Customers highly value the Surface Book 3's performance, battery life, and versatility as a 2-in-1 device, praising its lightweight design and ample RAM. However, some users experienced issues with screen quality, heat generation, and speaker volume. Concerns were also raised regarding the keyboard's reliability and the GPU's performance in demanding applications.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 251 reviews
Rated 4 out of 5 stars
Great 2 in 1!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my third surface book. I love the form factor, sleekness and quality of the device. I did have to upgrade from the surface dock to the surface dock 2 in order for my monitors to work as expected. With the older dock I kept getting flicker every once in a while. I was looking forward to the usb-c anyways.
The only reason why I didn’t give a 5 star is because it runs hot when in high performance mode. In automatic, the device does a good job managing its temperature.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Quality System, limited bloatware
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen does flicker (known issue to MSFT). Otherwise I'm extremely happy with the performance. I do wish the laptop itself was lighter and had smaller screen bezels.
I would recommend this to a friend
Rated 4 out of 5 stars
Good build, no problems, good speed
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am an original i5/256/8 Surface Book (gen 1), early adopter. After 4+ years of heavy use, my Gen 1 finally had power supply/charging issues. Even though there are other brands offering more horse power, the Surface Book 2-1 is an unbeatable combo. The tablet capability is a winner for the kind of work I do (80-90% I/O; 10-20% browse/tablet)
I upgraded to a 13 inch i7/512/32 with 1650 GPU config. The unit is fast enough considering it has a 15/25 Watt CPU. After updating the firmware, I didn't experience any of the early issues. Just wish I would have gotten the Win10 PRO addition with BitLocker management.
I would recommend this to a friend
Rated 5 out of 5 stars
Very good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product. You can basically use it any way you want, laptop or as tablet..
Also these are for power users so want to install, untill, create environments, erase- recreate..
My best investment.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Love the Surface Book 3!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Surface book 3 is a great laptop/tablet. It's very fast to boot up and has a great deal of disk space for applications. My daughter will be using it for college and has enough power for her engineering major.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Just what i expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop is very neat and has been performing great, I would just recomend to turn automatic updates off or delay them for 30 days.
Laptop runs games like warzone good.
pleased with my new laptop so far!
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my wife and she loves it.. the screen is so crisp and clear and the keyboard is the best.. computer is super fast and the tablet portion is very convenient for portability
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi – We're delighted that your wife loves the speed and functionality of her new Surface Book 3. We hope she continues to enjoy using it. Best, Erica Surface Customer Care
Pros mentioned:
Weight
Rated 5 out of 5 stars
Easy and Fun To Use
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Surface Book is easy and fun to use, with a great screen and graphics card, able to handle rendering and video game software. It's portable and light, making it easy to bring with me wherever I go.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Thom,
It's wonderful to hear that you've found your Surface Book 3 to be a device that's fun and easy to use. We're glad that its portable design makes it simple to take with you, too. Thank you for sharing your experience; we hope you continue to enjoy using it.
Cheers, Chuck Surface Customer Care
Rated 5 out of 5 stars
Great Laptop / Great Tablet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Surface Book 3!
While it's not the "best" laptop the detachable screen and dedicated nVidia 1650 graphics card make it a "great" machine.
It actually replaces 3 computers for me - my gaming laptop, my "work" laptop, and my tablet.
My gaming laptop had the same graphics card but was a beast to carry around. My "work" laptop was light and portable but didn't have the GPU horse power to play anything beyond basic games. And I as an IT Architect I used my tablet for free hand design - yes, I'm old school - I like to actually draw preliminary designs.
The Surface Book 3 does all of those tasks as well or better than the dedicated devices I previously used.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Cory – It's great to hear that it’s a good fit for your needs. We hope your new Surface Book 3 continues to serve you well. Cheers, Erica Surface Customer Care
Rated 5 out of 5 stars
Good for Physician office
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the Surface Book for physician employee. He really likes the versatility of the product, and uses it daily. It accomplishes all the office needs and patient care requirements
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Super fast and just what I need
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looking for fast and test environment to load vms. This is very good and 4k touch screen is best. It has 17 hours of charge which is huge plus if we have travel plan.
I would recommend this to a friend
Pros mentioned:
Ram
Rated 5 out of 5 stars
It converts into a tablet, it has great feature
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
High power laptop PC. It is also a Tablet. Touchscreen. High memory ram capacity. This beats any mac book in features and capacity.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Fast and versitile
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is great. Versatile for what we will be using it for and very fast. So far absolutely no issues with any features. The accessories make it even easier to use.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
Thank you for sharing your thoughts about your new Surface Book 3. We're glad that you're a fan of its versatile design and fast performance. We hope you continue to enjoy using it.
Cheers, Chuck Surface Customer Care
Pros mentioned:
Ram
Rated 5 out of 5 stars
Love my Surface Book!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the versatility of laptop to tablet! The 32G RAM is blazing fast!! I upgraded from the surface pro, and am glad I did. Definitely a move in the right direction.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
It's great to hear that you love the versatility and speed of your Surface Book 3. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.
Cheers, Chuck Surface Customer Care
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
son loves it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this for my son who is starting college in engineering. Great laptop, well built, fast, durable and will last him a long time. Very happy with our purchase.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
We're delighted that your son loves his new Surface Book 3. It's great to hear that its power and durable design has made it a good choice for his college work, too. Thank you for sharing his experience; we hope he continues to enjoy using it.
Cheers, Chuck Surface Customer Care
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine! Very fast and easy to use. Slight issue with the NVIDA graphics interaction with my software but easy fix.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Excellent performance, great structure, fast&neat.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer, a lot of space and fast paced. Great for college students and especially engineering students. Tablet is also a pretty good extra bonus.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great laptop.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome computer, does so many things. My son loves it. He uses for school, gaming and just to surf the web. Really good buy.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great overall laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You get what you payed for, very great quality and performance while I've used it. No problems have occur since I've started using it aswell.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great for photo editing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for photo editing. More than I'd normally spend on a laptop but I needed something fast and powerful. No regrets.