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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 539 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how light weight the computer is. Love the versatility of the removable screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop! Worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has fulfilled all my needs and more for my lifestyle. The laptop and tablet functions are great with easy switching between the two. The touch screen is great and makes moving around documents so much easier. The higher price is worth it when comparing to other 2-in-1 laptops as the material feels sturdier, the screen looks better, and it just gives off the feeling that it will last a long time. Definitely would recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to recommend Surface Book 2 to the community! We're ecstatic your new Surface has impressed you with its effortless 2-in-1 capabilities and overall design. We hope you continue to enjoy, and thanks again for being apart of the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Laptop I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wavered a great deal between laptop manufacturers but the surface book seemed to be the best suited for what I was looking for. My biggest concern was start-up and trying to figure out all of the apps and how everything worked together. Overall, it was easy. I still haven't learned how to use the pen yet but the laptop has done everything I wanted it to do. Now I just have to figure out what I want that I don't know I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    The Surface book is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer/tablet is amazingly light and easy to carry around, easy to use, couldnt be happier

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Good for business and home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for business. Has enough power and speed to make it a valuable tool for the office and is light enough for travel. This is our fifth Surface Book.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I couldn't be happier with this computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the process of starting my own business and needed something to help me on this path.... and this computer has been a great help. With it being a Windows product, and my familiarity with that group of products, the ease of use and set up was really appreciated. So many things along this journey have been confusing and complex - this computer was not. And it has everything I need to start and run my business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great size and speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything we were looking for in a lightweight versatile and powerful laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and very easy to use. Setup is easy. Laptop is intuitive and fast. Love it sofar!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this for school work. Super light and portable, and pretty cool aspects of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for students!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-in-1 has greatly improved my daughter's capabilities in dealing with homework assignments and other extracurricular art assignments. Helps her keep in touch with classmates for group assignments. The touchscreen has helped her to work more efficiently. Using the machine in tablet and tent mode has been a pleasant surprise and has helped her tackle her assignments in useful ways.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and speed for what I need it for. Tablet is perfect for anatomy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, fast and operates as advertised. Everything you would want in a 2 in 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my daughter’s college graduation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was looking to replace her Apple Mac air and she wanted the surface laptop with touch screen and 2 in 1 features as laptop and tablet. She also likes that she can draw on it. We had to by the pen separately and the associate honored the price match from Amazon in addition to the student discount. Most of all, I have 12 mos. financing to pay it off. Overall we are very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Microsoft Surface Book 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer - lightweight, compact and easy to use and transport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Practical Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Also very light weight and portable. Good screen quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    An awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a really great purchase. Although a bit expensive, the quality is amazing and it performs well. I use it mainly for mobile music production and my wife uses it for general web browsing and some office use. I was surprised that it had two batteries, one in the keyboard and another in the display, but I guess that makes sense given the design. Overall, it's a wonderful and practical device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Very versatile computer and sleek design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed computer portable for any need and powerful enough for task at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Perfect mobile device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this surface fir our mobile users and they love the weight and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great acaedmic laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop as I begin my first year in medical school. The detachable touchscreen is perfect for note-taking and having the stability of the keyboard/full laptop is wonderful. It is very user-friendly, yet has many additional features if you choose to explore them. I would certainly recommend this to any college/graduate student looking for a laptop for school!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lexa,

      Thanks for taking the time to leave a fantastic review for Surface Book 2! We're thrilled to hear you've been enjoying the detachable touch-screen feature of your new Surface. If you haven't yet, make sure you download the Surface App, which can help you get to know your new device and also help you customize it to suit your needs. You can download the app using this link here: https://aka.ms/AA4rbrj.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child is a student and says this is the best computer owned, including a MacBook, Lenovo Tablet and a desktop. The ability to switch between full PC and tablet mode is incredible. The pen is a must buy for students having to use online documents. The ability to write on and highlight text is really sharp. With the student discount codes, this is a great purchase.

    I would recommend this to a friend