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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,327 reviews
  • Rated 5 out of 5 stars

    Amazing battery.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life and really fast and responsive. Love the keyboard and detachable feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy at best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface pro + co pilot Works very well , was worth it, the price was also good and the in store service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I was looking for something lightweight, compact and fast. This is perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. The 2 in 1 surface pro is definitely a keeper and even better with the upgrades. I didnt get the actual keyboard but found one suitable for usage as well as pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it’s so lightweight and portable. It’s great if you have a lap desk or a flat surface but not great for using just on your lap like a standard laptop. Speed is fantastic and I love the use of the pen on the screen. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the associate who assisted us was fantastic. He showed us multiple computers, listened to what we were looking for, and suggested this device and brand. He was exactly right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great easy tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this touch and go surface use it for tons of basic things but runs very well and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what I need. The salesman was very helpful and knew what he was talking about and took time to be patient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cutting Edge. Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very Well. I love the material and shape. Works great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for multi use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, not too much fluff. Use for both games and couch surfing. Not Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a much better improvement to past surface pro models. Better battery life, fluidity, storage, and compatible with Bluetooth type covers. That being said, I was slightly disappointed in the lack of USB A ports as USB c is what is now in place as apparently more manufacturers are implementing USB c now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE for the Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little Tablet. Our offices use about 15 of these bad boys and it really lets us be mobile in the office. Other PC companies need to follow their example./

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best laptop I’ve ever owned!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve ever owned, bar none. It is smooth, fast, portable, and you can do anything on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows surface pro for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY SURFACE PRO!!!! I take it everywhere with me. It’s so light weight, I can work with it like a tablet yet it’s my computer. It has helped me run my business from literally anywhere. I am officially a trader from apple to windows. Sorry not sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro laptop is fantastic. The flex keyboard made for the 11th edition Surface Pro is excellent. The feature is that it has to charge itself and the pen simultaneously, which is very convenient, especially for a college student who needs a device working most of the day. Not to mention the great battery life and it only takes an hour and half to charge from 10 percent to 100.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like it but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems that you have to buy everything piece by piece pencil and KEYBOARD sold separatly. It also crashes a lot recommend not as main computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..small (not too small) and powerful. Easy to transport and work on the road. I recommend this to anyone looking for a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was decent overall. It performed adequately for basic tasks like browsing, streaming, and word processing. The battery life was satisfactory, lasting a good portion of the day with moderate use. However, it struggled with more demanding applications and multitasking. The build quality was average, and the display was clear but not exceptional. Overall, it's a suitable choice for everyday use but not ideal for intensive workloads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 ed. Snapdragon X Elite-16GB-512 SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Snapdragon X Elite has excellent visuals, is fast, and has great battery life. Contrary to Microsoft listing older pens not working with this Surface Pro, my pen from the Surface Pro 5 days works. My older all-in-one printer works as a plug-in; the scanner part doesn't. Aside from some compatibility issues, it's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We are now a Three Surface Pro Family!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I’ve wanted one since I had an earlier version as a work machine. Since then, I’ve purchased Surface Pros for my wife, daughter, and now me. Only quibble I have is that the keyboard is NOT backlit as the website may lead you to believe. So happy to finally have my own Surface Pro!

    I would recommend this to a friend
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