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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,327 reviews
  • Rated 5 out of 5 stars

    BEST 2 IN 1 portable laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be hands down the the best two in one laptop out there the 13 inch old screen is a pleasure to watch the attached tablet the flexibility to remove and not need. It is a game changer. It’s fast enough to take care of your daily needs a little bit more extra work, design presentations documents it does everything. I would always recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice windows tablet, light weight, and highly functional. I have not had any compatibility issues as of yet. The touch screen is the best I have ever experienced, and writing with the pen is so smooth...so satisfying. Like writing on a whiteboard. I use it for personal and work, the ability to write out notes and have them translated to text is pretty genius too. The speed of the processor is so smooth as well. Minimal glitches that resolve quickly by disconnecting from the keyboard and reconnecting (keyboard and pen not included) Cons: Price- cost of device and accessories- but worth it, I got the geek squad protection because I plan to get the most use out of it Outlets-no usb port Charger- very unique DC charger, I am sure it is expensive to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect 2-in1 PC Laptop Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating either getting the iPad Pro 11 or this laptop because I needed a laptop for writing and doing a bit of drawing, but I also needed a tablet to use to sign things, check emails, and going cafe hopping on the weekends. Although I am an Apple person, I have used a lot of PCs before and had been very interested in getting the Microsoft laptops because of the design. And when I saw the Dune color, it made me want it more than the MacBook Airs and iPad Pros. I only got for a month but I'm very happy with my laptop. It's getting used to, but so far I've used it for writing and signing some documents and web surfing and watching YouTube videos. The only downside I have is that it isn't compatible with my new wireless inkjet printer. Hopefully, it will soon. But I don't mind it. Make sure to do some research before purchasing this laptop. That's what I did when I was debating of which 2-in-1 Laptop to get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his gift ,this surface pro works so good and fast for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable windows device. The size and weight seem about perfect. Battery can last quite a while, which is great. All the apps I’ve open and ran have been quite snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, Love it. Screen is amazing, very fast, and great response time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft window 11 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this laptop is awesome you can write on it instead of using the keyboard you might write all sloppy but the curso writes it out for you neatly it has so many other attributes you just got to buy to check it out and had a stand already included can not beat that in convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Powerful speed. I would highly recommend this device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact it is. It’s lightweight and streamline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC for travelers and note takers.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this computer. Fast and portable. Get the upgraded keyboard, though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 - Snapdragon Elite OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet/laptop is amazing and I cannot say enough good about it. Since the Snapdragon Elite chipset is a Windows ARM processor I had an issue with a Windows application I run, but it was quickly fixed with a .NET Framework update. Very portable, face recognition works great and always reliable as most Windows products. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smallest & Best productivity device on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best productivity device built. It's a full blown WindowsOS with touch, pen, laptop capabilities and can be used in many productive situations. Pair this with a USB-C external monitor and you have readily a mobile work station. The battery life on this is amazing now that it uses an ARM processor, and it does not seem to be slow any general productive work context. Word processing, note taking, web browser, coding, image creation all work very well. And apparently there's some cool AI stuff in it, but that wasn't the selling point for me. Great overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice over all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real complaint- get the Microsoft branded keyboard, miuse and pen - arc mouse works great - its worth it - you can find it on sale usually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface Pro is top notch! So versatile can be used as a laptop or tablet. Bought it for my son for college and he says it’s the best. It literally serves every purpose for him. He can take notes with the pen during lecture. It is lightening fast, very light for packing across campus. He loves the touchscreen. The battery is great, very durable despite being light, the color display is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface device so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used surface pro 6 and surface X in the past and this is my third surface device, I must say I was stunned with the overall experince, everything is so fluent and it pairs well with my Samsung fold 6 and samsung S10 ultra tab. It is wortth every penny. I am getting 11 hours of battery life. I highly recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely satisfying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , lighting fast, multiple tasks, definitely worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game/productivity review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for work and light gaming. It blew my expectations out of the water. I figured I could play some easy to run games and stream some other games. It runs video games way better than I expected. And is great for productivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that the picture shows a keyboard, but no keyboard comes with it. You will need to purchase that separately. I ordered this thinking it would be a good replacement for my old Surface Pro 2-in-1 that has a detachable keyboard and stylus. However, I was disappointed to learn that it was necessary to buy an additional key card, stylus, and source dock so that it could use USBs of varying sizes. It’s probably a great machine, but I didn’t need an iPad replacement, so it was returned. I purchased a regular Surface Pro laptop instead and source dock, & it was an excellent choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is light, easy to carry around. The design is user friendly. Battery lasts long time. It’s fast. AI is pretty cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine that solves most of the issues holding back the surface line. The addition of an oled display gives the surface pro one of the best panels in its class, while the new snapdragon cpus mostly close the gap between Windows pc's and their Apple sillicon counterparts. Keep in mind this device needs a separately sold keyboard accessory to function as intended, though there is a range of compatible keyboards depending on one's budget.

    I would recommend this to a friend
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