Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,327 reviews
Rated 5 out of 5 stars
Surface pro 11
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice surface pro, long battery life and fast, Its my favorite device!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was really excited about the Surface Pro Copilot+ PC (11th Edition) the design is sleek, the performance is great, and the battery life is impressive. However, I bought it for work as a graphic designer, and unfortunately, most Adobe apps aren’t available as full versions on this device due to its Snapdragon processor. This was a dealbreaker for me, as I rely on Adobe’s full suite for my work, so I had to return it.
Hi Rasha, Thanks for letting us know, everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Surface Pro Snapdragon X Plus
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have used multiple Surface Pros (including the RT version) over the years & consider them to be the best Tablet/Laptop format for Windows. The Surface Pro with the Snapdragon chip in no exception. It equals or beats all the former Surface Pros in performance. However, I offer on caution, be expected to run into minor problems with hardware or software. The only problem I have encountered is an Epson printer several years old that can print up to 13" by 19". No software or drivers available at this time for it.
I choose the X Plus with the non OLED display & am not disappointed. Comparing it to my M4 iPad & Galaxy S9+, the display on the X Plus Surface holds it on.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice product, light weight and portable. My only draw-back thus far, is the entire system price (computer + keyboard + pen was quite expensive, for my preference). A better system laptop was less expensive, however the lighter weight and convertible 2-in-1 is what swayed me for this purchase compared to the laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love so far, screen is absolutely gorgeous, speakers sound great and get super loud! Working perfectly as my replacement for a tablet and computer as all in one!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a productivity beast. If you are thinking about getting this for school, go ahead and open your wallet. This has been amazing for my college classes, working quickly and efficiently. I was initially worried about the little storage, but i haven’t run into any issues yet. Using this with the keyboard and stylus makes it perfect for my uses. Instead of getting a macbook + ipad + apple pencil combo, this has literally saved me. Only issue is trying to see the screen in direct sunlight, but that’s easily resolved by putting the brightness up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this Surface Pro! The Sapphire color looks amazing, and the device is very versatile. I upgraded from the previous model, which still works perfectly, and I haven’t experienced any issues with this one. I really appreciate that I can attach a keyboard or use it as a tablet, making it perfect for both work and personal use. I travel with it often, and it performs flawlessly. I even gave one as a gift during Christmas, and the recipient loved it. Highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Exactly what you need for a portable PC. Quick to load, screen looks amazing. It’s a pretty fast computer for the typical day to day use (emails, MS word/excel, internet and network troubleshooting. Face unlock is very convenient but will sometimes glitch and fail to function. Touchscreen is responsive and useful. Does not heat up like my old HP but does get hotter than a MacBook. Charger cable end is a bit wonky. It doesn’t connect as easily as a MacBook connector, wish it was just a USB C charger. Copilot is a helpful feature. It’s a good looking device. Battery life could be better but I do have it configured for performance. Won’t last a whole day.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer. Its compact and significantly better than many other laptops PCs out there in the market. I also bought the keyboard and mouse, and they make a valuable add to the product. So far the computer has been holding up its quality and new windows is simplier and faster to use.
Hi Kemzo, it’s normal for laptops to generate heat during intensive tasks. However, if your device consistently runs hotter than expected, try switching to a more efficient power mode and ensure it has adequate ventilation
Rated 5 out of 5 stars
If it's not in the store, I will not buy it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the product in question is excellent, I am greatly distressed by the many delays in receiving it. I am still furious over the many calls I had to make. I don't know if I can have confidence in Best Buy's ability to deliver a product in a reliable and prompt manner.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. I would not buy this for gaming, no gpu. but for everything else I like the hybrid of laptop/tablet. Good for travel.
If it comes with Xbox Game Pass Ultimate 1 Month Membership, know this is only for New users, which is unusable garbage to me. So, it lost a start for that.