The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 104 reviews
Rated 3 out of 5 stars
good for the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
they were okay sound for the price , they fit very comfortable and was of a high quality build, however they stopped charging after a week and a half.
Hello Stash, thanks for your review and feedback. We are sorry to hear that an issue has occurred with the earbuds. Please reach out to Best Buy or the Marshall Support Team for assistance.
Rated 5 out of 5 stars
Great earbuds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was thinking on buying apple earpods but when i bump into the marshalls i didn’t even bother on looking at that apple anymore. The marshalls are way more better than apple in sound and looks. Happy with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's been 10 months and I have to charge these every day. I charged it two days ago and I opened them to see if they were done but I kept seeing a glitch saying it was dead but then it glitch and say 100%. Used them on and off for 6 hours after charging. I heard the low power sound. I could use these on and off for about 16-20 hours during the week before needing to charge. 30-43 hours is a lie! I went on their website to look for a warranty just to see they only offer a warranty on items sold on their website! So don't allow authorized sellers! I'm getting these repaired under the warranty by hook or crook!
Hello Mimi, thank you for your review and feedback. There is a misunderstanding about the warranty: we will honour the warranty for any Marshall products that are purchased from our Authorized Resellers, this includes Best Buy. Please reach out to the Marshall Support Team for assistance, we will be happy to help you with your earbuds.
Rated 5 out of 5 stars
10/10
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome sound, good balance, perfect canceling sound
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn't achieve the promised goals, I think the value doesn't match with quality. Are my first Marshall earbuds but I expected more from them. It has a good sound but is not great, the noise cancelling is fair, I used to have a Bose headphones and I wanted to try something else, but this is no the option to replace them. The only amazing thing is the battery life.
Hi Lucia, thank you for your feedback and for trying the Motif II ANC. Did you try the different earbud tips in the original packaging? It is important to try the different sizes: the better the fit, the better the seal in the ear. A proper seal will affect the audio quality and the noise cancellation as well.
Rated 1 out of 5 stars
Right ear disconnects, lower sound, garbage
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved the design, I like that you can fine tine the EQ to get your personal sound, battery preservation is great and really liked the fit. Unfortunately the right ear keeps disconnecting (even though I have deactivated In-ear detection), volume tends to be lower on the right side as well, it's really annoying, it just doesn't work
Thank you for your review. I am very sorry to hear about the issues you have been having your headphones. If possible, please contact Best Buy support for an exchange, or if the item is no longer in the return period, Marshall Group offers a Global warranty service to replace defective headphones. Please contact them if you like.
Rated 3 out of 5 stars
Not the same quality as their speakers
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The brand lead me to believe that these were going to ha e a premium sound. I like to feel my music, these headphones didnt not satisfy that tick. I have 2 shelf speakers from marshall and was blown away with being able to feel the music. Figured the headphones would produce the same if not better considering they were noise canceling and were confined to earspace only. Disappointing to have to write this review.
Hey Loren, thanks for your review and feedback. Did you try the different sized sleeves/tips for the earbuds? It is important to create a good seal in the ear canal to have the audio experience fully loaded.