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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 558 reviews
  • Rated 4 out of 5 stars

    Dell Touch Screen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer. Battery and charging have been the only issue. Sometimes if runs a little slow, but love this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Window Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for college student. very light, compact, great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Microsoft computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good quality and fast speed. Works great. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY AMAZING! Screen shattered and still works perfectly! Fast picture is great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop love the touch screen..works great for school and the storage is plenty

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Minimalist

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for simple uses, got it less with the birthday reward. I needed a laptop for certain programs that I can’t use on a tablet. My concern is the memory, we’ll see how long I can last minimizing. Wanted to try out a microsoft product since my MacBook didn’t last that long. May upgrade to the regular surface laptop later.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    With my better decisions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft surface laptop go is so much better than my old laptop. The touchscreen is extremely responsive and this machine is fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Windows Alternative to a Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the bottom-end first-generation Surface Laptop Go. It was on sale for $299 and I pulled an old laptop out of the closet to trade it, so this cost me only $165 after the trade. I am not sure I would have paid full-price ($400) for this but at the sale price plus trade-in, it is a bargain. I was expecting barely acceptable performance, but it actually works quite well for my uses, which is web browsing, MS Word document creation and editing, and Adobe Acrobat document creating and editing. Nothing fancy here. Just as basic Windows alternative to a Chromebook. I've owned Chromebooks since they first came out. I like them for price, ease of use, and security. But I am more comfortable having a Windows machine because I know that it will run the software I need (even if not lightning fast given the specs of this device). Overall, I am glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Microsoft Surface Laptop Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for school! Runs pretty great, very light, and love the color! The pictures and sound from this laptop is great too! The only thing I would change is the life battery, but also could be that I’m on it a lot doing a lot of school work!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and compact. Very good speed so far..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this computer. Small and easy to carry around just perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my son in college So far so good.. nice portable size

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school! Fits in the backpack and over the shoulder trapper keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so good. Performance is way more than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good and fun to work in this pc I recommend this laptop to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Good customer service This computer works better than my Mac book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing !!!! I bought one before this and had it for 7 years ! I had to buy another !! Nothing compares !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a year now and it’s still my favorite computer I’ve ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a replacement for my 5-year-old MacBook Air and I think I may have finally found it in the Surface Laptop by Microsoft. There are some things I wish Microsoft had done differently, but for the most part, the Surface Laptop might just be the Windows version of the what the Air was for years: a reference laptop for the masses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop for College and even Sims!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Light laptop with perfect storage. I even play sims and minecraft on this laptop. Perfect for all my classes and great camera, graphics and vivid display! I wish the keyboard had a light but other than that I'm in love and very happy with my purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Lola – We're delighted that you love the camera and graphics of your new Surface Laptop Go! We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

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