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Customer Ratings & Reviews

Your price for this item is $1,274.99
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Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 539 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the build quality, fit, and finish of this laptop. Microsoft has really done a nice job of putting together a very capable laptop. We bought this laptop for my wife who is a Realtor and she loves it. Numerous clients have remarked on how much they like the laptop as she conducts presentations on it. It’s fast, very responsive, and works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re excited to hear your wife and her clients are fans of Surface Book 2! Surface Book 2 helps you accomplish any task, enabling you to do more every day. Thank you for being part of the Surface family!

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for college to replace her Chrome Book. Let me just start by saying the overall design being able to go from tablet and desktop is awesome. The processor speed and memory make this machine a compact beast for getting things done. I do have the larger model which is also awesome but as an investment for your college student, this is perfect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jack,

      Thanks for leaving a review for Surface Book 2! We're thrilled to hear that you've been enjoying the amazing 2-in-1 features of your new Surface, and we love having you apart of the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Book 2: Great Light Touchscreen Fast Computer and Ipad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is excellent, light, and very easy to navigate through.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Very good for mobility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with good battery back up. Stylish look and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop. Highly recommended. Starts quickly, and runs fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to buy a laptop for my son and were considering MacBook. Saw a great promotion on this i5 unit because newer i5s were coming out soon, received a surface go in promotion for free. Now my daughter also has a small laptop without breaking the bank. Very satisfied with the performance of both devices. Will buy more perhaps a surface laptop for my self.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, lightweight and multiple configuration options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for College Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our daughter to use in college. She's been using it all Summer, and it has everything she needs. Our oldest daughter is looking to buy one for herself as a public school teacher. The ability to use the pen to write and get it translated to text is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and efficient! Easy to understand being first time use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft Surface book 2 . It is a wonderful blend of laptop and tablet . I like the variety of configurations and their corresponding uses. I Very much am glad to have gotten this . I have recommended it to several people In recent days. I truly feel it is a an excellent machine . In my opinion it is a beautiful blend of functional and fun .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the awesome shout out! We're delighted to hear that you're loving your new Surface Book 2, and we're grateful that you took the time to let the rest of the community know how much you're enjoying your new device. We think functional and fun are great ways to describe Surface Book 2. Glad to have you in the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Good battery life 2-n-1 is useful Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter to finish her schooling online this year, and to take for college next year. She did her research and decided a Microsoft computer fit her needs the best. Service at Best Buy was terrific, and the salesperson took the time to answer my questions. My daughter is delighted with her choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional for students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best device for taking notes... it is compatible with a variety of softwares and perfectly versatile whether in tablet or laptop mode. It is exceptional for organization and functionality. Everything is in one place and the touch screen/note taking is perfectly calibrated and even pressure sensitive. Always impressed. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely well designed and easy to use. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Phenomenal for on the road business people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and long lasting battery. Lightening fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUCH needed upgrade over my surfacepro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my surface pro 4 for years but it was now time to upgrade. I honestly didn't feel the surface pro group could fulfil my needs as much anymore with how much I need to be able to comfortably work from anywhere. The larger size screen is easier for me to use and I've enjoyed using the key board MUCH more than the surface pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for taking notes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for note taking going into my senior year of college, just by playing around with it I can’t wait to use it this semester for notes because it’s easy to write/type and draw on the same page without running out of room like you would with a notebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek 2 n 1 laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop, and it's sleek yet very power. Taking the screen off of the keyboard completely makes traveling wonderful (although it's small enough to travel with the base). All of my old programs run amazing and the key board has great response time. I upgraded from a 10+ old Toshiba Satellite A505 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Laptop to Tablet in Moments

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book 2 has really stood the test of time for what I needed when I purchased it. I use it daily both as a laptop and as a tablet. I enjoy and take full advantage of the 2-in-1 aspect given I use it for admin work, controlling media equipment, and gaming. As my media work has shifted to more editing, I find that I now need an upgrade and I will definitely be looking at the next Surface Book to fulfill this role.

    I would recommend this to a friend
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