Customer Ratings & Reviews

Pretty good 2 in 1 laptop. It allows me to write my notes while having the accessories of a laptop. It has a really cool feature of having multiple desktops so I have all my classes separated. Only downside is that it got damaged after a week which Best Buy worked with me to replace and it glitches sometimes. Overall a great product though.

Im loving this surface pro i have never owned one. Bought it for school and its working amazing

The best surface that I could get, slim and lightweight

excellent equipment very good price. excellent customer service. very happy and according to making this purchase 100% good experience. They helped me choose the best product that fit my expectations .

Great Solid build quality Barely drains battery while asleep Silent during normal usage Fast Can still run legacy programs Good speakers SSD easily upgradable Repairability greatly improved Slightly rounded edges more comfortable Sturdy kickstand stays where it is placed Includes Wi-Fi 7 Two USB-C ports No So Great Several AI features advertised require a subscription Windows sending data to Microsoft by default Increased bloatware built into Windows Windows increasing advertising App store still limited Apps have limited touch optimization Limited usability without keyboard cover At first glance looks identical to is predecessor. The only outward difference is the edges have a slight curve compared to previous models. This makes it feel more comfortable in the hand. It has some weight to it but feels solid and well-built with no hint of flex. The SSD is upgradable via a cover held on magnetically and according to iFixit, repairability has been greatly improved. The original magnetic charger is still featured and still a bit finicky to connect with weak magnets. USB charging is also supported. Setup 6/10 Each time Microsoft makes an improvement to Windows they seem to add a change that takes a step backwards. Setup is the familiar Windows setup but now it is even harder to set up with a local account, OneDrive is automatically enabled, and the base Office Suite is installed by default. Also, during setup Windows Updates are required to be installed before you can even start using the device. Taking a sleek new Surface out of the box only to be stuck waiting 30 minutes for Windows Updates is a bit of a letdown. Once you are in you are greeted with preinstalled third-party apps you did not choose. It would be better if the system just did something like open the Windows Store on first login so people could see and choose what they wanted to install instead. Maybe even have a welcome page on the store that displayed options for essential apps to help without installing first. General Hardware 8/10 As a 2-in-1, the Surface hardware is very nice and does a good job of being a good laptop and tablet but not outstanding for either. As a laptop the kickstand is too sharp for extended use on your lap as it digs into your legs. As a tablet it feels more comfortable to use the kickstand and watch videos versus holding in portrait mode as a reading device. Desktop or docked is best as it feels as good as seamless as desktop computer. Speakers 9/10 It’s surprising how capable the speakers are with everything crammed it this chassis. Coming from an older Surface, the speakers in the Surface Pro 11 are not only much louder but far more capable with more range. They are still limited in bass but still do surprisingly well for the size. Of course, music would sound better on discrete speakers or headphones the built in ones are nice for casual movie or music sessions. Voices are produced with good depth making them easier to understand than tablets years ago where voices were thin and hollow. Cameras 6/10 Camera quality in tablets has improved greatly in the past few years. Since Qualcomm processors were originally built for mobile, they have dedicated camera processing, and it shows. The quality is very good with minimal noise and decent dynamic range. No surprise it doesn’t compete with high end dedicated cameras but it a marked improvement from older webcams and nearly as good as modern smartphones. Using the AI features for automatic tracking or background blur is similar to previous webcams but without any lag. Battery Life 9/10 This is where having the Qualcomm processor really shows. Previous generations of Surface had decent battery life when doing basic work but still didn’t last long. Once you start to push them the fans would ramp up, the tablet would start to heat up, and the battery would drop fast. While the Surface Pro 11 won’t win any awards for the longest battery life, it is still vastly improved and removes a lot of anxiety of running out of battery. Of course, what you have installed and running in the background makes a difference but overall, it has been easy to get a full day of casual usage out of the battery. Furthermore, performance doesn’t feel any difference regardless of whether it is plugged in or not. The larger difference is noticed based on the performance profile you choose. While you can still definitely burn through the battery quickly leaving open heavy apps running the background, battery life is significantly better. Where this shows through the most is in standby time. Previously Windows devices, including an older