Customer Ratings & Reviews

As a teacher, with the shift to online learning I wanted to update to a newer computer that could handle all the work I would be doing on it, and that would not break my back lugging it around. This fit all of that criteria! I use my laptop to create worksheets, hold online video chats, edit photos and more. I have not had any trouble with it so far. I am able to use this computer with multiple tabs open for many hours before having to charge it. It is lightweight and easy to carry back and forth to school and with the gorilla glass screen I do not have to worry that I am going to crack the screen while doing so. This computer is easy to type on and the track pad does not get in the way. My only complaint is that I wish there was more USB ports as I have many items I usually plug into my computer. I was able to buy an adapter to plug in though which solved that problem. Overall I love this computer and it has been well worth the money.

I absolutely love this laptop! It's lightweight, easy to use, and fast. The only issue I have is that there is only one USB port. So, I bought a separate adaptor so I could have more ports.

I love this laptop! It is super thin and light but somehow manages to feel solid. Beautiful fit and finish, the laptop in black doesn't look like any other black laptop. The best part of this laptop is the feel of the keyboard and the trackpad. The soft clicks are perfectly executed on both! Two complaints are that there is only one USB port and there is no SD slot. Other than that I love this laptop!

The one thing I like about MS laptops is how easy it is to type on them. The keyboard is fantastic, which leads to a pleasant experience. No issues with the hardware as it runs the modest office programs I use efficiently. I rarely use the touch screen, so it seems a bit of a luxury. Heavier users might demand more USB plugs and whatnot, but the one plug here is sufficient for me since my files are all on the cloud and I don't need a USB stick anymore. I had the older version with the cloth palm rest, which got dirty quite easily. No issues with this version without the cloth. I probably wouldn't recommend a cloth version to anyone. My only complaint would be the rubber feet on the backside toward the screen fell off, which I presume is because of the heat. MS does not sell replacements, from what I can tell, but I was able to find some generic small rubber feet for replacements and they work just fine.

This laptop is very lightweight and the processor speed is very fast. My one complaint is with the USB ports: one port is the standard type and the other is a USB-C configuration and is not compatible with most devices.

Great laptop.. Fast, sleek design and compact. Worth the price, but needs a couple of more USB ports without purchasing an adapter

This is a great laptop in a beautiful color. I initially wanted the black one but this one shows less fingerprints. If you are wanting to do serious video editing on this you will probably be disappointed. This is for someone who is a business person looking to do zoom and skype calls, create documents and presentations, and interact with various microsoft programs. The battery life is great so you won't be tied to a charger all day. I wish that the selection of ports was greater but you can also purchase a microsoft dock to complement your setup.

The last laptop I purchased was in 2009 so I was definitely outdated, so this laptop for me has been phenomenal in speed, quality and lightweight. I am loving it. Only reason why I didn't give it 5 stars is because it only has 1 USB port. I know most laptops are like that but, wish there was an option for more.

I like that it is slim, light weight. Was easy to set up. I do recommend getting a docking station, due there's no many ports to plug things in. Overall nice laptop.

Its compact and lightweight. Wish it had more built in ports. I needed to buy an external attachment in order to have HDMI and an SD card reader. Other than that I love this laptop.

Working well so far. Lightweight. Nice looking finish. Would be better if had more USB ports.

Excellent computer for carrying around. It’s very light, and is very speedy. Wish it had more usb and connections

Nice computer, great clear screen. I don't like the fact that it only has one port for my cordless mouse. Otherwise its a great computer.

Confession; I'm a MacBook user but I need a Windows laptop for work. This and the Dell XPS are the 2 best I've owned. Quality piece with even a nice trackpad for a PC. Very nice display. A little sparse on the ports. Bought as an open-box for $860 which I thought was a great price. My 2 favorite things about the Surface is 1) facial recognition and 2) that Windows updates never mess it up, I assume because MS tests all their updates on these devices. Yeah!

I got this one (i5 256GB) for my wife and the i7 for me. I don't notice a difference in speed between the two. The quality of materials and feel are worth the extra spend over plastic laptops with similar specs. The one thing I'm not used to is the minimal number of ports on this ultra-thin configuration. I use a tiny USB dongle full time so I'd need some sort of USB hub to plug in multiple devices.

Premium feel and sleek. Value wise I wont pay full price. I think 799 would be a price point. There are limited ports. The keyboard feels flimsy quality and has some give. Sound is great and screen brightness is ok. There was no lag in you tube or browsing Battery life is 6 to 7 hours which is under par for the price point

I like the form factor of this device over the others in the product line. A few things lacking: I would like to see the USB-C be thunderbolt instead and to have additional ports. I also wish this came standard with Windows 10 Pro instead of the home addition.

I got the surface to replace my 6 yr laptop. I've been wanting one forever so was very excited. But you can get bettr for same price or cheaper. Feels expensive and sound is really good and def a competitor of the mac book as far as looks go. BUT the system started crashing within a week of use (blue screen of death). Also lack of ports means you have to buy an adapter. Asus Zenbook and others offer better storage, system, and ports for same $$.

Entirely different ports/cords which required additional equipment purchases for my comparability. I wish there were more USB ports.

Looks great but I needed more USB ports and memory. Returned