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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,327 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service to match. Bought on Black Friday. Super busy but customer service kept themselves cool and calm. Surface meets expectations. Runs smoother and faster than previous surface I’ve owned. I was worried slim pen might fall out but it’s magnetized so no issues. Only draw back, sometimes mouse doesn’t connect. I have disconnect keyboard and reattach so can detect. Other than that no problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent battery, but Snapdragon performs poorly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of this Surface Pro is exceptionally good. It makes no noise and it doesn't get hot at all. However, the Snapdragon processor imposes many limitations. For one, it is virtually impossible to make this Surface Pro work with most printers. These same printers work nicely with Windows 11, if run on a desktop or a laptop with a standard processor. But Snapdragon is notorious for not working with most printers & many other peripheral devices. This Surface Pro is great as a tablet for entertainment & a few other things. But it can never replace even the most basic laptop and it's not a tool for work at all.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi RufusFuscus, thank you for your feedback. We’re continuously working to expand support for printers. Currently, over 8,500 modern wireless printers from top vendors are compatible with Snapdragon X Series powered windows PCs To ensure compatibility and for the most up-to-date list of supported printers, please check https://www.qualcomm.com/snapdragon/laptops-and-tablets/printers. snapdragon

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been great. I needed to get something that ran windows for one of my classes but this tablet has proven to be super useful. I’ve taken it with me when traveling because it’s much lighter than a laptop. My husband has used it during officiating a wedding which kept the look sleek and professional. Overall has been a great solution to a couple of issue with additional perks that I didn’t think about prior to purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Microsoft Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for college courses and it is perfect as a tablet and a laptop. It is so light that I don’t even notice it in my backpack while carrying it. I also purchased the flex keyboard and stylus set and would definitely recommend the extra investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 with the Snapdragon X Plus chip, 16GB RAM, and 256GB SSD offers decent performance for general computing tasks without getting too warm. However, the GPU is a known weak point with Snapdragon chips, and while app compatibility can be an issue, I haven't encountered any significant problems. One downside is that x86 emulated apps seem to drain the battery faster, with a noticeable 12% depletion per hour when using LibreOffice and playing music. Ideally, the device should offer around 8 to 10 hours of battery life. At its MSRP, the lack of an included keyboard makes it a bit pricey, but it could be a worthwhile purchase if found on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC but pricy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable PC if you can pay the price. Powerful, fast and super lightweight and portable but it is a hefty pricetag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Surface Pro yet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I love the Surface pro products in general since they first started releasing and have had multiple. This one is my favorite though. The screen and resolution is beautiful. Everything operates quickly for it either from school or work. I would have preferred the Intel CPUs over this one but the Snapdragon X is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Upgrade to my Surface Pro 5 that was freezing up all the time and causing me all sorts of other troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and perfect size. Works well as expected. Compact, light and easy to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for every day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really torn between an iPad and keyboard vs a laptop for school. This fit what i need perfectly as it can be used as a tablet or a laptop. Its great for school, has more functionality in my opinion and runs Windows which I prefer over Apple. I can use it to take notes in class, study, I can take the keyboard off to watch movies or YouTube in my lap as well. The pen works great but i still prefer a mouse over the pen and keyboard trackpad. Overall it is perfect for what I need and looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows tablet at the moment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using the Surface Pro! Performance is great and battery life is amazing. App compatibility could be an issue for some. I recommend checking which apps you might want to use and if these are compatible. The LCD screen also looks better than the OLED display. The display of the OLED variant seems pixelated and not as crisp. Speakers sound amazing as well. It’s comparable to that of an iPad Air 13 inch! I recommend this tablet for those looking for a windows PC in a thin and light package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. This is my second Surface Pro. Fast, portable, and the pen is great. It can work as a tablet and a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Step up from previous model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new surface pro with copilot. I purchased this to be on Windows 11 and to take advantage of Copilot. So far everything is working as expected and this is a great step up from my previous Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Latest - Awesome Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome, Light and fast and easy to handle and use. This is the best for person who needs to work at ease and do lots of technical stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro. Fast and extremely portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you’d want in a Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my old Surface Pro X for this, and it’s a perfect upgrade. I can run a second monitor (28” 3840x2160) at 120hz flawlessly with Zoom and Microsoft Whiteboard. I didn’t need to buy any new accessories because my old Surface Slim Pencil, detachable keyboard, and case all worked perfectly. I really like the AI art capabilities which allow me to describe the picture I want and then choose from among the options it creates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely fast and fits just about anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast, very convenient. Very happy with this purchase. Added keyboard and mouse and works great. Exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years using an Apple iPad, i finally gave the Surface Pro a shot! It has far exceeded my expectations. No lag, easy setup, works seamlessly, and boots up quickly. Getting rid of my iPad, the Surface Pro is far more efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Surface tablet to date and worth the buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Surface tablet to date. It's fast, doesn't get hot like the Intel Chips, touch screen is smooth, OLED is fantastic, long battery life, and Prism emulation works on majority of the X86 apps I have thrown at. I gave it four stars because they killed Android emulation on these new ARM chips so you won't be able to run WSA especially Bluestacks etc... So if you are going to buy this for the Android apps, wait till they fix it. This is the only reason why I returned it, but everything else is perfect.

    I would recommend this to a friend
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