Surface Pro, would lose half their battery or more overnight on standby if not turned off, the Surface Pro 11 can just go to sleep and when you wake it up the next morning you might have lost 1 or 2% battery. With the Surface Pro 11 you can just put it to sleep, and odds are when you come back in a few hours or a day or even two you will still a good amount of battery life waiting to be used. No more opening your bag to a hot laptop and a dead battery. Legacy X86 apps that run in the background will eat through your battery faster but still better than in the past. Hopefully further optimization for non-native apps will improve this in the future. Adjusting to battery life takes some time as normally seeing 34% battery life on an old Windows device would have you looking for your charger. On this Surface you can check back after 20 minutes of use and only dropped from 34% to 32%. There have been times where this Surface has gone over 2 days without needing a charge with sporadic use. Performance 9/10 While running a full operating system it mostly runs as snappy as a tablet with a lightweight mobile OS. Native apps feel fluid with no perceived loss in performance. On some legacy X86 apps you can occasionally feel more of the translation happening, but it mostly seems to occur on install or launch where times are slightly longer. Once things are up and running for the translation process for non Arm apps feels transparent and doesn’t present a problem unlike the old Windows RT days. In fact, even installing legacy keyboard and mouse drivers went off without a hitch. A bonus is that even though it has fans, they have been inaudible if they have even been on. Also, the case has only felt barely warm to the touch. So far, the only issue encountered was Apple Music. The Windows Store won’t install because it says it is not compatible with the processor which is strange that the only error has occurred with a modern app and not a legacy one. For a first generation of a new series of Arm processors for Windows the transition feels far smoother like they got it right this time. It doesn’t feel like a compromise this time but an upgrade. Software usage 5/10 As a fan of Windows, it is hard to see Microsoft seem like they are going to hit a home run and then miss. The core of Windows is still the same old Windows, but Microsoft really needs to decide how committed they are to convertibles from a software perspective. This, more than anything else, brings down the Surface and other Windows convertibles. While adding new features to Windows, the touch experience on Windows still feels stagnant and a missed opportunity. They made small changes to increase the size of some touch targets, but it would be nice to see them bring some of the touch features of Windows 8 to Windows 11 in a thoughtful manner. An example would be offering swipe gestures in tablet mode. Another example is “New’ Outlook. By default, when opening Outlook when using it as a tablet, buttons are small and crowed and controls are nested in a way that works best with a mouse. There are no gestures to browse emails and each line is small. Deleting or archiving an email takes multiple presses. Another example is sometimes the onscreen keyboard. Sometimes it would not launch, launch completely white until restart, or close in the middle of typing. Microsoft also needs to tone down their advertising, specifically within the OS. By default, Windows now shows you ads for Office and OneDrive on setup, then third-party ads in the start menu, then pushing more ads within the sidebar. This is all by default. It would be better if Microsoft would just send an email showing what was offered or put a page in app store. It feels like Windows is becoming more of an advertising platform than an OS. At the very least these should be opt in features, not opt out. AI Features 6/10 Right now, the AI features feel incomplete. Understanding the differences is confusing. The AI camera effects are nice but with many returning to the office, video meetings have reduced the need. Live translation but I don’t know anyone to try live translation on and unfortunately don’t have access to the summary tools. The main AI tools that have are useful are for editing photos. With Windows Photos you can retouch photos, remove and replace backgrounds, smart erase. With Paint you can sketch a basic design and use Cocreator to help you enhance your design. Cocreator and Image Creator are still in the early stages, so results are inconsistent. There are other AI tools that Microsoft shows you can use to summarize documents and write things for you, but they don’t explain well those are in a different product called Copilot Pro that is an additional subscription beyond Office 365. With the integrated NPU it would have been nice if Microsoft included those without a subscription. Final Thoughts The Surface Pro 11 on the hardware side is a solid device. Microsoft needs to work on having a clear and concise path for where they are taking Windows with regards to advertising as well as tablet controls. Hopefully some of the subscription features will trickle down to be included with Windows as they seem compelling. That said, if you are looking for a quality Windows 2-in-1 device the Surface Pro 11 is a solid option, and the Arm chip is a gamechanger.

