Customer Ratings & Reviews
- Model:
- 5BT-00001/5BT-00077
- |
- SKU:
- 6455204
Customer reviews
Rating 4.7 out of 5 stars with 482 reviews
(482 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great Laptop at a $500 Savings!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lightest, easiest and prettiest laptop I've ever owned.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Microsoft Surface Laptop 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size of the laptop is perfect - 13.5 inch touch screen. Lightweight for daily use and travel. Ease of use setting up laptop initially, and it starts up quickly each time. Coming back to a Microsoft model, like the Microsoft Edge feature. Very happy with this model and highly recommend.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mary – Thanks for sharing your experience! It’s great to hear that it’s working well for you. We hope you continue to enjoy using your new Ice Blue Surface Laptop Go. Best, Erica Surface Customer Care
- Pros mentioned:Keyboard quality, Weight
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Surface Laptop 4.. i had a Surface Pro 3 (quite the upgrade) and it has served me well. The screen is perfect size, great quality. The system runs smoothly, keyboard/touchpad are amazing. Its compact, not heavy, sleek and stylish So happy with my purchase
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're thrilled that you love the screen size, keyboard, and sleek design of your Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use, Weight
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop so much! It’s easy to use & light weight.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Weight
Rated 5 out of 5 stars
Best school laptop ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best school laptop ever! I am so excited to use all the various features that are included. I am in love with the felt padding keyboard when I type. It is very sleek and lightweight. I love the blue color. Definitely a great investment!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Alyssa – We're delighted that you love the Alcantara keyboard, and lightweight design of your new Ice Blue Surface Laptop 4. We hope it continues to serve you well. Erica, Microsoft Outreach Team
- Pros mentioned:Keyboard quality, Processor speed
Rated 5 out of 5 stars
Compact, classy workhorse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! It’s fast, compact, vivid dis play. Love the way the keys feel. The size is perfect! I didn’t think I’d like a compact laptop, but it is amazing! Highly recommend!
I would recommend this to a friend - Pros mentioned:Weight
Rated 3 out of 5 stars
Surface Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked the sleekness of this laptop. Very simple and clean. Very lightweight which I liked a lot since I’m a college student and don’t want it making my bag heavier. Loved the Face ID to unlock my laptop easily. The only problem that I really had was I felt as if the battery life was not very long. It was very quick to charge but didn’t feel like it lasted me a long while. Other than that I think this is a solid laptop with great programs and easy to use for college.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Yes!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of these at work and Absolutely Fell in love so I bought one for home too! The best setup I've ever used!! Easy, fast, keeps up with school and work.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Sleek, quick laptop with some power! Buy it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am usually a Mac and Apple Fan boy and I have owned 1 Surface Laptop in the past and hated everything about it. However when I needed a Windows based second computer for work at my home office, I researched and found that why buy a Dell or Samsung or even the worst, HP, when you can go right to the source and buy Microsoft. Mind you this is a bit more pricey than Dell and HP, however an I5 Intel Chip and 512GB, 8GB Memory plus its sleek, runs fast and is powerful for everyday tasks, and it comes built with Windows 11 already installed. If you are looking for Microsoft Windows, go to the source.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Smooth Sailing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this device for nearly 2 years and it's been holding up great. Fast and efficient. Windows has thankfully not been a buggy mess.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my surface laptop. I bought a Google chrome book first but it was complicated. This is easy to use.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
It's light..it's fast..it's literally superman in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife and she absolutely loves it. It's a smaller form factor and it's super light. Works perfectly fine for general tasks. It's the Windows equivalent of a Macbook Air.
I would recommend this to a friend Rated 5 out of 5 stars
Best Microsoft laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This best laptop for those who don’t like MacBooks but still want to feel/ sleek design
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend- Pros mentioned:Processor speed, Weight
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great laptop. Runs quickly, very lightweight, and easy to fit into a booksack. Great option for students.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Processor speed
Rated 4 out of 5 stars
Solid laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter. She needed a new laptop to replace a MacBook and I was more than enthused she wanted a Windows laptop. This won out over the Surface Pro and Samsung Galaxy Book. The is essentially a Windows MacBook. They've done a great job. The hardware is solid, feel light but sturdy. The screen resolution is great and performance is solid. The USB-C port allows USB-C charging in addition to the proprietary Microsoft charging. Ultimately decided on the higher end model to future proof and didn't particularly like the Alcantra surface on the entry level models. My previous experience with the first gen Surface Pro influenced the decision. I've had a great experience with MS hardware.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Very good laptop.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this laptop. Speeds are good. Battery life is better than average. I’d recommend this products.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Ease of use, Processor speed, Weight
Rated 5 out of 5 stars
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great processor for the price. Light weight, portable and easy to use.
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed, Weight
Rated 5 out of 5 stars
Perfect for college
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for daughter to take to college. Fast, reliable, thin, light, long battery and runs all the programs she needs.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike – We agree that Surface Laptop 4 will be a great fit for your daughter who is going off to college. We hope its long battery life and lightweight design serves her well. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
Beautiful, Sleek & Functional Laptop for Commuters
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product in the color Sand, which is more of a muted shade of rose gold. The Sand color is a very beautiful, neutral shade, with a sleek design. I purchased the matching mouse as well, but the track pad is so easy to use that I never feel the need to use the mouse. This is a good investment for anyone looking for a minimalist design that is equally functional for the price point. I use this for work and for my home office so the 13.5” size is perfect for the commute. Highly recommend!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use, Processor speed
Rated 5 out of 5 stars
Microsoft Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop! It’s light, easy for travel and slim. Great battery life and has a fast processing speed which I need!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the speed, battery life and lightweight design of your new Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care














