Customer Ratings & Reviews
- Model:
- PG1-00001
- |
- SKU:
- 6504290
Customer reviews
Rating 4.3 out of 5 stars with 558 reviews
(558 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.2
Rating 4.2 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Touch screen, Weight
Rated 5 out of 5 stars
My new baby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it's very light and easy to set up. I didn't care for the touch screen but its very useful with certain websites.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend - Cons mentioned:Storage
Rated 4 out of 5 stars
64GB Storage Is a Little Too Small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid Windows laptop for office work, web browsing, and social media. My only concern is that the 64GB version is really tight on space, even if you only have Windows and Office installed. We got it along with Office 365, which includes 1TB of cloud storage - you'll want that and you'll need to be careful about keeping most of your files cloud-only or put them on an external drive. If the 128GB version is available, it's probably worth the upgrade.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
No, I would not recommend this to a friend - Pros mentioned:Size, Speed, Weight
Rated 5 out of 5 stars
Window Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for college student. very light, compact, great speed.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY AMAZING! Screen shattered and still works perfectly! Fast picture is great
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Microsoft
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop love the touch screen..works great for school and the storage is plenty
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend Rated 4 out of 5 stars
Good Windows Alternative to a Chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the bottom-end first-generation Surface Laptop Go. It was on sale for $299 and I pulled an old laptop out of the closet to trade it, so this cost me only $165 after the trade. I am not sure I would have paid full-price ($400) for this but at the sale price plus trade-in, it is a bargain. I was expecting barely acceptable performance, but it actually works quite well for my uses, which is web browsing, MS Word document creation and editing, and Adobe Acrobat document creating and editing. Nothing fancy here. Just as basic Windows alternative to a Chromebook. I've owned Chromebooks since they first came out. I like them for price, ease of use, and security. But I am more comfortable having a Windows machine because I know that it will run the software I need (even if not lightning fast given the specs of this device). Overall, I am glad I made the purchase.
I would recommend this to a friend- Pros mentioned:Weight
Rated 4 out of 5 stars
Microsoft Surface Laptop Go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop for school! Runs pretty great, very light, and love the color! The pictures and sound from this laptop is great too! The only thing I would change is the life battery, but also could be that I’m on it a lot doing a lot of school work!
I would recommend this to a friend - Pros mentioned:Touch screenCons mentioned:Memory
Rated 4 out of 5 stars
Minimalist
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for simple uses, got it less with the birthday reward. I needed a laptop for certain programs that I can’t use on a tablet. My concern is the memory, we’ll see how long I can last minimizing. Wanted to try out a microsoft product since my MacBook didn’t last that long. May upgrade to the regular surface laptop later.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend - Pros mentioned:Speed, Touch screen
Rated 5 out of 5 stars
With my better decisions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microsoft surface laptop go is so much better than my old laptop. The touchscreen is extremely responsive and this machine is fast!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Great computer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this computer. Small and easy to carry around just perfect!
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the laptop for my son in college So far so good.. nice portable size
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for school
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for school! Fits in the backpack and over the shoulder trapper keeper.
I would recommend this to a friend Rated 5 out of 5 stars
Performance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so good. Performance is way more than I expected
I would recommend this to a friend- Pros mentioned:Size, Speed, Weight
Rated 4 out of 5 stars
Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and compact. Very good speed so far..
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best laptop ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really good and fun to work in this pc I recommend this laptop to everybody
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Best decision
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time. Good customer service This computer works better than my Mac book
I would recommend this to a friendRated 5 out of 5 stars
Best Laptop!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing !!!! I bought one before this and had it for 7 years ! I had to buy another !! Nothing compares !
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a year now and it’s still my favorite computer I’ve ever bought
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been looking for a replacement for my 5-year-old MacBook Air and I think I may have finally found it in the Surface Laptop by Microsoft. There are some things I wish Microsoft had done differently, but for the most part, the Surface Laptop might just be the Windows version of the what the Air was for years: a reference laptop for the masses.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Laptop for College and even Sims!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Light laptop with perfect storage. I even play sims and minecraft on this laptop. Perfect for all my classes and great camera, graphics and vivid display! I wish the keyboard had a light but other than that I'm in love and very happy with my purchase!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Lola – We're delighted that you love the camera and graphics of your new Surface Laptop Go! We hope you continue to enjoy using it. Best, Erica Surface Customer Care