I loved it! Nice color. There's a lot to explore with this 2-in-1 laptop.

I think for the price, it should include a keyboard, and pencil. The charging cable is a bit of a pain, it doesn’t stay in the charing hole when moving the device.

Excellent tablet the service was very great is very pleased with my product

Feels like a Mac in design, but I really didn't like having the kickstand. Awkward for use in lap, takes up more space on the desk. Annoying to have to fold out every time

The Surface Pro 13 OLED 2-in-1 is a best of both worlds beast. Deftly switching from tablet to laptop with an optional keyboard and powered by a 12-core Snapdragon processor mated with a 512GB SSD, 16GB RAM, and a new OLED screen, the tablet feels like a strong laptop in both performance and features. Design/Body: The 13-inch tablet isn’t as large and bulky as it sounds. Much like early smartphones, I’ve come to realize that 13-inch tablets aren’t as huge as I originally thought they were. At first glance the Surface Pro doesn’t look much larger than my 11-inch tablet. It’s only when placed side by side does the slightly larger size of the Surface Pro become evident. The Surface has some weight to it but isn’t uncomfortably heavy. I find it easy to use and handle. The body is crafted from aluminum with a kickstand that allows the Surface Pro to be used upright in landscape mode with a keyboard. The kickstand folds flat against the back of tablet when not in use. I don’t find the aluminum body slippery or fragile feeling. The Surface has two USB-C ports on the left side, two ports on the bottom that integrate with the Surface Pro Keyboard, and three buttons on the top for power and volume controls. All ports and buttons are described with the Surface in the landscape position using the kickstand. Screen: The 13-inch OLED screen looks fantastic. I admittedly wasn’t quite as blown away as I’d hoped but it still looks good. It’s just not the quantum leap I thought it would be over previous Surface tablets. It has the deeper blacks and more richly saturated colors common with OLED. Text and graphics are also clean and razor sharp thanks to the 2880X1920 resolution. The screen has good brightness and fast response. Performance: The 12-core Snapdragon X Elite processor does not feel like an ARM processor. It feels more on par with a full-fledged X64 laptop. This is good because the Surface Pro is essentially a Windows 11 laptop in a tablet body. Despite the demands of running Windows 11, there is no noticeable lag. Windows open quickly and fluidly. Apps launch swiftly and run with no latency or hiccups. The NPU works splendidly and provides the processing punch required to make Copilot and other AI features actually useful rather than merely window decorations. The Surface isn’t the best equipped for PC gaming, but can handle most other tasks efficiently. The only downside are compatibility issues with some software due to the ARM processor. For example, I cannot install the exact same antivirus as my Windows laptops. I get booted to the Microsoft store for a less capable app version of the program. But as far as productivity apps, media editors, and content creation, the Surface Pro handles it all with ease. It doesn’t run hot in most instances and I haven’t encountered a freeze or blue screen yet. The two cameras and speakers are both decent quality. The QHD front facing camera has face tracking and is utilized for Windows Hello facial recognition. The camera takes good quality photos and video and works great for video conferencing. The 10mp rear camera performs well also. Neither camera can best high-end smartphone cameras but both are more than sufficient for a tablet or even a laptop. They’re also better than the cameras on my other tablets. Same with the speakers. They sound loud, clear, and better than anticipated for a tablet. Music sounds rich and is actually enjoyable. The speakers easily outperform my other tablets and even the quite capable laptop I’m currently typing on now. Battery life is fantastic. I only have to charge every couple days with moderate usage. Extras: Windows 11 recently introduced several AI powered new features. The most anticipated being Copilot. Co-pilot is an AI chatbot that provides a wealth of useful information at your fingertips. It can be helpful for research or automating certain creative processes. It can also utilize plug-ins for recipes, shopping, travel, home and more. Another interesting Windows AI feature is the DALL-E powered co-designer. Integrated with later versions of Paint, it allows you to create dazzling works of art using descriptive phrases and rough sketches. For example, I described an anime turtle on the beach, used some brush strokes to indicate the sand, water, sun and clouds and co-creator did the rest. I included the before and after photos with this review. The more descriptive the phrase, the more accurate the AI rendering. Features in Copilot also provide AI enabled searches and information requests, real-time translation with live captions, creative studio filters and effects for the camera and more. The camera filters were somewhat disappointing. There are only three filters and they only work in the video mode, not with still photos. There are also two blur modes: background and portrait. The AI camera effects are an okay start but I hope Microsoft plans on expanding the filters to not only include a larger selection but work for still photos as well. Cons: As we all know, few things in life are perfect and I’d be doing a disservice by gushing over what impressed me and omitting what didn’t. In the not-so-great department, I already mentioned the compatibility issues I encountered trying to install X64 apps on an ARM device. The Surface Pro runs so well, it’s easy to forget it’s an ARM device until running into an issue like that. Another not so great is the requirement for a complex PIN. I wanted to use a simple four-digit PIN that was easy for me to remember but Windows wasn’t having it because it didn’t meet complexity requirements. Now I have to look up my PIN if facial recognition fails for whatever reason. Lastly, it’s a Windows device, so that means frequent updates. It updated on first boot right out of the box. Lastly, I also had a bunch of unwanted files from another PC dropped onto the Surface thanks to OneDrive being infuriatingly active by default. Despite the above minor cons, I am still blown away by the power and capability of the Surface Pro OLED. It’s blazing fast, has great battery life, and offers the power of a laptop with the convenience and travel friendly size of a tablet. I do strongly recommend using it with a keyboard for the full experience. Case style is best and the Surface works seamless and marvelously with the Surface Pro Keyboard. However, any keyboard is better than no keyboard for those times you need a laptop, not a tablet. One thing I can say is as far as reliability, the Surface has already proven to be a long-lasting well-built piece of tech. I'm still using a Surface Pro X 1876 that is at least 4-5 years old and it’s showing no signs of slowing down.

This slate tablet has great hardware, however for me the software is not compatible with my work VPN. Once ARM64 supports improves I would buy again.

Computer works great but they don't sell a model that comes with LtE. If you call Best Buy customer service which is based in India they will tell you it has LTE. I've spent about 20 hours calling Best Buy then calling Verizon then calling Microsoft. Best Buy India keeps saying it has 5g lte internally. But Microsoft said they haven't made a surface 11 with lte yet. Best Buy has the worst customer service, they don't know the answers and you are dealing with people that are on the other side of the globe. There's not way to connect to an associate on the floor in a store, all calls go to India and they cannot properly answer your needs. I tried calling corporate in Mn and all those calls are diverted to India. I will never make another purchase at Best Buy ever again because the customer service is horrible. I will Make sure everyone I know is aware of how hard it is to do business with Best Buy, I'm also going to write reviews and spread the word online. I hope that Best Buy is replaced with a better store that serves its customers needs

