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Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,330 reviews
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Excellent 2-in-1 device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - good performance - good battery life (~10 hours normal usage for me) - great screen quality - surprisingly good speakers - comparability with the apps I need has been excellent, and the emulation for non-arm native apps has been mostly reliable with some niche exceptions (like proprietary printer software for university printers doesn’t work). Overall I wouldn’t worry about compatibility that much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Pro 11th Edition, equipped with a 13-inch OLED display, Snapdragon X Elite processor, 16GB of memory, and a 512GB SSD, represents a significant advancement in Microsoft’s 2-in-1 lineup. Design and Display The device maintains the sleek and versatile design characteristic of the Surface Pro series, featuring a robust build and the signature kickstand that facilitates seamless transitions between tablet and laptop modes. The 13-inch OLED touchscreen offers vibrant colors and deep blacks, enhancing visual experiences for both productivity and media consumption.  Performance Powered by the Snapdragon X Elite processor, the Surface Pro delivers impressive performance for everyday tasks, including web browsing, document editing, and multimedia playback. The integration of AI-accelerated Copilot+ features further enhances productivity by providing intelligent assistance across various applications.  Battery Life One of the standout features is its exceptional battery life. Users have reported extended usage times, making it a reliable companion for on-the-go professionals and students.  Software Compatibility While the device excels in many areas, it’s important to note that some users have encountered software compatibility issues, particularly with applications not optimized for the ARM architecture. This may affect the performance of certain legacy programs.  Accessories and Pricing The Surface Pro 11th Edition is sold as a standalone device, with accessories like the Flex Keyboard and Surface Pen available separately. Some users have expressed concerns regarding the additional cost of these essential peripherals, which can significantly increase the overall investment.  Conclusion In summary, the Microsoft Surface Pro 11th Edition offers a compelling blend of performance, portability, and premium display quality. However, potential buyers should consider software compatibility needs and the additional cost of accessories when making a purchasing decision.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Simply the best device I've ever owned.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to try out the Microsoft Surface Pro - Copilot+ PC, and I must say, it has been an impressive experience. The 13” OLED display offers vibrant colors and sharp resolutions, making it perfect for both work and entertainment. Whether I’m editing photos or binge-watching my favorite shows, the visual clarity really stands out. Powered by the Snapdragon X Elite 12 Core processor, this device handles multitasking with ease. I can run multiple applications simultaneously without any noticeable lag, which is a significant advantage for anyone needing to juggle different projects. The 16GB of memory complements the processing power well, ensuring smooth performance across the board. The 1TB SSD provides ample storage for all my files, applications, and media, allowing me to keep everything organized without worrying about space limitations. Boot times are incredibly fast, and file transfers are seamless—definitely a plus in today's fast-paced environment. The design of the Surface Pro also deserves a mention. It's sleek and lightweight, making it easy to carry around. The Platinum finish adds a touch of sophistication, and the build quality feels sturdy and reliable. Overall, the Microsoft Surface Pro - Copilot+ PC is an excellent device for anyone looking for a powerful yet portable computing solution. It excels in performance, display quality, and design, making it a worthy investment for both professionals and casual users. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The surface pro is light and very fast. It integrates well with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I’ve replaced my macbook (only for media and business purposes) with surface and satisfied. Quality screen and long life battery. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s a pc that’s also a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it agreeable. One irk is that the pen tip started to flake and degrade pretty fast, but I’ve had it for a few months and hasn’t got worse. It may be due to me pressing the pen pretty hard on the screen in the beginning as I got used to writing on it. Also the pen programming for the buttons isn’t very versatile, but I don’t need it. The laptop itself I am happy with. There are glitches sometimes where it won’t read either touch or the keyboard. When it doesn’t read the touch I restart it and it’s fine and with the keyboard I just have to disconnect it and reconnect. Nothing terrible, but a little hassle

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable and Versatile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tablet PC! Portable and versatile. Im able to alter blueprints, pictures and excel spreadsheets with or without the keyboard, but adding the keyboard and surface pen definitly makes things easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro (11th Edition)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased a computer in over 10 years. As I shopped around, the Microsoft Surface Pro caught my eye. I am very pleased with my purchase as the Microsoft Surface Pro offers so much flexibility, it's very fast, powerful, and lightweight! EXACTLY what I needed and has met my every expectation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best of PC and Tablet Together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, works just like a PC in tablet form. Perfect for business mobility. I was on the fence before purchase but extremely satisfied I decided to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Met all my basic needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally came in to Best Buy to purchase a tablet. I basically just needed an upgrade, and was going to use it for reading. While there, the Association asked if I had seen this particular type of tablet, and I liked that I could literally use this as a tiny PC for other tasks I needed to do. I took a chance and purchased this tablet, chose my keyboard and there were 3 options. This tablet fit all of my needs. I even purchased a wireless mouse, and it easily connected, and made using this in a PC fashion even easier! It was an easy set up, I can literally take it anywhere that has WiFi. And the tablet can be easy separated from the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Absolutely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every singe day, i always take is everywhere with me. Absolutely if you can afford this get it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely Loving My Surface Pro! Sexy Sleek Swift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Surface Pro, and I’m genuinely thrilled with it. The first thing that stands out is the gorgeous 13 inches OLED screen, the colors are so vivid, and everything just looks amazing. Watching videos and even just browsing the web feels like a treat. The design is super sleek, and the Sapphire color gives it a really premium look. I always wanted a slim and sexy laptop and this one checked all the boxes Performance-wise, it’s been a breeze to use. I can jump between apps without any hiccups, and it’s handled everything I throw at it, from work tasks to streaming movies. Plus, it’s lightweight, so I can take it anywhere without feeling weighed down. The battery life has also been pretty solid. I can get through most of the day without needing to charge, which is perfect for when I’m out and about. Overall, I couldn’t be happier with this purchase – it feels like a perfect blend of style and performance. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Microsoft surface computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast speed, long battery, multitasks very well. Former Mac user, and this computer is far more impressive and user friendly. I purchased the keyboard with it and together it functions perfectly as a laptop or use it alone in a tablet form.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect in use this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect and running very fast, very light weights and convenient for traveling or anywhere in used… battery last long time for your use often everyday in the office, personal use… I love this one is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this device. I have bought many cheap laptops over the years that have been incredible slow and become unusable. I finally decided to splurge on the microsoft pro and i love everything about it. Its thin and lightweight. The speed is great. The speakers sound good. I really wish it came with a keyboard. Unfortunately both the device and keyboard are very expensive. But i have no doubt this is going to last way longer than my other computers in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft surface pro so much so easy to use with keyboard with or without it, there is nothing negative to say about this color and everything is so perfect. It's so worth it for any age.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for day-to-day activities, weather you are researching the internet for information, dealing with emails, writing papers or watching movies. Easy to pack up and go with you. I recommend this tablet for most people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pr(oh yeah)!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a windows tablet. Winner winner chicken dinner. Batt life: 8/10 Durability: get a case/10 Display: 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in an excellent condition, it’s working above and beyond my needs! Totally recommend this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Computer/tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast computer and easy to use, has a good display and I really like the fact that it can be a tablet

    I would recommend this to a friend
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