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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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87%
would recommend
to a friend

Customers are saying

Customers highly value the Surface Book 2-in-1's performance, ease of use, lightweight design, and touchscreen capabilities. Many appreciate its solid state drive and find it a convenient device for various tasks. However, some customers express concerns about the product's price and occasional overheating issues. A few also mention challenges with the pen and hinge design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 394 reviews
  • Rated 4 out of 5 stars

    Great, but still has issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have a 2-in-1 that functions primarily as a laptop and secondarily as a tablet. The feel of the entire system itself is nice and clean. The locking mechanism on the keyboard/monitor is solid. There are still issues with the updates as they've not completely fixed the battery drainage issue. Outside of that, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing macbook killer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only get better from here. The possibilities are endless

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Enjoying new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesistant to purchase a surface book because of issues with them in some of the reviews I read, but it really had all the features I wanted (and then some), so I took the plunge but did add Geek Squad in case I got a lemon. So far so good. I am still trying to acclimate to the new windows, but I do like the touchscreen and the pen, and I find myself missing the touchscreen when I use other computers. It opens up rather quickly and I haven't had the issues of updates shutting it down in the middle of programs, but if I work on something longer, I will be sure to save frequently. My daughter borrowed it to take a programming class for pre-teens at the local Microsoft store and wanted to keep it for herself - it performed great for her.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Computer and Tablet in one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface computer with touch screen that can be separated from the keyboard to function as a tablet. It is an excellent choice if you are looking for versatility, excellent storage capacity in a lightweight computer. Although it is expensive, it is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surface computer on the market today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft - Surface Book 2-in-1 13.5 Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Silver and found it to be very versitale as it is a computer and a table in one. I like the sturdiness f the computer and the many features that the other surface products do not have such as the ability to turn the screen around and the key board so more like a normal computer keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Very happy with SurfaceBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working as expected, with one exception. The scroll pad stops working in Google and I can't find a fix. Otherwise, it works great. Size, weight, batter life, screen, etc. are all great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Excellent laptop. It is fast and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface book is fast and reliable. Great device yes

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product, works amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works amazing for business and entertainment, I higly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this Computer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so powerful, portable, clean and just everything I could have hoped for!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a surface big enough to replace my laptop. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface book is the best notebook computer I have ever used or owned. It is sleek, attractive, robust, lightweight, and powerful. I have not even used all features yet such as the pen, but truly love the absolute versatility of the touch screen, true keyboard, ability to detach the screen and have a powerful full featured tablet/pad in my hands. Accolades to MS for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for college CAD classes. Works well and doesn't lag.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Light and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something as light as possible for travel, yet powerful enough to be a workhorse. This fit the bill and so far it's been great. I picked this because of the bigger screen, detachable keyboard and pen which were extra on the Surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An innovative product - needs some updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this after using Lenovo laptops for years the last being X1 Carbon. I feel its a very good product but still lacks the reliability of Lenovo Thinkpad Series. It hangs a lot for the price I have paid. The convertible option is good and I have been using it both ways.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer/tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, sleek and slick - though a bit pricey. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Laptop on the Open Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have the I7 you can see the power of the machine along with 16GB. To those who tell you that 8GB of Ram is sufficient are incorrect as a power user go for broke HDD of 512GB with a 200GB Micro SD Fits into SD converter.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my large piece of junk, this laptop is everything I wanted and more. It's got a great processor, graphics card, and more. Super lightweight and does not feel as flimsy as the Surface Pro. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Light weight, powerful. I use it with Photoshop and video editing software. (I have 16GB ram and a 500GB solid state drive). The only improvement I could see would be if it had a decent audio card.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best tablet/laptop ever for Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet/laptop combo. Just the right size, can hold it on my lap. Turning it into a tablet is a breeze, plenty fast for anything I would need on for mobile computing and even some gaming. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight, but powerful. Love the Hi Res screen.

    I would recommend this to a friend
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