Very good nice service nice laptop quick service great deal 5 stars

Ladies and gentlemen, gather 'round because the Surface Pro 11 is here, and it’s ready to knock your socks off. Microsoft’s latest 2-in-1 tablet/laptop hybrid is not just another device; it’s a tech lover's dream. Here’s my personal take after spending some quality time with this beauty. –Battery Life– First up, battery life. The Surface Pro 11 boasts over 11 hours of juice, which is leaps and bounds ahead of my old Surface Pro 6, which barely survives 4 hours on a good day. This means I can binge-watch, work, and play all day without desperately seeking an outlet. It’s like having a marathon runner in a world of sprinters. –Portability– The Surface Pro 11 is feather-light. At under 2 pounds without the keyboard and just under 3 pounds with it, it’s easy to carry around, whether you’re commuting or just moving from the couch to the kitchen. It’s so light, you might forget you’re even carrying it. –Performance– Now, let’s talk about what’s under the hood. The Snapdragon X Elite ARM CPU with its 12 cores is a powerhouse. It handles computationally expensive tasks effortlessly and stands toe-to-toe with Apple’s M3 ARM CPU. Benchmarks don’t lie; this thing even outperforms my desktop with a Ryzen 9 5900X. Day-to-day tasks feel as smooth as butter, proving this device is no slouch. –Display– The OLED panel is stunningly bright, making it perfect for outdoor use. Those thinner bezels are a breath of fresh air compared to the chunky ones on my Surface Pro 6. Whether I’m watching videos, working on graphics, or just browsing, the display is vibrant and crisp. –Upgradeability– Here’s a win for the tinkerers: the SSD is upgradeable! Unlike my Surface Pro 6 with its soldered-on SSD, the Surface Pro 11 allows you to upgrade your storage. This feature has been around since the Surface Pro 8, and I’m glad it’s still here. The only downside is it uses an M.2 2230 form factor, which limits upgrade options. –Ports and Connectivity– The port selection is pretty generous with two Thunderbolt 4 ports and a magnetic Surface charging port. I can connect almost anything I need, as long as I have my trusty dongles. Setting up my web development environment was a breeze, and WSL ran like a champ. It performs on par with, if not better than, my HP Omen 14 with an Intel Core 7 155U. –Instant Wake and Sleep– The wake and sleep times are impressively fast. The Snapdragon X Elite brings an instant-on experience that’s noticeably quicker than any Windows device I’ve used. It’s a real productivity booster. –Copilot Feature– The integrated Copilot feature, powered by the NPU, is a major plus. Having AI assistance on the device is fantastic, but the placement of the Copilot key (replacing my beloved ‘Control’ key) is a bit annoying. My muscle memory is still adjusting. –The Not-So-Great Stuff– - RAM is soldered: You’re stuck with whatever RAM you buy. No upgrades here, which is a letdown. - Copilot key placement: Great feature, but the placement could be better. My fingers still miss the old ‘Control’ key. - SSD form factor: Limited to M.2 2230, which restricts upgrade options. - Lapability: Using it on your lap can be tricky and uncomfortable, a quirk that’s been around since the first Surface Pro. - Laptop stands: Difficult to use with laptop stands because the angle depends on the built-in kickstand. Annoying for those who use stands regularly. - Bezels: The top and bottom bezels are thicker than the sides. Symmetry would’ve been nicer. - Audio: The built-in speakers are a bit tiny. I rely on my Sony WH-1000XM5 headphones, but it’s worth noting for others. –Wishlist– - Upgradeable RAM: It’s 2024, why can’t we have this in thin and light devices? - Dedicated GPU: An RTX 4060 would’ve been the icing on the cake for some light gaming. Maybe next time, Microsoft? –Conclusion– The Surface Pro 11 is an impressive and versatile 2-in-1 device. Its portability, battery life, and performance make it a standout in its category. It’s not perfect—no device is—but it comes pretty close. If you’re looking for a powerful, portable hybrid, the Surface Pro 11 should be at the top of your list. Just be ready to adapt to a few quirks, and you’ll be more than satisfied. So, should you buy it? Absolutely, especially if you need a powerhouse device you can take anywhere. The Surface Pro 11 sets a new standard for 2-in-1 devices, and it’s a joy to use.

