Customer Ratings & Reviews

TL;DR You will go through multiple controllers because of abysmal quality control unless you are extremely lucky. Would be an incredible controller if it actually didn’t have such issues. Don’t waste your time or money, it isn’t worth it in the long run. While I bought the original Elite controller and purchased the Series 2 soon after release, about a year in I noticed there was an issue with the A button which would occasionally double register, completely stop registering at all. This obviously is a huge issue. I had several issues with the original Series controllers so I figured this one would be better. I was wrong after receiving the first replacement. It was okay for the little bit I tested it, except a crack in the Xbox Home button which could cut a finger. So I returned it for a replacement as soon as I could get back up to the store. I received the replacement today, one of the only ones left in the store and was a ecstatic to be able to play some of my favorite FPS again on a controller that doesn’t hurt my hands as much as my PS5 controllers do. About 10 minutes into a match of Halo Infinite to test it out, it became apparent that I could not press in the left thumb stick while at any other angle besides up, down, left, & right. My previous Elite Series 2 never had this issue, so I contacted technical support at Microsoft who deal with controller related issues. I was told to return it immediately as it is defective. I noticed my Series X/S controllers also do not have this issue, just a side note. As someone who has to drive a distance to even reach my local Best Buy and also pay tolls to get across bridges, this is infuriating at the lack of quality control that Microsoft offers on their products. I’ve owned several Xbox controllers dating back to the Duke (the original Xbox controller), and besides the original Elite controller have I seen quality control so shoddy. They should fire whomever engineered these controllers, along with the engineer and product designer for the wireless headset (the mic will always break off after time due to poor placement of a screw and soft plastic that bends till it breaks if you ever press the mute button or god forbid move the boom mic in a different position). I love to support all hardware companies, Microsoft, Sony, Nintendo, even Valve. But this is a product that I can not recommend if my life depended on it. If you are fortunate enough to receive one in perfect condition, count your blessings. Because after this ordeal, I doubt I will buy any more “Elite” Xbox products, having sunken $420 into their 2 TB SSD, 1 TB SSD, 3 regular controllers, a Series X & S, and another headset after the first one’s mic fell off 3 months after buying it and was told by Microsoft that it’s common but there is nothing they can do. Steer clear of this unless you have the time and means to keep trying if you receive lemons like I and many others have.

Perfect condition. A highly recommended purchase if you like to play competitive games

Ok so this controller uses micro usb to charge only so you can't use it as a wired controller. Also I can connect to Series Xbox but not Windows 11 PC for some reason. I'm just saying this because when I opened mine there was evidence that the controller had been returned 4 times before me making me the 5th owner. Having said that, the controller has some really nice and dare I say scientific settings relating to the acceleration arc if graphed. You may choose linear or radial which is awesome and radial is more advanced and takes some getting use to. You can adjust the depth of the Z axis triggers and it really mechanically adjusts the controller in a neat way. The buttons underneath I wasn't able to stop inadvertently pressing so I don't use them but could only think of one small application for a button there. Basically if there's a key that needs pressing while both of your thumbs are already occupied it's nice having the underneath buttons. I wish one of them could be used for Push to Talk in all honesty but nah this is a great controller A+ highly recommended. The carrying case and extra buttons and extra thumbsticks are useful.

This controller was definitely a upgrade from the regular one. I love the feel and the accessories it comes with to give you a competitive edge in games. Pair that with best buy’s warranty, unbeatable combo!

I've use the Elite controller from Microsoft since they first came out. They are a very nice controller. 40 hours per charge is impressive. Yes, you can even play and charge at the same time. The first series did have some issues. From wearing out thumb sticks to sprint/melee buttons. Yes, these controllers do get dropped from time to time. Ive broken triggers, worn out hand grips. Series 2 seems like a game changer. Its an impressive upgrade to an already great controller. Is it worth the cost? YES!

Amazing device for competition gaming! I would recommend to anyone whos serious!

I absolutely love this controller. It's perfect in every way. And the customization is almost limitless. I wish I could give this controller more than 5 stars. It's literally a work of art! I highly recommend this controller if you want to improve your game and precision.

Wonderful quality. Sticks are interchangeable, haven’t had any stick drift after months of playing, has a nice charging stand, everything about it feels great. Worth the money in my opinion

I’ve had and used other controllers that have extra paddles, button mapping etc, etc, but this is actually special. Tge in depth settings and tuning you can do with it are kinda countless. A couple of them being able to set the trigger deadzones without using the trigger stops, the extra tension you can add to the joysticks, and way more than i can manage to type here. I was hesitant on the purchase because of the price tag as well, but it’s a purchase I haven’t cone to regret unlike others I’ve made in the past.

I love it works great for every game I want to play it feels great in my hands I don't have to stress out I can just not have to deal with what you normally have to deal with with a regular controller this control is unique it has its own personal customization feature to it so I would definitely get this and I know it's 180 bucks but it's worth it

It started only half working after around 4 months of owning

I love this controller! It’s my go to when I game. It’s a little smaller to me, which is important. Because I have tiny hands! The grip has a nice feel to it. Only thing I don’t like about this controller is my RB sometimes does not work. As well as the joint sticks can get stick drift. Make sure to get the warranty.

I am happy and without a doubt I made the best purchase here, everyone is very kind to attend you.

Wayyyy better than the standard Xbox controller. The grips are better, having the under-the-controller buttons is so much better, having button mapping and thumb stick sensitivity adjustments is incredible. The controller even comes with a hard carrying case that holds your extra buttons and acts as a charging station when plugged in. It’s crazy good. Tbh I couldn’t go back to a reggie controller again.

The right bumper broke on the first one I bought, exchanged it for a new one and my second one has a broken bumper too. I live alone, if the controller isn’t in my hand it’s on the stand. I bought a 2 or 3 year warranty, so I will be exchanging this one as well. But it’s pretty crazy how bad these things are. The controller that came with my Xbox has easily seen more use than either of these and it still works fine, but for some reason the official Xbox Elite Controller bumper doesn’t hold up.

After doing my research, the only thing I am curious about this controller is durability. Seems like many have had to replace a few. I treat my stuff pretty good but besides that, I am loving every bit of this controller. The feel is like no other controller. I was using a regular Xbox One S controller for the past two years and never thought the Elite model would actually be that much better. Boy, I was wrong. Hands down my favorite Xbox and PC controller moving forward. Let's hope these reviewers are just mistreating their controllers one way or another.

The Xbox Elite Series 2 controller is incredible! The build quality is top-notch, with customizable buttons and paddles that make gaming feel more precise. The rechargeable battery lasts a long time, and the adjustable tension sticks are a nice touch. Worth every penny for serious gamers!

Definitely smoother than the regular controller. Has the back paddles and changeable thumb sticks but doesn't last you any longer and the normal controller. Buttons starting to not register when clicked and its been about 6.5 months of regular use. Also rechargable. Would be 5 stars had it lasted long and the normal one

Absolutely one of the best purchases of my video game life. I bought it almost 2 years ago, still works like brand new and has held up so well and still works great! Worth every penny!

I love the elite series 2 controller. The textured grips are amazing. It took a while to get used to having paddles under the controller but they are easily removable if you want. Would highly recommend this.