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Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive - Silver-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 21 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 21 Reviews
  • Rating: 4 out of 5 stars

    Great computer for designers and artists

    Posted
    Daver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is one robust machine, unlike many reviews that talked about the tablet size being a bit too big I think this one is the smallest I would go for the purpose I use it. I am designer and fine artist and having a robust tool where I can directly sketch on to the screen while not confined to an office is a great advantage. It is powerful enough that I can run high-end 3D applications and do my digital paintings on the go. The only reason why I didn't give it 5 stars is that if I detach the screen so that I can lay it flat on a surface to really dive into digital painting, the keyboard is non functional. Although there is a workaround by getting a blue tooth keyboard, doing so kind of defeats the purspose of the advertised versatility of the product. Maybe in future generations one can use the keyboard and screen in the de-attached mode and then this will definitely be the best product ever, especially if Microsoft makes a 15". I have spoken to many fellow artists and we agree this product is insanely good but the part of the functional keyboard when the screen is de-attached is a con against it, many high end painting and sketching programs are more efficient to use when one has a keyboard for tool shortcuts, etc. In the mean time there is nothing else that comes close it, it is powerful, lightweight and versatile.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid Notebook and Tablet

    Posted
    mallardnathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a solid performing notebook, and I even enjoy using it as a tablet. It's made an ideal replacement for both my MacBook Pro and iPad. The machine runs fast even under an intense workload. I mainly purchased this for school work, but the machine has enough power to run higher-end graphics performance as well. The design is excellent with it, and even though I was a Mac user for ten years, adjusting to Windows hasn't been hard, and I'm actually enjoying it over OS X. Microsoft's Support has been excellent as well when I had a few minor issues with Windows I needed resolving. Three issues I've had with the system: 1. There isn't a way to add Microsoft's extended warranty to it if you purchase it from Best Buy (unless you live near a Microsoft Store), so customers purchasing from Best Buy will probably want Best Buy's warranty. 2. The machine did arrive with minor cosmetic defects from the manufacturer on the bottom shell. I'll probably have Microsoft replace that since it's annoying for the price I spent on it. Best Buy did an EXCELLENT job packing it though. 3. Some apps show really tiny fonts. Developers who haven't updated for High DPI displays need to adjust their apps for it. Other than that, the Surface Book is a solid device that should provide me years of performance and reliability.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very expensive laptop but top performer

    Posted
    Jac69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The laptop construction is comparable to that of Apple Mac Book Pro. I love the metal construction. The Surface Book is super fast, it boots up on a dime. The keyboard white letters are problematic, hard to see under certain conditions and the letters should be black. The keyboard is too light for when you tilt the screen past a certain point the cg changes and the laptop tips back. These are minor engineering design problems. The batteries do not give you the operational hours advertised; a couple of hours overrated. Even though the screen resolution is a whopping 2000x3000, I don't think the picture is as clear and bright as the Retina Screen on the Mac Book Pro. All in all the computer is great but very, very pricey.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    awesome laptop! does everything I need

    Posted
    bestbuyworld
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been going back and forth between a iMAC 27" and this Surface Book for months.. I've been looking at pricing and performance and both always came out a tie for me. What broke the tie? Jaycee.. a great employee at the store. She was so knowledgeable and helpful it made my decision simple in the end. She made me see that this laptop was going to do everything for me and it was also had one big advantage over the iMac 27". I could take it with me anywhere. and if I needed a big screen I could always connect it to an external 27" 4k monitor. I've been playing with it for the last couple of days and it is fast, easy to use and so far does everything i need it to do. I still have to stress test it with my post processing and slide shows but I'm confident it will do well since it hasn't let me down yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product; 1TB SSD fantastic but pricey

    Posted
    drbrstorm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Retinal scan is cumbersome when using in a multi person setting (family) or business presentations. But that may be a function of needing to learn how better to use it. The retinal scan impedes the speed of booting up, which is one of the primary benefits of an SSD based machine. Basically, you want instant on when using a computer designed around note taking, recording lectures, doing medical rounds, etc. But the functions of notes, cut/pasted/link/draw/record meetings or lectures are incredible, and I haven't see anything like this in any other machine.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very poor dependability

    Posted
    Mike
    • My Best Buy® Elite MemberElite Member

    I returned three (3) MS Surface laptops within two weeks for defective hardware (solid-state drives). The fourth laptop lasted 5 months and experienced a solid-state drive failure. Poor quality, poor quality-control and I consider a waste of time and money. However, Best-Buy was awesome! Each time they accepted the return; and, on the fourth time, after 5 months, they refunded my entire purchase. I purchased my first MacBook Pro. Five (5) stars for Best-Buy; zero (0) stars for the MS Surface.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Super fast and stable

    Posted
    Stitt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really like the windows 10 interface e, and this machine is great with it! It's really fast, boots in no time, and can handle all the photoshop and illustrator I can throw at it. I haven't had a chance to run any video editing on it yet, but so far it handles all my raw photos and all my video files with ease. The screen and keyboard feel solid, more like a laptop. Great, albeit expensive, laptop replacement.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great laptop, high quality

    Posted
    DB119
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very nice laptop that also serves as a tablet. works great with a docking station, has great NVidia graphics, touchscreen, and keyboard that lights up. The primary downfall is the weight. It is heavy due to the second battery in the tablet, but it gives your great battery life with 2 batteries.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    CharlieB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this for my son's college laptop. he is soo pleased with the laptop..the unit is pretty solid and i like best is the OS is not soo bloated. very versatile..device..I would recommend this laptop to others

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great machine for sales executives

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love the versatility of this computer, great machine, and super fast. Also, very light to travel with which is a big plus for Sales Executives.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    ok'ish

    Posted
    bg00
    • Verified PurchaserVerified Purchase

    Battery life nowhere near like it states it should be. Few of the programs are sticky - camera doesn't work sometimes, Outlook text shows up funny sometimes

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great computer

    Posted
    Silver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like the size. It was very easy to set up and use. It is easy to travel with. Handles all the applications I need. I can upload photos very easily

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    DevoLibrarian
    • Verified PurchaserVerified Purchase

    Super fast and super cool! It does everything that I need. From running photoshop to surfing the web, very pleased with the performance!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Fast with a clean interface with Windows 10. Screen detach and using the pen are great features

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent - light weight - powerful - fast

    Posted
    Larry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Used in business environment primarily to view and edit video & corrsponding metadata.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great 2 in 1 laptop

    Posted
    dboerema
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    great graphics, easy to use, fast, although a little heavy due to the extra battery

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing machine

    Posted
    apriliakid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a wonerful machine. Runs everything from Photoshop to AutoCAD flawlessly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Gotten infected with virus

    Posted
    Abdullah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    In one day of use gotten infected with virus, too vulnerable

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pain having to use a WiFi connection

    Posted
    kdabdoub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Want open everything I need Love it for the most part

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Notebook

    Posted
    Bestbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Screen is awesome. Portable and high powered laptop

    I would recommend this to a friend