## TL;DR PROs - Speedy performance and beautiful display - Cool AI image generation/enhancement features that happen locally - Great battery life CONs - Limited local AI features - Some apps (VPN, anti-virus) may not yet be compatible with ARM processors ## What's new with Copilot+ Surface PCs? How are they different from "regular" PCs? The key difference between the new "Copilot+ PCs" announced by Microsoft and existing PCs is the requirement of a powerful Neural Processing Unit (NPU) with at least 40 Trillion Operations Per Second (TOPS) performance. This NPU hardware is necessary to run the advanced AI models and features that Microsoft is introducing with Copilot+. This Copilot+ PC's processor uses an ARM architecture for energy efficiency and longer battery life. Existing x86-64 applications are able to run based on Microsoft's emulation technology, but you may initially run into some issues with 3rd-party drivers and VPN clients until updates are made by those vendors. However, if you do most of your work in the browser, you should be fine. ## Design The Design of this Microsoft Surface Pro (11th generation) is very similar to previous generations. In fact, I even found that screen protectors from the previous Microsoft Surface seem to fit fine. The all-glass front is supported by an aluminum casing with a kickstand on the back. The kickstand is fine for working at a desk, but less ideal for working from your lap where you'll probably find a traditional laptop hinge is more comfortable. The keyboard (sold separately) is comfortable to type on and magnetically stores the Slim Pen when not in use. It is thin and can feel a little flimsy when typing on it (especially if you're using it on your lap). However, the keys seem to be spaced normally and it did not feel like a huge adjustment moving from a full-sized keyboard to this. Both the laptop and keyboard fold together nicely to protect the screen and they make the unit very portable to carry or slip into a backpack. ## AI Features I was excited to hear about the local AI features available on the CoPilot+ PCs, but in practice, I found them a little confusing to find. ### Image Co-Creator The first feature I tried to test out was the new "Cocreator" in Paint. I open the Paint program from the Start Menu, but there is no Cocreator button to be found on the toolbar. "Ah, maybe I need a Windows Update to enable it," I thought. Nope, all available Windows Updates had already been installed. I tried looking through the "Help" system and checking for an update in the Microsoft Store (and when did Windows 11 get so many pop-up ads for service plans and Xbox Live?!), but still could not locate a reason as to why the button was missing. At the risk of defining "insanity," I open the Paint app again hoping for a different result. And behold, the "Image Creator" and "Cocreator" buttons have magically appeared, although nothing seemed to download nor update. Nevertheless, I selected "Image Creator" first as I would like to create some cool 8-bit backgrounds for my blog about retro technology. My dreams of generating beautiful pixel art are immediately dashed by a "Join the Waitlist" button. What?! I click to join, and I'm immediately given access with a limit of 50 credits, with no information about when credits are replenished. Do I get more tomorrow or am I stuck with just 50 credits for the life of this PC? I click to the help article which simply states: "You will receive 50 credits to create images when you join Image Creator." That's it, no further details on how to get more credits. Perhaps it was a misunderstanding on my part, but what is the point of the local, AI-enabled NPU processor that is still spending "credits" to produce images from the cloud? Turns out that it was a misunderstanding on my part, as the local NPU image generation doesn't kick-in until you use the "Cocreator" button. It looks basically the same, asking for a prompt and a style to generate the image. The difference is, it won't do anything until you start drawing something first. So, when using the Paint program, the NPU doesn't actually create a new image, it simply enhances something you've already started creating. And don't think you can hop on a plane, turn on Airplane Mode, and create to your heart's content on a long flight: even though the feature uses the local NPU, it still requires internet access to function. ### Photos Now, forget everything I said about the Image Creator in the Paint app, as the Photos app also has a feature with the same "Image Creator" name, however it does NOT use credits, it DOES appear to use the local NPU processor, and it does NOT require you to draw something first. Confused? Yeah, me too. However, the "Image Creator" in the *Photos* app does what I assumed the "Image Creator" would do in the *Paint* app: generate new images based on a prompt using the local NPU. It does still require an internet connection, but the actual image creation seems to happen locally. It was a confusing user journey to understand what AI capabilities this PC can perform locally, but I eventually got there. You can also use AI to edit photos you have stored in the Photos app. Open a photo, click the "Edit" icon, then select the new "AI" icon. You can add a prompt, but depending on the photo, there is only so much you can do with it. If a face is detected, then you can only change the background of the image and it won't mess with people's faces. ### Live Captions While Windows 11 already offers real-time Live Captions on "normal" (non-CoPilot+ PCs), the dedicated NPU adds the ability to translate these captions in real-time. This can be accessed by pressing the Windows + CTRL + L keys and downloading a language file. I fired up a Spanish YouTube video and was impressed with the real-time translation to English, although it was all one long paragraph (no speaker differentiation). The process does appear to be very efficient, with the NPU averaging between 3-4% utilization while the feature was actively translating Spanish to English. It's also nice that you don't need to specify the source language; only the language you want it to be translated into needs to be set. Unfortunately, there is no dedicated "Translate" app like on your phone, although you could use the Sound Recorder app to record someone speaking, then play it back to get the translation. ### Windows Studio Effects There are some AI-powered effects that you can add to the camera for your video calls: - Standard Blur: This provides an unnaturally blurred background as you've probably seen on your "regular" PC. - Portrait Blur: The blur effect is not as pronounced and appears more like a natural bokeh effect from a DSLR camera. I was most impressed by this effect. - Portrait Light: Brightens your face as if a ring light is in front of you. - Creative Filters Illustrated, Animated, and Watercolor: Less practical as it makes you look like a cartoon. - Eye Contact: Makes your eyes appear so that it appears you're looking directly at the camera, when in reality you're looking at the screen. - Automatic Framing: The wide-angle camera lens zooms in on you and follows you around as you shift to the left or right. ### My Wishlist for Local AI After seeing Apple's implementation of AI throughout iOS and macOS, I wish there were some more offline AI features available on the Surface Pro, such as summarizing incoming emails, creating summary transcripts of meetings, or text generation tools throughout the operating system. To be fair, some of these features are available through Microsoft 365 Copilot, which is a separate subscription service. Also, Microsoft does make their regular Copilot chat assistant available for free and it is only a button press away (as long as you have an internet connection) and perhaps more local AI features will be coming in the future. ## Performance The reviewed configuration of Microsoft's 11th generation of the Surface Pro features a Snapdragon X Plus processor, an ample 16GB of RAM, and a roomy 512GB of storage. The Snapdragon processor seems to provide very good performance, as Edge and Office applications open almost instantly, and web pages render just as fast. The 16GB of RAM is a good amount for Windows 11, and it allows me to run multiple applications and have multiple browser tabs open at the same time with only the occasional stutter. The 512GB SSD provides ample storage, but only about 416GB was available after installing operating system updates and the offline AI models. The OLED display on this unit is bright, vivid, and a joy to view whether working on a Word document or watching a YouTube video. In fact, I find the screen a tad too bright, even at the dimmest setting, when working late at night. Thankfully, Windows has implemented dark mode! The speakers on this unit are also surprisingly good. Not as good as many Bluetooth speakers, but better than I was expecting for a tablet's built-in speaker system. ## Battery Life The Surface Pro's AMD architecture does indeed appear to be energy efficient. After about an hour of video watching, general web surfing and some AI image creation, I found the battery decreases about 10-12%. I don't know about 14 hours of video playback, but there seems to be enough power to at least get you through the work day. It comes with a proprietary Surface charging brick and cord, but I found the Surface is able to charge with a standard USB-C charger as low as 30 watts. ## Summary Like previous generations, the 11th generation of the Microsoft Surface Pro 11th generation has a great design complemented by great performance. The addition of new local AI features like image generation, image enhancement, studio camera effects and live translations is definitely cool, and I hope they expand the local AI feature to more areas like text generation and proofreading.

