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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 37003 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and overall performance of 365 Personal, with many appreciating its compatibility and the variety of features offered. The installation process is also frequently praised for being straightforward. However, some customers express concerns about the subscription duration and the absence of Outlook in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 37,002 reviews
  • Rated 5 out of 5 stars

    Microsoft For The Win!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Microsoft Productivity!!! I will always keep a 365 subscription. EASE OF USE IS EVERYTHING! The other "doc" competition is bland and tedious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST way to get Microsoft365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Software for years (haven't we all?!). I LOVE being able to purchase this service from BestBUY w/o having to deal with Microsoft. With the advent of this 365, I now have to use a web based software that is NOT as user friendly as the PC based software. It's limiting to use a much smaller screen on a browser than a software screen (i can now see only 32 lines as opposed to 37 in the software). Overall, though, its still very useable and I can link all my files across all my devices easily (Android, iPad, tablets, laptops, and of course PC).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly only got this for the protection it provides, but I love all of the apps that it automatically comes with. Definitely recommend if you use this for work or school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft product/program have been amazing no complaints are problems with any of the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can work all my programs, 2nd time buying this program. I use for personal and work, and my business too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to share my impression of purchasing a MacBook at Best Buy. This laptop met all my expectations and even exceeded them. Excellent build quality, stylish design, and powerful specifications make it an ideal choice for work and entertainment. I was particularly impressed by the high-quality image on the Retina display, which makes watching movies and editing photos a real pleasure. Additionally, the performance of the MacBook is simply stunning - applications launch instantly, multitasking is smooth, and the battery holds a charge for long hours. I cannot fail to mention the convenience of using the macOS operating system, which offers many useful features and integration with other Apple devices. Thanks to the MacBook, I feel more productive and organized in my work. Overall, I am absolutely satisfied with my MacBook, and I recommend it to anyone looking for a reliable and powerful laptop for everyday use. Thanks to Best Buy for providing the opportunity to leave this review and possibly win a wonderful prize. Sincerely, ABDULLOI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest purchase yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! An email was sent and everything was automatically uploaded!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded it but am still figuring it out. I may just be slower than others but I can talk to people to get help. I do like it, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It was easy to install and use! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new laptop. Microsoft 365 was the first thing used. Nice and effortless. Period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one need Microsoft package to make work easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for what you get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services. Use Microsoft Word, Excel, and PowerPoint almost all the time for schoolwork and having the subscription allows me to have all the apps and extra features such as 1TB of cloud storage on OneDrive with ease. Good value for what you get too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. All apps within the suite installed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install & use, and at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I have ad no issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teamwork

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing items, make it so easy and I love the customer service there. They are amazing. That’s why I keep coming back. Great teamwork.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my purchases have been excellent except for 1. I bought the Microsoft 365 Personal. I'm having problems downloading it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 24/7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats what it should be called. I can work on a presentation, draft any document, from an agenda to mtg notes to a time management table. Excel helps me calculate complex math. i could go on and on...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and delivery went very quick and Best Buy provided all the necessary information and specifics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good but it only works for a year, then it stops working and you have to buy a brand new one.

    I would recommend this to a friend
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