Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,149.00
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 220 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 220 reviews
  • Rated 5 out of 5 stars

    Great computer for college

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a year now and I absolutely love it for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my surface laptop very cheap compared to others Sales always goes on every single day They can ship it to you or pickup even delivery I have no issues since I got this laptop and it comes with Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As fast as i expected.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting it up, i tested it out and I'm loving how fast it is. I truly am pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Switch from Macbook

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up last Friday and I love it. I have used Macbooks the past18 years and I'm not looking back. Screen is great, I love the facial recognition login, zero bloatware, boots up very fast, and amazing battery. I have used this a couple hours a day the past week and am currently on 38% after charging to full the day I got it. I have used the Copilot+ features a few times and they are fun. No issues and I'm beyond happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Design and Display

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 15" touchscreen display is vibrant, responsive, and ideal for both work and entertainment. The sleek black finish exudes elegance, and its slim profile makes it highly portable without sacrificing premium aesthetics. The edge-to-edge glass enhances usability, especially with Windows 11's touch-friendly interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but sticking mouse pad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like this laptop however the mouse pad keeps sticking. It’s brand new. It’s never had any contamination, but for some reason, the left click portion of the mouse pad gets stuck down.. Otherwise, I would give it five stars. It’s a very strange feeling mouse pad as well, but believe me I’ve had some time to try to get used to it to think. Maybe it was just me, but it is definitely not.. I don’t know if this is an ongoing problem so I cannot say if I would recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface. I’ve been using it for a month now, and so far it’s done everything I need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its begter then apple and most of the biggest enginners in america are using it …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the many functions. East to use for what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chammon1 review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would add to laptop would be the print screen button on keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    resent purchased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop this is my second surface laptop and it did not disapoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good and quality is great. I was planning to buy a case but it looks much nicer without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy replacement and on time delivery..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Windows-PC Apple moment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A PC Apple moment… it feels, looks and weights like a MacBook Pro however with the following can be better items. - poor anti-glare screen which could be OLED - doesn’t support active stylus pen - too heavy if they want to compete with MacBook Air Still excellent machine with excellent results. The trackpad is the best since it uses the very same technology of Apple MacBooks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snapdragon Elite For The Win

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snapdragon and Microsoft = Premium Windows Experience. This device as Premium Build Quality, with Fantastic Keyboard, Good Speakers, and Stunningly Good Battery Life, not seen in prior Intel based devices. Super Snappy for everyday use case scenarios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Video and audio quality is a bit weird, but not too bad. Great speed & processing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect college device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and fast, fits easily into backpack, perfect for college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence services at Best Buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the services at Best Buy when I bought Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything plus some. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great computer! Long lasting battery. If you are looking for a computer that is nice looking, great display, loud speakers, great camera and somewhat really good speed this is it! I use it only for work and it is capable of running different task at the same time, but I guess I was expecting a little bit more speed for processing.

    I would recommend this to a friend