This is my 2nd Microsoft Surface, I had a pro edition a few years ago that I really loved and now that they have integrated AI via Copilot+, I felt it was time to try this new one. I still love the Surface Pro PC concept with Tablet screen and attachable keyboard with Pen. This is a 13inch unit with 16GB of Memory and a 512GB of storage. This is as much as most medium/high range laptops, yet this is less than 2lbs in weight and only .37 inches thick. That is impressive. The Surface Slim pen and keyboard are awesome, they feel much more tightly integrated than any other tablet/keyboard combo I have used. It truly is comfortable either on your lap, on a desk or just sitting beside you on the sofa. It is so comfortably usable. Face recognition works great for me as well. As for the basics, the new Surface Pro 11 is fast, with its Snapdragon XP Plus processor and NPU for AI, it is smooth and quick for me as I go between MS Word, MS Excel, Paint and over 10 different tabs in both Firefox and Edge. There is another Surface Pro 11 with the Snapdragon X Elite with OLED display that is available, but this one is powerful and beautiful enough for me with a 2880x1920 QHD display. Now, what differentiates this new round of Surface Pro is the inclusion of Microsoft’s implementation of AI/ChatGPT like capability called Copilot+. If you have ever used ChatGPT or similar you will be familiar with the usage of “prompts”. It can be as simple as just asking questions but so much more powerful. you can now get information, analysis and creation all together from Copilot+. There is a dedicated Copilot+ button on the keyboard which when pressed brings up the Copilot window. From there, you can just chat with it and ask questions, create and analyze. For example, you can select the Notebook, I then asked Copilot this: “In the role of an IT Cloud Leader, write me a job description for a Cloud Migration Specialist”. I have added a pic of this in my pics but literally within 3 seconds, it produced a very accurate job description for this type of role. I was very impressed. Moreover, you can choose to export the output to Word, PDF or text. Just think of the possibilities for this! I asked Copilot to create a 4month old birthday card for my new granddaughter and uploaded it a picture of my son, his wife and my new granddaughter while they were in a small kiddie pool. Copilot took the picture, created an drawing/image mimicking the 3 of them in the pool, down to the red hair of my daughter in law! It was amazing! I was also able to ask Copilot to “summarize” a web link that I posted. It wrote me a great summary of the contents. I am really excited for this as I frequently explore complex software and cloud services sites and this will allow me to quickly summarize the content and not waste time when I don’t see value in the content but have to read to the end to make that determination. Next, I asked Copilot Designer to create a picture. I said, “Chocolate Labrador running in a field”. It took about 3 or so seconds and produced 4 options, all beautiful! Now, they all were showing the dog in fields of sunflowers. lol, but they do remind you that AI is not perfect and you will have to tweak and adjust as needed. I then went into MS Paint. Now, I am not an overly creative person, but this is where Copilot can even make someone like me creative. I used Cocreator in Paint to start to draw a puppy but then in the cocreator window, you then tell it what you are trying to draw. Copilot analyzes what you are trying to draw against what you are telling it you are trying to draw and it then creates a polished version of what you think you wanted. You can then choose to select it and bring it into your canvas you’re currently working on. What is so amazingly cool about this is, if you are not a creative person, you now have a wealth of tools available to you to learn, grow and improve your creativity! If you are already a very creative person, you can take what you already know and be even more amazing with the content you create. It really is revolutionary, and the way Microsoft integrates this into their apps and Windows 11 is so very useful for so many. Overall, there is much to love about this device. I am still not a huge fan of the magnetic charging cable and block. The USB-C will work to charge so I am not sure why they just didn’t go with that and ditch the other. It does charge fast and overall battery life lasts me fine all day. The size, the weight, flexibility of this Microsoft Surface is compelling enough to make this my everyday device. The added AI capabilities with Copilot+ just provide an intelligent “icing” on top of a wonderful cake! The coolest part is with every use of Copilot+, it starts to make you think about all the things you can ask and do with it. I would highly recommend this to anyone! It is great and will continue to improve the technology but more importantly it will continue to improve my capabilities!

I just started using the Microsoft Surface Pro with Copilot+ PCs. It brings in a new age of AI-powered productivity and creativity. Its advanced tech improves my experience with its incredible features and unmatched performance. The design and display is just out of this world as this Surface Pro offers stunning visuals that features a stylish design with a 13" PixelSense Flow OLED display and has a resolution of 2880 x 1920 pixels. I was amazed by looking at the OLED panel that provides a 1M:1 contrast ratio and supports a dynamic refresh rate of up to 120Hz, ensuring sharp details and seamless transitions. The laptop has a 165-degree fluid kickstand that can be used at different angles to allows hands free access and let me view the screen as needed. Lastly, the Dune color not only is different but enhances the looks to the next level. Let me tell you that the Snapdragon X Elite (12 core) Processor works like lightning to deliver exceptional performance, intelligence, and power efficiency. With 45 Trillion Operations Per Second of NPU power, this laptop is perfect for influencers like me who require fast processing speeds and multitasking capabilities. I do not have any concerns when it comes to process multiple things at the simultaneously. The two cameras one at the front and the other one at the back along with speakers are of decent quality. The front facing camera has face tracking and is utilized for Windows Hello facial recognition. Both the cameras takes good quality photos and video and works nicely for video conferencing as well. Not to forget the new optimized Windows 11, the Surface Pro has a all-new Start menu with improved connectivity options. As with everything these days, we can't ignore AI and this has AI-Enhanced features that incorporates AI throughout its functions, from the Surface Studio Camera with automatic framing to the Surface Slim Pen enhanced by AI. These features empower me to turn ideas into artwork with generative AI tools. The battery life is unbelievable as it easily last up to 14 hours which is not common for a laptop but this one easily surpass that expectation. For connectivity, this comes with two USB-C 4 ports and support for up to three 4K monitors at 60Hz, the Surface Pro ensures versatile connectivity for peripherals and external displays. Overall I'm absolutely loving it! This laptop has truly become my go-to device for everyday use.I'm also really impressed with the battery life. The screen is stunning, the audio is top-notch, the processor is lightning-fast, and the AI features are a game-changer. Plus, it's the perfect size for on-the-go use. If you're looking for a Windows laptop in a compact size and travel-friendly then this Surface Pro with Copilot+ is definitely worth considering. It's a game-changer for productivity and creativity.

