Customer Ratings & Reviews

This thing is slick and sleek! First Surface Laptop. Feels great and the screen is excellent, as is the keyboard and touchpad. Excited to play around with CoPilot. One thing: I use Adobe Creative Suite for work, and the only program optimized for ARM is Photoshop, but I can wait a month for their compatible versions. The biggest draw for me, other than the AI functions, is the 3:2 touchscreen. Once you use it, I can't imagine going back to the smaller, more horizontal screens on other models. One happy camper!

We bought this laptop for my son as he begins his college classes. It is perfect for everything he needs! Very happy with the purchase.

I needed an excellent laptop where the battery would last, was touchscreen, and had great performance for my work requirements. Found it in this new Laptop Surface 7th Edition. Wasn't too sure about the whole Snapdragon X Elite ARM processor, but I will be the first to say it's pretty awesome. This also has plenty of storage with the 512GB SSD and enough RAM with 16GB. I was initially thinking I should have gotten more of each, but now that I've been using it for a bit over a month, it's perfect. Great job Microsoft.

Product is a best of class Lap Top PC. I purchased this unit to replace a six year old Lenovo that no longer met my business and personal requirements. I could not be any happier with my purchase. This PC Lap Top is exceeding my expectations.

the laptop is doing better than I expected, great graphics

So far, this is an amazing laptop. I was going to stay with a Lenovo (Yoga) that I have loved and treated me very well for about 8 years, but saw this and started reading reviews and went for it. Have not gotten into all the bells and whistles yet, but so far it's speedy, the screen/image quality and sound are perfect, etc.

This is my second Surface laptop so they must be doing something right. This is a solid, straightforward machine with excellent specs and performance. Battery life is exceptional, screen quality is better than my eyes can appreciate, and the webcam quality is perfect for frequent Teams/Zoom sessions with clients.

One of the best laptops I have had. Great screen. Battery life is awesome. Works seamlessly when switching between apps such as zoom and teams when you are working from home. I had a very powerful laptop before but always had to keep it on charge and someone could not switch between teams and zoom for camera use

So far, it's been a decent computer. I like very much that it is light and doesn't heat up, which is likely a good sign of its efficiency. The battery life appears to be very good although I don't have another laptop to compare it to. A charge will last 5-6 days of using the computer 1hr per day. I did have one dissappointment - it will not run NORD VPN. I'm already subscribed to NORD VPN on my old computer and I wanted to continue with this new laptop. The install program displays a message that it is not an x86 CPU. Perhaps there will be future support for Snapdragon CPUs but not as of today. Surfshark is supposed to work on this platform but I haven't tried it yet. I'm holding out a bit longer to see if NORD's next release will add Snapdragon support.

I love my surface computer so so so much great buy

This was a solid laptop option for my freshman child.

Amazing computer with the ability to run every program format that my son will be using in college.

Excellent 15 inch laptop, great battery. Life screen is perfect.

Easy, reliable, smooth. No problems with the set up, easy places to find help too.

Overall, I think the Surface Laptop is a fantastic device, though I did encounter a couple of minor issues. Unfortunately, the unit I received was defective, as the bottom panel started coming loose just three days into use. Aside from that, everything else was great—I love the magnetic charger, and the haptic touchpad is a fantastic addition.

I have had a surface for the past 5 years, but my new surface is faster, lighter, and overall better performance. I love the touch screen feature.

This laptop is sleek with a clean, modern design. It runs smoothly and has been the perfect daily companion, handling long hours of use without any issues. The Copilot integration has been a game-changer, making planning effortless and more efficient.

I've never had a laptop before so I'm still learning. I do like this very much. Keyboard is easy to use and I love the size of the screen.

Excellent upgrade from prior version. Exactly what you expect.

I am in an Apple household for sure, but have always preferred Windows because I’m a tinkerer at heart. Being a die-hard Windows fan whilst surrounded by Apple M and A processors is difficult at times. Short battery life, hot processors, howling fans, and laggy performance are pretty well-established cons of owning a Windows machine. Trouble is, Windows machines have been this way for decades, only getting “better” with monster desktops with 1200w power supplies, etc. I prefer laptops, so I’ve been tempted by Apple’s ARM processors…until now. Microsoft has tried ARM processors in the past, and they have been slow and mostly disappointing. Well, this has finally been addressed with the Qualcomm ARM processors. Microsoft is definitely on the right track here and are able to go toe-to-toe with Apple’s silicon. Build: the fit and finish of this machine is incredible. It has a premium feel and is very sturdy, with no flexing of the chassis. I actually appreciate the bottom case…it’s beveled which makes it really easy to pick up off of a table. Screen: I’m glad I got the 15” since it’s really compact for the size. The panel is very bright (600 nits!) and is incredibly detailed. I like that it’s a touch-screen since it makes it easy to scroll with your thumb as you use it. I can’t seem to get the Surface Pen to work with it, although it will pair via Bluetooth. Since it seems like it doesn’t have pen capability which is a (small) bummer. Lastly, there is lots of reflectivity if you use it in a bright environment, so it would have been nice if the anti-glare coating was better. The 600 nits of brightness do help in this aspect. Keyboard: I much prefer a mechanical keyboard, so while the keyboard is nice and quiet, the keypresses feel soft, almost too soft. It’s a laptop though, so it’s to be expected. I would have preferred, however, a more crisp and “clicky” keyboard, although the softness of the keys are best suited for an office environment. Also the trackpad is finally a haptic design, meaning you don’t have the inconsistent presses of a mechanically based trackpad. You can press and click anywhere on it without having trouble like most every Windows trackpad out there. It’s a VERY welcome feature and finally puts Windows trackpads in the same league as Apple. Ports: Microsoft provided a nice array of ports, including a USB-A port, along with two USB-C ports. The right side has the Surface charging port and microSD slot. I’m not a fan of proprietary chargers, so I would have much preferred two more USB-C ports instead of the Surface connector. The good news is you can charge via the USB-C ports in case you find yourself in a hotel without the Surface power supply. Speed: It’s fast and efficient. Even under heavy processing, I don’t hear the fans nor does it get hot, which is a huge upgrade over Intel/AMD x86 processors. This machine has a huge “NPU” processor, which is certainly positioned well for AI, but as it stands currently, I’m not sure how to judge it’s performance as I’m not sure what the NPU is all used for. That said, I trust that this is a great thing that will only improve in time and I’m excited to see how AI/ML integrates into my daily workflow. Weight: Despite it being 15”, it’s really light and portable. I normally prefer 13” size laptops for their portability, but this 15” is very light-weight and portable compared to your typical 15” laptop. The overall rigidity of the construction makes this machine perfect for on-the-go use. Speakers: They are solid and full-sounding and are great in my opinion. They are no MacBook Pro speakers (especially the 16” MBP model) but represent a huge improvement over your typical Windows laptop “tinny” audio. Lastly, the battery life. It’s amazing. As I mentioned at the beginning of this review, heat, crazy fans, and terrible battery life have long-haunted PC laptops, until now. I’m very happy with battery life, and while I haven’t measured it, I haven’t felt the need to since it lasts a long time between charges. I no longer have to stress about the battery life while being mobile. In closing, Microsoft is really onto something here. When Apple released its M1 processor, it felt like a quantum leap in computing and made me question the future of Windows. I can say now that Microsoft and its many OEMs are absolutely back in the game with this Qualcomm processor. The future is exciting again for Windows fans all over and I'm very excited to see how software/AI updates improve these machines. Great job Microsoft!