS4. Unless an update fixes the Xbox issue mentioned above, I suggest that if you plan on strictly using them on Xbox, for you to hold off on them. Overall, though, they are the best sounding headset I have used to date.