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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1141 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,141 reviews
  • Rated 3 out of 5 stars

    ARM not ready for prime time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third Surface Pro (I had a 6 and an 8). While the display is gorgeous, this has enough issues with compatibility that it should not have been released. It's been out long enough now that these should have been resolved. The biggest issue is that there are no drivers for many standard printers. When I finally got my printer to work at all, it took about 90 seconds to spit out a page. With my SP8 (intel processor) it's about 10 seconds. I have an HP OfficeJet 9010, so this is not some obscure hardware. I have looked online, and several people have complained that it is not compatible with most common printers. Evidently there are problems with other peripherals, but I did not experience these. I did find some of my software is not compatible with ARM (including a driver updater). I exchanged the first SP11 I bought because it started to have a null pointer error on a bunch of operations. I tried to do a factory reset, and it went into an infinite loop without halts. I got a second one, and that is when I found the printer problem. I decided to return that one, and tried a factory reset on that one, which also could not complete. I am not a gamer, and don't need most of the features where the ARM architecture shines. Also, I am not a fan of AI assistants, as the generate a lot plausible junk, so any advantage you might get with ARM for copilot is irrelevant for me. So - not a fan, here. But if you are ok with the limitations of ARM architecture this Surface Pro would be a good candidate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing new Chip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning Display: 13” OLED screen for vibrant visuals and sharp details. Powerful Processor: Equipped with Snapdragon X Elite for smooth and efficient performance. Generous Memory: 16GB of RAM for seamless multitasking and fast operation. Ample Storage: 512GB SSD provides plenty of space for files, apps, and media. Sleek Design: Modern and stylish Sapphire color adds a touch of elegance. Device Only: Comes as a standalone unit without accessories or peripherals. Advanced Edition: Part of the 11th Edition, offering cutting-edge technology. Portable and Versatile: Ideal for professionals and students needing a powerful yet portable PC. Enhanced Productivity: Ideal for demanding tasks like graphic design, video editing, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop power in an efficient tablet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 has been awesome! I bought it to replace my bulky rugged work laptop and it has handled everything I’ve thrown at it with no issues. I was worried about the ARM architecture but this has not been an issue at all and the battery lasts all day and then some! Very pleased with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro's final form

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, connectivity, display, speed, everything is excellent with this tablet. This is how everyone wanted a surface pro to be. It truly feels like a windows tablet without compromise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight and works just as a good as a laptop. I like to portability and the versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Snapdragon X Elite chip is fast and efficient! It’s been handling my day-to-day work without breaking a sweat. Battery life has been nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful laptop with elegant design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just the sweet spot for a handheld full fledged windows laptop. It’s lightweight and extremely powerful with elegant design. I also purchased the Microsoft keyboard without which it might not work to its best potential. My only complaint is that this keyboard which in my opinion is not optional is an expensive accessory. The copilot integration is really good although not stellar. It works only when used in combination of Microsoft office suite of products and for now is mostly all text based.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and responsive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. I needed something light and portable that I could write notes on during conversation. The pen and keyboard were kind of expensive to add, but well worth it for me. I used to use my laptop, but I did not like how the keys were on the back while I held it. With the removable keyboard with the Surface Pro, it can be turned around so the keys aren't against your hand. It makes it much easier to hold onto while using. Processing speeds are fast enough while switching between programs, or converting files. The camera works well for Zoom or GM meetings, and the speakers are loud enough. Overall, it meets my expectations for what I needed it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PRO yet!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! I have a pro 7. And let me tell you. This screen is amazing. The battery life is forever. The speed on the processor rocks. Love this puter. Go surface PRO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding little computer using for traveling since small, light yet powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for college

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to take notes in class. Works great! Light enough to carry all day but still does everything needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I bought was not sure if it was powerful enough for picture and video editing and stuff like that. It probaly has same hardware of my phone looked for reviews online after thinking about it bought it not gonna lie I was impressed of the perfomance and battery life and display is great even for lite gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient, light computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, light computer. When I purchased I did not realize it was device only. That was a me problem, but frustrating nonetheless. I replaced my MacBook with this, great decision. Overall, love the computer and the color is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Copilot+ has been an excellent device throughout my day. The Snapdragon X Plus delivers fast, consistent performance whether I’m working on school assignments, handling work projects, or multitasking with several apps open. The 13-inch touchscreen is sharp and responsive, and the overall build quality feels premium without adding extra weight. Battery life has been a standout. I can get through classes, meetings, and writing sessions without worrying about finding an outlet. It also handles entertainment effortlessly, from streaming to casual creative work. Writing on it, whether with the keyboard or pen, is smooth and intuitive. Overall, this has been a great all-around device that fits school, work, and entertainment perfectly. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro mac microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing. The quality is very good and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive, good display. Easily replaces my laptop. Overall great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Surface Pro to Date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new surface is the best of them all. This new surface while based on the current ARM architecture as of now has good compatibility with most programs users will need in today’s market. Of course it’s advisable to check all software you currently use with a web search or through the software developers website to ensure you will be able to use it with the new windows on ARM system. Hardware wise this computer has become my most used device. I love the flexibility that it offers and there’s nothing like a full OS compared to an app based OS. The battery life on the X Plus is incredible, especially for a device this slim. I find myself doing a lot of work on it, consuming media and it still keeps going. If you can afford it, I highly recommend the Microsoft Flex Keyboard. This offers the ultimate flexibility when using the pen and keyboard together and also in how you can place the computer in tight spaces. Makes it feel like a desktop. If your interested is also recommend watching a bunch of YouTube videos to see how others are using this device. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device - super happy with the performance, weight and style

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product for College, Work and Daily Use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer a few days before I started school. And in fee days i learned how to navigate it. Its ease of use alllows me to stay on top on schoool work while juggling multiple assignments. 36 gigs of ram makes sure I dont miss a beat and when its time to relax the OLED features a crisp clean and overall great picture. Not to mention the bluetooth pen and removable keyboard which were what really sold me on this wondeful product. The pen has no leg unless you use write to text which sometimes doesnt write exactly what i want but that could be due to my horrible handwriting. Overall I was and am still extremely satisified with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, excellent to use . Clear, light and easy to carry

    I would recommend this to a friend