Windows has obviously been around a long time and is the known big name operating system for computers around the world, but its only been the last handful of years that Windows has been making their Surface laptop line. I have used many Windows computers in my day and it’s safe to say that this Surface Pro with Copilot+ is simply the best windows PC experience I have had! PROS: - Unboxing this and setup was a treat. Immediately you notice the top tier build quality that shows how thin it is but premium with how it feels and looks. The kickstand is very sturdy and can be adjusted in different angles, and it’s nice and light in your hand as well. Setup includes a smooth process of a few questions and you are ready to go! - The first thing you will notice when using this is how truly amazing this screen is, I mean wow! The OLED just makes everything pop and ever color feel like it stands out on its own. The whites are crisp and when the screen is black it is a true black. Makes for any work, play, or content you consume to be a real joy. I particularly enjoyed using this for movies and shows or games as the Dolby Vision with Dolby Atmos speakers really popped. - The Snapdragon processor brings a new level of speed as well. Often you think that you need a big machine to get you fast and efficient speeds but the Snapdragon processor along with the great ram and SSD specks make for a blazing fast experience when using multiple apps at the same time with either work or play. - Of course the big rollout of these new Windows PC’s are the built in Copilot+ which helps use AI for all your work and creative needs. I found the real world use cases for AI to be so beneficial as it helped my work look better and gave me ideas I had not considered before. I think it’s only going to get better with time as well but so far the AI features are a big perk for me in my use cases. - The surface pro also comes with some nice features like dual front/back cameras and 2 USB C ports. Both of these increase the versatility as the front camera is amazing for conference calls or streaming, the back is useful for taking pictures, and the two USB-C are the way of the future and work with all of my accessories I need. - Along with all this speed, AI, and OLED screen you would think that was too much power for a solid battery but I was very impressed with how long I could use this Surface Pro in between charges! It works wonderfully and only adds to its portability to be able to bring along like its nothing. CONS: - I really did not have too many downsides about this. Sure you could say it needs more ports but I find myself using them less and less, especially with docking stations and Bluetooth. Plus it keeps the profile more sleek and modern. BOTTOM LINE: - This is simply the Microsoft Laptop to buy. It has an incredible form factor that is great on the go, at your deck, or docked into monitors, its blazing fast, has an unreal OLED screen, and the built in AI features give you the real use case for AI that you may not have seen before. Microsoft has really hit a home run with this Surface Pro and it will easily be my daily driver for all my needs and I think it will cover yours as well!

I’ve owned a few Surface’s over the years, but I haven’t been excited about them for a while now - really since the very first one. I was a little skeptical about all the hype on the Snapdragon X processor and after using the new Surface Pro I can confirm that, unlike previous attempts, it mostly delivers on the promise of Windows on ARM. The performance is great on both native and x86 apps, the battery lasts forever (and it sleeps properly), the OLED screen is beautiful, and the build quality is as great as it’s ever been for a Surface. It’s not going to replace a high end desktop or a big beefy gaming laptop, but as an everyday device it does everything I want and I know I can depend on it to just work. The build quality is as good as it’s ever been from Microsoft, which is to say excellent. The ‘Dune’ color is a somewhat muted gold color that looks very classy. The aluminum casing feels nice and does a reasonable job of resisting fingerprints. The integrated kickstand folds out to just about any position and holds firm where you set it. For ports there is the proprietary Surface Connect port and 2 USB4 USB-C ports. The included 39W power adapter connects via the Surface Connect, but the Surface Pro supports 65W fast charging through USB-C or another Surface charger. Behind the kickstand there is a plate covering the 512GB SSD that can be popped open without any tools that reveals an M.2 2230 SSD that can easily be upgraded in the future. The keyboard and pen aren’t included in the price of the Surface Pro, so this is something to bear in mind when pricing it out. With the keyboard and pen attached, the overall weight is just a little over 2.5 lbs. The OLED display is new for Surface and it looks fantastic. It supports HDR and a 120Hz variable refresh rate. It also gets very bright. The 2880 x 1920 resolution provides a dense 267 ppi and the 3:2 aspect ratio gives you some extra vertical space that’s great for productivity. In the 5 or so days I’ve used the Surface so far the main thing I’ve noticed has been how great the battery life is. I’ve had other Windows devices with good battery life before, but the problem I’ve had with them is they tend to drain a lot even when you’re not using them to the point where I have lost 30% or more battery over the course of a day if I didn’t completely shut them down. This is not an issue with the Surface. The battery lasts to the point where I could very comfortably leave the charger at home for at least a day if not more. And it doesn’t need to be shut down; you can put the Surface to sleep and come back in a few hours or even a day to the same amount charge it had before. And it’s always ready to go right when you bring it on out of sleep. It opens up a lot of possibilities just from the simple fact of not having to have anxiety about whether or not your laptop is going to make it through whatever you’re doing. The performance so far has been great for me on both native ARM and x86 apps. Obviously native apps run better and don’t stress the battery as much, but I don’t feel hamstrung by the ARM processor. So far I’ve primarily been using Chrome and Adobe apps. I haven’t tried any gaming yet, but from what I’ve seen other places the results are underwhelming - not that I would have chosen any previous Surface device for gaming anyway. I know the x86 compatibility isn’t 100%, but for me I haven’t run into any issues and with so many more ARM-based Windows devices coming out I’m hoping compatibility will improve and more applications will get native ARM versions. Microsoft is calling the Surface a Copilot+ PC, which means it has a separate processor for doing AI tasks. So far in Windows this is mostly down to what I would call gimmicky things like eye contact in the front-facing camera, generative image generation in Paint based on what you draw, and a basic upscaler for gaming. These features are all good and even useful at times, but so far none of them are game changing. Windows 11 is still Windows 11 and while I’m a fan, many are not and nothing about how you interact with it with the Surface is going to change anybody’s opinion on it. The nice thing about it being a product directly from Microsoft though is the Windows bloat is reduced compared to other brands. The front-facing camera looks great and incorporates many of the aforementioned AI features. The built-in microphone is also high quality. You also get Windows Hello, which recognizes and logs me in in less than a second most of the time. The rear camera is just okay, but fine for basic photos or documentation purposes. The speakers get quite loud and don’t distort at high volumes. There’s also more bass than I was expecting for such a small device. Overall I’m really impressed with the new Surface. It’s got a beautiful build, a beautiful screen, a battery that lasts for days, and the performance to back it all up. It’s an almost no compromises portable Windows experience and aside from the higher price you’ll pay for that I’d have no problems recommending it to anyone.

