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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1273 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,273 reviews
  • Rated 5 out of 5 stars

    Great laptop alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sturdy, portable, and stable. Excellent alternative to a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer/Tablet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Surface Pro 11 for a few weeks now, and it's been a game-changer! It's super lightweight and easy to carry around, so I can take it anywhere. The battery life is impressive too—I can go all day without needing to charge. Plus, the new keyboard cover is a big improvement over previous models. Very durable as well considering I had a weird week where I somehow unintentionally dropped it, although it looked like i threw it. This happened 3 times. No damage or noticeable issues. Overall, it's a fantastic device that makes working and playing on the go a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing new Chip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning Display: 13” OLED screen for vibrant visuals and sharp details. Powerful Processor: Equipped with Snapdragon X Elite for smooth and efficient performance. Generous Memory: 16GB of RAM for seamless multitasking and fast operation. Ample Storage: 512GB SSD provides plenty of space for files, apps, and media. Sleek Design: Modern and stylish Sapphire color adds a touch of elegance. Device Only: Comes as a standalone unit without accessories or peripherals. Advanced Edition: Part of the 11th Edition, offering cutting-edge technology. Portable and Versatile: Ideal for professionals and students needing a powerful yet portable PC. Enhanced Productivity: Ideal for demanding tasks like graphic design, video editing, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new surface for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my microsoft surface. This one was a replacement for my older surface that I used for work for almost a decade. I love the ease of its use. the versatility of going from a computer to a tablet and the battery life is so great. I don't think I'll ever not get a surface. It's my favorite and I love the color of "Dune" it's almost like a rose gold, so cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro's final form

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, connectivity, display, speed, everything is excellent with this tablet. This is how everyone wanted a surface pro to be. It truly feels like a windows tablet without compromise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, but not what I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice device. No issues with printer\scanner as people like to point to with ARM devices. Extremely fast and excellent battery life. I did return it, though. It was not quite the form factor I was looking for. I did purchase the new Surface Pro 12" and it is perfect for my use case. If you are looking to replace a laptop, but also want tablet functionality, this is an excellent device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ARM not ready for prime time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third Surface Pro (I had a 6 and an 8). While the display is gorgeous, this has enough issues with compatibility that it should not have been released. It's been out long enough now that these should have been resolved. The biggest issue is that there are no drivers for many standard printers. When I finally got my printer to work at all, it took about 90 seconds to spit out a page. With my SP8 (intel processor) it's about 10 seconds. I have an HP OfficeJet 9010, so this is not some obscure hardware. I have looked online, and several people have complained that it is not compatible with most common printers. Evidently there are problems with other peripherals, but I did not experience these. I did find some of my software is not compatible with ARM (including a driver updater). I exchanged the first SP11 I bought because it started to have a null pointer error on a bunch of operations. I tried to do a factory reset, and it went into an infinite loop without halts. I got a second one, and that is when I found the printer problem. I decided to return that one, and tried a factory reset on that one, which also could not complete. I am not a gamer, and don't need most of the features where the ARM architecture shines. Also, I am not a fan of AI assistants, as the generate a lot plausible junk, so any advantage you might get with ARM for copilot is irrelevant for me. So - not a fan, here. But if you are ok with the limitations of ARM architecture this Surface Pro would be a good candidate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful, but slightly glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro is slick, powerful, and fast. I use it with a third party blue tooth keyboard, and two screen extenders. I'm not a gamer or a graphic artist, so I only need it for reading, research and writing. It meets all my needs. The only reason I give it 4 stars is that it's slightly glitchy at times. One never knows what is at fault in these things, but I've been having a tough time when writing comments in Word when I write in Portuguese (which I do often) because the accents don't work properly. Again, I don't know if it's the keyboard, Word or the Surface Pro, but they all work fine together in regular text. Also, my WhatsApp app sometimes has to be logged off of my name and reconnected because it stops syncing. Again, I don't know where the problem lies, but I didn't have these kinds of issues with my old Surface Laptop. Still, I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and responsive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. I needed something light and portable that I could write notes on during conversation. The pen and keyboard were kind of expensive to add, but well worth it for me. I used to use my laptop, but I did not like how the keys were on the back while I held it. With the removable keyboard with the Surface Pro, it can be turned around so the keys aren't against your hand. It makes it much easier to hold onto while using. Processing speeds are fast enough while switching between programs, or converting files. The camera works well for Zoom or GM meetings, and the speakers are loud enough. Overall, it meets my expectations for what I needed it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 16 inch macbook pro max, but use this device for work and school on the go. It’s a great device! Highly recommend to anyone looking for a laptop/tablet that is lightweight and easy to carry with you, while still powerful enough to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is decent because it runs well, has a sleek design, goes everywhere my granddaughter needs to go, and is very user friendly! Our only complaint was having to buy a separate keyboard, but she adjusted to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop power in an efficient tablet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 has been awesome! I bought it to replace my bulky rugged work laptop and it has handled everything I’ve thrown at it with no issues. I was worried about the ARM architecture but this has not been an issue at all and the battery lasts all day and then some! Very pleased with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful laptop with elegant design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just the sweet spot for a handheld full fledged windows laptop. It’s lightweight and extremely powerful with elegant design. I also purchased the Microsoft keyboard without which it might not work to its best potential. My only complaint is that this keyboard which in my opinion is not optional is an expensive accessory. The copilot integration is really good although not stellar. It works only when used in combination of Microsoft office suite of products and for now is mostly all text based.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PRO yet!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! I have a pro 7. And let me tell you. This screen is amazing. The battery life is forever. The speed on the processor rocks. Love this puter. Go surface PRO.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No regrets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Great display really good performance and quality surface build. Can highly recommend especially on sale. Only downside is the keyboard and pen costs. Can highly recommend a surface pro this year for the first time in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life and performance. Be aware of potential incompatibilities of certain apps with the snapdragon processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I bought was not sure if it was powerful enough for picture and video editing and stuff like that. It probaly has same hardware of my phone looked for reviews online after thinking about it bought it not gonna lie I was impressed of the perfomance and battery life and display is great even for lite gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro mac microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing. The quality is very good and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Elite Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet in all ways so far, so my sentences here could go on with permutations of punctuation creating run on sentences. I'll try to keep it simple. The performance is incredibly quick with what I have thrown it at so far. The responsiveness of software, the way that it turns on are all incredibly quick and feel instant and modern. I love the premium feeling of the tablet itself; it feels substantial, it feels durable, it feels made with high quality materials. The screen is superb. The sound quality is sort of unbelievable, because it has a fantastic resonance and quality. I love the lightweight yet substantial feel to it. I love the keyboard attachment that is incredibly lightweight and practical, yet feels premium somehow. Very happy with this purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Surface Pro to Date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new surface is the best of them all. This new surface while based on the current ARM architecture as of now has good compatibility with most programs users will need in today’s market. Of course it’s advisable to check all software you currently use with a web search or through the software developers website to ensure you will be able to use it with the new windows on ARM system. Hardware wise this computer has become my most used device. I love the flexibility that it offers and there’s nothing like a full OS compared to an app based OS. The battery life on the X Plus is incredible, especially for a device this slim. I find myself doing a lot of work on it, consuming media and it still keeps going. If you can afford it, I highly recommend the Microsoft Flex Keyboard. This offers the ultimate flexibility when using the pen and keyboard together and also in how you can place the computer in tight spaces. Makes it feel like a desktop. If your interested is also recommend watching a bunch of YouTube videos to see how others are using this device. Highly recommend

    I would recommend this to a friend