Customer Ratings & Reviews
- Model:
- ZHI-00001
- SKU:
- 10124587
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Laptop's performance, with some noting it surpasses competitors. The laptop also receives praise for its premium screen quality, impressive battery life, and fast Snapdragon processor. Its beautiful design is another aspect that users appreciate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Highly recommended!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this PC. Especially coming from a old Mac Book.
I would recommend this to a friend Love this laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was recommended by a friend. Best Buy had the best price and delivery was prompt
I would recommend this to a friendHappy grandparent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson for college because I bought his brother one earlier and thry both love them.
I would recommend this to a friendSURFACE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE!! ACTUALY I AM TESTING BUT IT IS BEAUTIFUL!
I would recommend this to a friendMicrosoft Surface 32gig ram 1tb memory. Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give a 0 stars if allowed. Received it tried to start it up, blue screen error. Unable to boot up. Missing necessary boot driver. Took to Best Buy geek squad and they said it was a bad computer, only thing to do was return it. So I did. I ordered this through the Best Buy site but they don’t make it clear that they also use a 3rd party vendor (Market Place) to fulfill some of their online orders. There lay the problem. If you end up with an order from market place and it is defective you only have 15 days to return, and you need to deal with Market place vendor, unless you have Best Buy’s total care coverage 179.00/year. They extend the return window and allow you do an in store return and refund. One way to tell if your order is an actual Best Buy item is that the sku # always begins with a 6 and I believe is never more than 7 numbers. Market Place sku’s are 8-10 or more numbers and can contain - -‘s. I do thank the geek squad and other employees at return counter for helping me understand the the third party market place issue and for helping me return the item.
No, I would not recommend this to a friendQuality laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice system could use more peripherals to make adding monitors or other devices easier
I would recommend this to a friendVery happy with the pruchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice feel and the AI is great! The screen clarity is fantastic.
I would recommend this to a friend- Pros mentioned:Overall performance
Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thrilled with my new laptop and monitors. Excellent performance and graphics
I would recommend this to a friend Account Finance Assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the look and style but the processor was not compatible to our system.
I would recommend this to a friendBrand response from Snapdragon team
Posted .We appreciate you bringing this to our attention. Every day, more applications are becoming supported, either natively or through emulation. For the latest list of popular supported apps, please check https://www.qualcomm.com/products/features/windowsapps.
not surface pen compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with surface slim pens as a long customer of surface devices using it solely for illustration i am deeply disappointed they did not advertise this being not compatible with pens
No, I would not recommend this to a friendProcessor concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As much as my past history and use of Surface was good, the new processor on this model has compatibility problems running some application, as determined by our IT team.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi JosephD, thanks for letting us know. Everyday, more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com
Manager of the store should be let go and you shou
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was awful. Obviously no one saw my initial review.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after month and half Returned 11/20 for a refund
No, I would not recommend this to a friend