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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 558 reviews
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size & weight, easy to navigate, great for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just right!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small laptop for managing my daily activities, budgeting and so forth.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is pretty slow with not a ton of storage. when i first got it it was glitching and i had to call to get help with actually getting into the laptop. it will get the job done but i wouldn’t recommend it unless you plan on using it lightly, ie not 7 hrs a day. i wouldn’t use it for downloading photo/video editing apps etc. the battery life is not great either

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Value, slight buzz noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight! I needed this computer because my old computer stopped working. I mainly needed it for Zoom meetings and basic web browsing. The fan buzz can be a little loud when it's charging and simultaneously running apps. It has a MacBook feel. We switched out of S mode for Zoom to download and noticed that Chrome could lag a bit. Other than that, the video quality is good and it's a great value laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very practical.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to use. Very practical, this is my travel laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was bought for my daughter for school work. She has previously had tow Surface Pro's in the last two years and both Surface Pro's the camera crashed and one of the surface pro;s was replace by Microsoft for free because it was under warranty. The surface pro they sent me, the camera also crashed 7 months later. Now we have the laptop go and are hoping it will last longer than 7 months. So far my daughter has had no issues with it. We bought the laptop on sale for $399.00 and she has had it since March 8, 2022. Here's hoping it last longer than the first two.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing to use. User friendly and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Very strong portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent screen matched with an I5 processor in a small form factor won me over. I use it to trade stocks using my phone as a hotspot. The results are satisfying. For school it is enough even when using Zoom. Audio is strong. I would recommend this laptop. It does a lot of things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance & Value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for an incredibly capable surface notebook.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Administrative Medical Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my MS Surface Go Laptop and I LOVE IT! It is exactly what I wanted & suits my needs to a T! It is a compact, lightweight, mid-range(processor) laptop for home office & personal use! I would definitely recommend to anyone! And budget friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, fast, travel size, and applications are helpful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello - We're delighted that you love the size and portability of Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Microsoft

  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Small and lightweight.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it fir school. It works fine fir what she needs. The S mode vs Windows 10 mode is confusing a little. Recommend reading up on it before purchasing. The laptop is small and lightweight, and screen is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for this instead of a MacBook like my wife, daughter and son and personally I think I made a great choice. The battery life is excellent the computer is very light weight and the screen quality is fabulous. The touch screen is a great option to have available.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design of the laptop. I have been using this for few months, no issues, and it's a touch screen. Good resolution for watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Surface best in class Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd surface produce. I bought this for traveling. It is light, fast and great for surfing. I bought the smaller 64GB Surface because I use USB drives when traveling and transferring to my main PC. It's light, looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Idk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this laptop for years and it’s still in great working condition but I think it’s time for an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface is a go for me!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop for everything. I am so glad I decided to go with Surface Go as it was my first option j. Now my kid going to college wants to get her own.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touch screen

    Rated 5 out of 5 stars

    Microsoft Surface Go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop purchase. Its a good size and easy to follow setup directions. The touch screen is a nice feature. The screen has good color. Speakers have a clear sound. I had my first live seminar on it and it worked well. I looked forward to using it for my home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, one aggravating problem at first.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. However the only reason it got 4 stars instead of 5 is that it comes in S mode. This means that you can only add apps that are in the Microsoft Store. I use a lot of astronomy and science apps, none of which are in the MS store. I eventually found out a way to turn off the S mode and can know download any app I want.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop to do what i want. Small, mobil for trips and great screen Only complaint is Microsoft makes it hard to covert to Google Chrome as they keep insisting on using Microsoft Edge.

    I would recommend this to a friend
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