Customers praise the Surface Pro for its lightweight design, long battery life, fast performance, and high-quality screen. They appreciate how portable and easy to use it is, making it ideal for students, professionals, and anyone who needs a powerful device on the go. The tablet's impressive battery life allows for all-day use without needing to recharge, and its fast speed ensures smooth multitasking and quick app loading. Additionally, the Surface Pro's stunning screen provides excellent clarity and responsiveness, enhancing the overall user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 124 reviews
Pros mentioned:
Fast
Rated 5 out of 5 stars
Fastest and most usable surface yet
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This version of the surface is by far my favorite out of the many I've owned. I've had just about every generation since 2 and the copilot+pc version using the snapdragon processor is lightning fast. I issue this to all my field employees and will be purchasing many more in the coming months.
I would recommend this to a friend
Pros mentioned:
Battery life, Lightweight
Rated 5 out of 5 stars
Awesome portable 2 and 1 device
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent very portable long battery life. Great for school and work
I would recommend this to a friend
Rated 5 out of 5 stars
Better than I expected
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is faster than I thought it would be and has a screw that blows my mind. This is the most productive computer I’ve ever used
I would recommend this to a friend
Pros mentioned:
Fast
Rated 3 out of 5 stars
Its okay
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its fast and it works pretty well but its completely locked me out of the system and it will mot let me log back into it. Adding files should be easy but it also decides when it wants to work on wifi. I bought it for working on blueprints and was told it was a good tablet honestly its been one thing after another. I wouldnt get one for feild work. If youre lookimg for an around the house or office tablet its decent but for 1200 i expected more.
No, I would not recommend this to a friend
Pros mentioned:
Lightweight
Rated 5 out of 5 stars
Love my Surface Pro
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was given one of these to use for work and decided I liked it so much, I should buy one for my own personal use. So light and easy to use. Fits right in my purse.
I would recommend this to a friend
Rated 5 out of 5 stars
IN LOVE <3
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was in need of a walkable tablets i have an Ipad but it’s not something I wanted to use when I am out in the field (working) so this surface pro is amazing!! it is just like having a pc ! but in your hands!! i love you!! and i’m glad I made this purchase ! (treated myself for the hand work i’ve been doing). also, i purchase the case from amazon.
I would recommend this to a friend
Rated 5 out of 5 stars
Tablet
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent tablet the service was very great is very pleased with my product
I would recommend this to a friend
Cons mentioned:
App extensibility
Rated 4 out of 5 stars
Overall review
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. Works very well, is fast enough, quality is good. Some functions for office apps are a bit confusing.
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft Surface Pr(oh yeah)!!!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted a windows tablet. Winner winner chicken dinner.
Batt life: 8/10
Durability: get a case/10
Display: 10/10
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced my MacBook with this and i love it. I didnt want to spend a tone needed somehting for school and this is amazing its perfect can still acess apple muisic, got a not taking board etc. also got the cheaper key board and it works great best purchase!
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product! Worked well, easy to setup, smooth purchasing experience
I would recommend this to a friend
Cons mentioned:
Bad customer service
Rated 1 out of 5 stars
Poor product knowledge, calls divert to India
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer works great but they don't sell a model that comes with LtE. If you call Best Buy customer service which is based in India they will tell you it has LTE. I've spent about 20 hours calling Best Buy then calling Verizon then calling Microsoft. Best Buy India keeps saying it has 5g lte internally. But Microsoft said they haven't made a surface 11 with lte yet. Best Buy has the worst customer service, they don't know the answers and you are dealing with people that are on the other side of the globe. There's not way to connect to an associate on the floor in a store, all calls go to India and they cannot properly answer your needs. I tried calling corporate in Mn and all those calls are diverted to India. I will never make another purchase at Best Buy ever again because the customer service is horrible. I will
Make sure everyone I know is aware of how hard it is to do business with Best Buy, I'm also going to write reviews and spread the word online. I hope that Best Buy is replaced with a better store that serves its customers needs
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Amazing
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im loving this surface pro i have never owned one. Bought it for school and its working amazing
I would recommend this to a friend
Rated 5 out of 5 stars
Surface Pro11
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Small and compact but powerful! Capable of multi tasking!
I would recommend this to a friend
Rated 3 out of 5 stars
Great Tablet PC hardware!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This slate tablet has great hardware, however for me the software is not compatible with my work VPN. Once ARM64 supports improves I would buy again.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Screen
Cons mentioned:
App extensibility
Rated 4 out of 5 stars
Nice Tablet
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tablet itself is nice, works well, connects nicely to peripherals and has just enough compute power for its purpose. Battery life is amazing! The screen and sound are impressive. Not the tablets fault but - I am also an Apple person and prefer a little more connectivity there. In addition - there are just some key apps that cannot be installed so prefer if it were more extensible from an app perspective
I would recommend this to a friend
Pros mentioned:
Battery life, Lightweight
Rated 5 out of 5 stars
Best Computer/Tablet
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using the Surface Pro 11 for a few weeks now, and it's been a game-changer! It's super lightweight and easy to carry around, so I can take it anywhere. The battery life is impressive too—I can go all day without needing to charge. Plus, the new keyboard cover is a big improvement over previous models. Very durable as well considering I had a weird week where I somehow unintentionally dropped it, although it looked like i threw it. This happened 3 times. No damage or noticeable issues. Overall, it's a fantastic device that makes working and playing on the go a breeze.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Review of Microsoft surface pro
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Microsoft Surface Pro Copilot+ PC (11th Edition) is a fantastic device. The Snapdragon X Plus processor and 16GB of memory ensure smooth performance, even with demanding tasks. The 13” display is vibrant and sharp, and the platinum finish gives it a sleek, professional look. It's lightweight and portable, with a detachable keyboard and kickstand for versatility. The battery life is impressive, lasting all day, and the fast-charging feature is a bonus. The Windows 11 OS runs flawlessly, and the touch screen and stylus are perfect for productivity and creativity. With a 256GB SSD, there's plenty of storage for all your needs. Overall, this device excels in performance, design, portability, and battery life. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Battery life, Screen
Rated 5 out of 5 stars
The Surface pro I've been waiting for.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic device.. Coming from an earlier surface device, battery life is like night and day. This is the surface they should've come out with long ago. I went with the base model (Snapdragon X Plus) instead of the Elite as i don't game and OLED will do very little for me. I can say the Screen looks great, no dead pixels, very bright on default setting and overall very responsive. I did do my own upgrade from the base 256GB SSD to a 1TB model and it works great.. only cost me 95.00 dollars. As far as software, everything I've installed works just fine. Looks like the emulation they use is working well. Software shows no lag or discernible slowness. For the base price of 999.00 and the 95.00 dollar investment for the 1TB drive, this thing is a bargain.
I would recommend this to a friend
Pros mentioned:
Screen
Rated 4 out of 5 stars
Worth it!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice windows tablet, light weight, and highly functional. I have not had any compatibility issues as of yet. The touch screen is the best I have ever experienced, and writing with the pen is so smooth...so satisfying. Like writing on a whiteboard. I use it for personal and work, the ability to write out notes and have them translated to text is pretty genius too. The speed of the processor is so smooth as well. Minimal glitches that resolve quickly by disconnecting from the keyboard and reconnecting (keyboard and pen not included)
Cons:
Price- cost of device and accessories- but worth it, I got the geek squad protection because I plan to get the most use out of it
Outlets-no usb port
Charger- very unique DC charger, I am sure it is expensive to replace.