Overview: You will probably love this new Microsoft Surface Pro Snapdragon X Plus with Copilot+ and the many tweaks that make this new Surface impressive. Most Windows apps were optimized to run for this new chip and workflow is very good. The Copilot+ suite of AI assistants at this early stage might still have room for improvement. Some of the AI works as intended and is fun to use, but not everything seems to work as easily as preview demo videos showed. It is definitely a quick PC that sips power and can be left on most of the time for quick and easy use all day long, much like you do with a cell phone. Yet, if you prefer apps and programs far from the Microsoft ecosystem, you might have a few growing pains running non-native apps in emulation mode. And most gaming at this early release date will not install through the on board services. Surface tablets were not usually considered for gaming anyways, but there could be hope for it someday soon. Copilot+: The demo videos I saw were very impressive. Sadly, maybe a few features are not fully at peak Ai readiness. Or are for a different type user other than myself. Camera: Only tried the camera briefly as I do not use tablet cameras much. Studio effects for Automatic Framing and Blur are the only beneficial features I thought worked well enough to use. The creative filters were too odd looking for me to use in the current state. Restyle: Editing photos with Restyle (any photo you load into image viewer and select edit option) is a fun tool with several art styles, or make one up, works well for decent edits to bizarre creations. This one works. Chat: The likely hero of Copilot+ in the long run. Chat collaborator seems to work pretty good and answers quickly and can be paired with a few plugins like Instacart and Kayak. It will also help create images in partnership with the DALL.E 3 Designer. The feature of Ai many, myself included, like to use to create fun pictures from text prompts. Image Creator/Cocreator: It is when I tried the Cocreator in Paint. Maybe I can not draw well enough or it does not know what my text description means. Every art project ends up a complete mess with very few of the elements described or drawn rendering correctly. Then there is the version of Image Creator also in Paint. Seems to be a pay to play feature as it shows I have zero coins and does not work to create anything. Everything with Ai is still in the early learning phases and daily there might be improvements pushed out that can make programs and features better. Today, certain features might not be as easy for users to implement as demo videos have made it seem. Surface Copilot+ improvements I like so far: Qualcomm Snapdragon Plus chip looks to have great potential if everyone gets on board and builds software and drivers for it. Windows tasks are a bit quicker than previous models. Now with a minimum of 16GB RAM helping multitasking abilities. Tip: buy the most RAM you can, since these are not user upgradable short of the SSD. Although, Microsoft has made this new Surface somewhat repairable should things need service down the road as noted online by i-fixit, thank you. Also new, and very welcomed addition this model series is the settings shortcuts on the far right side of the taskbar where battery level is (similar to settings drop down on Android phone). Also very happy with letting the unit go to sleep after 3 min. Then being able to anytime just pick the tablet up and it near instantly wake up and not have lost 5-10% of the battery because you did not fully shut down the PC. Much like a cell phone for battery life, you never turn those off, it sips power in standby/sleep. Wi-Fi 7 for the future of blazing internet speeds. And finally, this is the first tablet that Windows hello worked in portrait orientation, for me. Literally pick up the tab at almost any angle at it unlocks if the camera sees me. Maybe it worked before, and just didn't like me. Hardware unchanged in the base models: The screen and audio appear to be the same as previous model, good visuals and loud speakers. No Atmos just stereo. Kickstand is excellent on desk, still rough on the lap. Magnetic charger and USB-C ports are also unchanged for the most part. Charger is plenty long and flexible. My series 9 keyboard/pen can be carried over, but the pen needs to be paired/synced to work. Just no Copilot specific key like on the new updated keyboard. Tip: watch for those Best Buy combo deals where you can often get the keyboard and/or pen cheaper than when purchased separately. Sadly the SD card slot is still gone, not sure why it was ever removed. Gaming, First off, I don't think Microsoft ever claimed any gaming specs for Surface Pro tablets that I am aware of. Again it was demo videos, this time of the Snapdragon chip that gives us hope that maybe someday a Surface can play some current top titles. This Surface will play time waster games found in the app drawer or Edge tab (puzzles, card games or candy busters). I had no luck getting a larger game in Game Pass, Microsoft store or Xbox to install (did not want/try cloud gaming). Not even Minecraft would install! Games I own, clicking install, nothing happens. Besides, anything recent might need the Elite chip or better compatibility. Will try again later to see if support becomes available. Microsoft may leave this disabled to protect the Surface internals from issues games might cause, speculation on my part. Just know many games do not install.