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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Portal Go's sound and picture quality, ease of use, and convenient touch screen. Many appreciate its portability and good battery life, along with the added benefit of the Bluetooth speaker. While some found the price to be a bit high, the positive feedback on the core features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 193 reviews
  • Rated 2 out of 5 stars

    DC'd by Meta, making Family Hotline a clear choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta/Facebook has now discontinued this product, that had really nice hardware, with poor software execution. "Family Hotline" is much better for video calls with the elderly. It has a single important purpose, rather than trying to be everything to everyone, thereby pleasing no one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portal Go isn't bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal go does what it says it does. It's nice being able to take a portal from room to room.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Portal Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an very nice portable version of the Portal. Great battery life and a durable lightweight design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Portable Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Perfect to talk with family overseas where facebook messenger and whatsapp are the most common way to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Portal Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for talking with your family. Works well and is a great thing to have in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth speaker

    Rated 4 out of 5 stars

    Connecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife and the grandkids. They use it every day. Great for connecting!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandmother. Now she can video chat the whole family with the touch of a button!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy-to-use and connect to all your FB apps. My wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Elderly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought specifically for my grandma. Performed well, easy to use and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my mother, love it!!! Very easy for her to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good one to have when you are out so you can talk to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth speaker

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints it’s exactly what I excepted and then some

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A portable Portal - all I needed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fixes the only complaint I had with my old Portal - portability. We use the portal ALL the time to talk with the grandparents, it has great audio, a wide field of view and picks up voice from anywhere in the room. The camera also automatically tries to frame you, and is pretty good at that, so if you are the only one and sitting far away, it will automatically zoom in to just keep you in the frame, and as soon as someone else walks in, it will automatically zoom out to frame around them as well. It also has a feature to focus on a particular person, you just click on your own video feed and then tap on the person's face. So overall a great device for video calls. This new iteration has all of those great features + its battery powered so we can take it anywhere in the house. The 10'' screen is pretty big and looks great, with the only omission being that you can't really lay it down vertically. You lose that cause the base is only big on 1 side to support the device. I do use it as an Alexa device as well, and works great for that too. I know people have qualms about letting "Facebook" into your home, and for those people, you can mute the mic and cover the camera with a physical shutter when not in use, if you want, So, this is a definite recommendation, as a Whatsapp video calling device + an Alexa video device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great way to call your loved ones. Love the mobility

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Picture quality seems good Follows you and zooms

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth speaker

    Rated 5 out of 5 stars

    Portal go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal working perfect. But the problem don’ t have app for Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth speaker

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy every days, with my WhatsApp, my Facebook and Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal GO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, LOVE it !!!!! Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Grandson love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it. He watches his favorite shows on YouTube and is quiet for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes for In Laws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for video calls. Easy setup does not take a genius. Mother In Law approved

    I would recommend this to a friend