Customer Ratings & Reviews

Connects to my Xbox, decent sound and bass, footsteps are even heard

​Rating: 1 Star (would give 0 if I could) ​ Review: I have not written a negative review in at least five years, but the performance of this headset is so pathetic that I feel obligated to warn others. Do not make the same mistake I did. ​ Build Quality Issues Straight Away: Right out of the box, the right ear volume adjustment knob was squeaky. I dismissed this as a minor annoyance since I keep my head still, but it was a sign of the low quality to come. ​ Bluetooth Failure: I could not get this "Microsoft" headset to pair with my Microsoft Surface (Windows 11) via Bluetooth. Meanwhile, my older Sony WF-1000XM4 noise-canceling earbuds paired with the same laptop instantly. ​ The "Wireless" Nightmare: Because this headset lacks a dedicated dongle, the connection to the Xbox Series X is incredibly fragile. I experienced immediate interference. Being tech-savvy, I went into my router admin settings and manually switched my 2.4 GHz network from "auto" to the least busy channel to clear the airwaves. That worked... for a moment. Then, conveniently three weeks after purchase (just outside the return window), the headset began playing the Xbox "device connected" hum every three minutes during gameplay. It creates a constant loop of audio interruptions on top of the existing static. ​ Fails Even as a Wired Headset: Driven crazy by the connection drops, I gave up on "wireless" and connected it directly to the console using a brand new 12-foot USB-A to USB-C cable. The result? The headset still played the connection hum every three minutes, but now it also introduced new interference that my party members could hear. It is practically unusable in both wireless and wired modes. ​ The Verdict: I spent hours troubleshooting this. I even utilized Gemini 3 Pro and ChatGPT 5.2 to diagnose the logs and behavior; both independently concluded the hardware was faulty and should be returned. Since I am past the return window, I am stuck with a $110 paperweight. I have since switched to my PC and a SteelSeries headset that actually works. ​Save your money and your sanity—buy literally anything else.

Didn't end up using very much... Wasn't a bad headset though.

Really good audio easy set up and use. Definitely use for xbox

Great Microsoft headset for Xbox. Works. Plug and play.

With these headphones, you can now listen to dolby atmos... A. New technology in Spatial surround sound coming from top bottom. Nothing right totally Submergers you and sound

Great headphones than some higher priced ones. The dual mode for phone calls while gaming I awesome, and the controls are very accessible as you use the round ear pucks to turn the volume and mixer.

Super easy to set up and sounds great. I’ve had more expensive headsets sound far worse

They are great headphones for gaming. They are long lasting charge.

Good product. Works well and the dual connectivity feature is worthwhile

Purchased for my husband. Great quality and my husband really has enjoyed his gaming.

Brought them as a Christmas present for my grandson. They arrived on the day it stated and my son loves them.

Was easy to use never really had a problem with this headset

It’s good and works what you need it for and the wireless part is good

Tough and does everything it need to do well. No reason to spend more on a different brand.

I got theses for my grandson and he absolutely loves them he says they have great sound quality

this product is good qualilty and worth the money.

Easy setup and works very well with my xbox. Great but

Awesome, definitely better than expected! Super tight fit though.

Great headset for playing games or even for working!