Customers find value in the Surface Pro LTE Advanced's LTE connectivity, praising its ability to provide reliable connections on the go. The device's ease of use is also frequently highlighted, with users appreciating its blend of laptop functionality and tablet convenience. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
Rated 4 out of 5 stars
Takes some getting used to
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Too many changes for some users - Windows 10, Office 365, and very small. We've had resolution issues moving items from the Surface to the Monitor. It definitely has the Cool Factor though! We'll be buying more for our sales folks.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Impressed, fast, versatile. Great clean design, high functionality, and tech support.
I would recommend this to a friend
Pros mentioned:
Lte
Rated 5 out of 5 stars
Great alternative to iPad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We previously were using iPads for our employees to access several cloud based programs while on the road. The iPads stopped being functional with the greater demand for additional information while onsite. The LTE Surface Pro is a wonderful replacement. with the keyboard the ability to enter additional information became easier and more efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
Best computer I've ever had - period!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Surface Pro LTE! It is the best computer (laptop OR desktop) I've ever owned. It's expensive, no question about it, especially after purchasing some 'extras' that I think are reall necessities for me, e.g., keyboard (type cover), pen, docking station. I can't say enough good things about this Surface Pro. I am very glad I purchased it.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Greg,
We're thrilled to hear your excitement about your recent purchase of Surface Pro LTE. We're delighted that you're loving your device in combination with some great additions like the Surface Pro Signature Type Cover, Surface Pen, and Surface Dock. We hope you continue to discover all there is to love about Surface Pro!
Cheers,
Jessica Surface Customer Care
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Way better than Apple
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer was purchased to replace the Apple Ipads that we use at our office. The apples would not show information needed on edited documents, but these show everything we need and are very easy to work on. Much better purchase than apple.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great Tabtop (Tablet+Laptop)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is awesome tablet + laptop. Has all the features of a laptop with ease of use of a tablet.
I would recommend this to a friend
Rated 5 out of 5 stars
Great little computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I travel with this computer and it works great with different sim cards for different countries
I would recommend this to a friend
Pros mentioned:
Lte
Rated 5 out of 5 stars
Extreme portability
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surfaces are already a great product. I'm glad that Microsoft finally came around with LTE service so I am connected anywhere I go.
I would recommend this to a friend
Pros mentioned:
Lte
Rated 5 out of 5 stars
Surface with lte
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Using this Microsoft surface pro LTE with at&t works great
I would recommend this to a friend
Rated 4 out of 5 stars
Great tablet 2 in 1
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only problem i find is the conect LTE to the int e rnet whit sprint, they don't want to conect.
So know i have to use my hot spot for internet sad.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for a compact mobil computing solution
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for a mobile computing solution. I use it to run the Microsoft Office products.
I would recommend this to a friend
Rated 5 out of 5 stars
So far I love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't done a whole lot with it, but I enjoy the speed and reactivity of it.
I would recommend this to a friend
Rated 5 out of 5 stars
Powerful and easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with purchase. Perfect size and powerful enough to run desktop applications others can't
I would recommend this to a friend
Rated 4 out of 5 stars
Nice overall tablet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for almost everyone and can used for almost everything
I would recommend this to a friend
Rated 5 out of 5 stars
nice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this little computer, just what I wanted....
I would recommend this to a friend
Rated 5 out of 5 stars
Love the item
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice item. Glad to have it, So glad your employee recommended it to me or suggested it
I would recommend this to a friend
Rated 1 out of 5 stars
Have only had problems. Microsoft will not fix.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I invested in this laptop because I would be traveling all over the world and working a lot from this device, so I did not want a laptop that would cause me issues.
The device had major screen issues within a few months to the point where you could not work with it. I had to return to the United States from Colombia in order to have it analyzed to see if it was covered under the warranty. They ended up replacing this device.
I then moved to New Zealand where within a few months the touchscreen started failing and the battery no longer holds a charge. Not only that, but the computer freezes frequently. Microsoft Support was very difficult to work with and would not honor the warranty even though this device failed within one year, it has now been past 1 year of the purchase of the original device. They said that I can have a replacement for $600.
You would do yourself a favor and purchase a much cheaper computer and should expect to have less problems.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Do not buy a surface!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Motherboard died about 2 weeks after year was up for warranty. I was only offered refurb for $500. Nobody will work on them as they are almost impossible to fix. Battery life 9 hours? Try 2.5 to 3 at best. Would never buy another surface.
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're sorry to hear you're experiencing difficulties with your Surface Pro. We certainly expect more from our devices, and we'd like to lend a hand. We have reached out to our specialized care team, and let them know about your experience, and they are ready to help. Please accept this specialized care by filing a ticket here: aka.ms/SurfaceCare-us. Please use your unique reference number we have created for you: 1811084790144.
We are eager to hear from you soon.
Kind regards,
Jessica Surface Customer Care
Rated 1 out of 5 stars
Microsoft knows it is crap but keep selling
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went to Best Buy to get an iPad. We let a Microsoft guy talk us into the surface pro. Right from the start it had problems. They go into sleep mode and will not wake up. Best Buy knows this and they keep selling them. Best Buy will not fix/ work on them. Best Buy will not refund/ return them. We were within the refund time frame. We purchased the geek warranty protection, everything. Best Buy pushes you off to go to the Microsoft store. The Microsoft store gave us an option for a new one that we did not want any part of or store credit. I was stuck with store credit. Remember we wanted an iPad? Ya, we had to get another Microsoft product we did not want. Microsoft knows they have a problem with these surface pro’s but just keep selling them. Don’t buy one. You will regret it big time.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Did not learn my lesson
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought one and it broke in 8 months before I even paid it off. No one could fix it. I loved it! So I bought another. It broke, went orange screen then never to turn on again within a year. One week after paying it off. I tried to have them fixed and return to MSFT, I finally had to pay someone to dispose of them. NFL hates them. I watched a coach throw his on the ground-I could relate.