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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 199 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 199 reviews
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for everyday use. Good battery life and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an excited and happy owner of my Microsoft Surface Laptop, and I have also purchased it for my two daughters who are College students and they love them too. I would recommend them to anyone who is looking for a great and reliable and long-lasting laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality laptop for general usage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great laptop for all of my general usage. (Microsoft office, email, internet, Trainerroad, etc). I know there are still apps working on support but I have not experienced any of these issue personally. Not a gamer. Everything has been incredibly smooth from setting up the PC through my month of usage. Last laptop was a M3 Macbook Pro. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface + copilot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Slim, fast and so efficient Absolutely what it’s said to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Reliable and light. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my college student - she loved how fast it is. Very light to carry around campus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TBH, get a MacBook Air instead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So its great MS is pushing ARM64 more as the battery life is much better (to bad they didn't stick with Nvidia from SurfaceRT days). BUT the battery life is way worse than MacBook Air M3 in real world use cases. Also Win11 is sluggish compared to macOS in many ways, from opening file explorer app, to just scrolling pages in general. Also Mac keep better battery on sleep so you're left with more when you need to use computer again. Also almost no one is publishing to ARM64 still for some crazy reason while that is starting to change. That said, this computer is pretty good BUT you should never enable Copilot-Recall if you plan on using this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product as usual

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product as usual. It's my third Microsoft Surface Pro or Laptop, never disappointed with the quality of manufacture. It would be much better with an OLED version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the essentials and more ... Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best investment in a new laptop (replacing my old Surface Book 3). It has all the essentials and more. Fast, efficient, and doable. Great product for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT Director

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is fast, light and has all the tools we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this a couple months, I can say that this is a great machine. Fast, great graphics, easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best built windows laptop hands down. Only nitpick is not OLED, but otherwise great and bright screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great deal!! Very compact and lightweight. I love that it was readily available for pick up when I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This PC is a must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Surface laptop is clearly next generation. I owned an original Surface and it was great but the new one is faster with longer battery life. The Copilot is an awesome addition. I would strongly recommend. Ezra and Doug assisted with purchase and set up. Outstanding customer service. Very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface laptop is a great computer. The best laptop I have ever had. Easy set up, great features, light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Lightweight. Sleek design. Comparable to a MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface laptop. This is the second one I've bought. Love the keyboard feel. Boots up quick. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop. Top performance. Great app. I will definitely recommend this laptop to anyone looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I am not good with computers. This laptop and the whole team at Best Buy, has made this an easy transition. The laptop is very fast and I'm sure I will never use most of the many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Would definitely recommend. Bought for my son for college and he absolutely loves it!

    I would recommend this to a friend
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