The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 502 reviews
Rated 1 out of 5 stars
Very Poor Store Staff
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have issues with the management on duty the day I made this purchase. We asked that the dryer be installed with a side vent. The salesperson asked his manager if geek squad could install it that way & he said yes. We were told that we were purchasing the correct vent kit. Since we are Total Tech members the installation was included with the membership. The dryer showed up today without a technician with the knowledge to do a side vent intallation & the incorrect vent kit. The tech was kind enough to try to get the correct kit from the store, but BestBuy does NOT sell one. He told us to order it from Amazon and they would come back and install it for free. Free installation was already included and it is absurd that BestBuy would charge me extra for their incompetence. So, nice installation people, but the store staff gets an F. I have been on the phone trying to get the issue resolved for over 29 minutes& still on hold.
Hey Unhappy, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 1 out of 5 stars
Unhappy With My New Maytag Purchases
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy with my Maytag purchases, a washer MD# MVW7232HW 0 and this dryer,
MD# MED6230HW 0, $1623.14 total. My issue with the washer, dark colors coming out with light colored "spots" and stains, it looks like soap is getting trapped in the clothes. Changing cycles, fill levels, using "Extra Rinse" and even limiting the soap all seem to have no effect, the stains appear. My only resolve is putting the clothes through another wash cycle without detergent, then the stains are gone. About a month ago, the end of cycle notification sound being emitted from the dryer quit working. A technician came out to troubleshoot it and said it needs a new main circuit board. They called yesterday to schedule an appointment so it can be replaced, I just called and cancelled it. So I guess it's time to call Best Buy and get this resolved.
Hi TERRIBLE, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 2 out of 5 stars
Dryer use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like i have said i have been working nights for the last 2 months so.i haven't had the chance to call 1000 people but i still don't know how to use my dryer.I am still having to run it 3 times to dry one load of clothes.
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ShellyS. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 3 out of 5 stars
maytag washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
machine is supposed to be noise softening, runs very loud a lot louder than out front load machines
This reviewer received promo considerations or sweepstakes entry for writing a review.
this dryer is noisy when running to dry clothes. The first dryer delivered had to be replaced because the machine / drum made a "thunking" noise every revolution.
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Bobby. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 3 out of 5 stars
Decent for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dryer is some what small and most times takes 2 cycles to dry.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My clothes don't always come out dry, even when I requested more dry (cotton slacks and Tees). Have to place on timed dry for about 15min more. Towels are usually dry, but not always.
Hi MsNana, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Rated 4 out of 5 stars
Dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery people were unable to properly install as I needed periscope vent
Now I need to find someone else to install
Hey Scooby, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Rated 2 out of 5 stars
Mr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t dry well , too complicated to work with . I already had to call the technician.
Hey Tolb, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Rated 1 out of 5 stars
Has BUGS/KINKS
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working. The dryer door sensor keeps saying the door is open when it is quite obviously closed with nothing interfering with the door, because of this the dryer wont start. Getting someone to help troubleshoot or come fix it has been an issue as well. Brand new set and cant do laundry.
Hi Dissatisfied, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 2 out of 5 stars
Dryer
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Already problems with my dryer since like a month after I had it
Hi Blahhh, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 2 out of 5 stars
Dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dryer was very Loud for the price we pay first dryer drum was off
Hi Gikam12, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Rated 1 out of 5 stars
Shipping and Installation problems
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The unit arrived Dented, which they offered a gift card to fix. And the installers connected the water lines wrong hot to cold and torqued it on so tight we had to buy a special wrench to get the original connection off and change it around after they left.
Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
Rated 4 out of 5 stars
Wonderful! Best dryer!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my dryer!! I recommend it! Get the bundle! Only thing i want to say is the dryer feet rip up linoleum if your movers dont install it right and the feet of dryer bend easily! Be careful of that! Dries quickly, large, quiet, wrinkle prevent!
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!