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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4617 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,617 reviews
  • Pros mentioned:
    4k
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    The Xbox we wanted and needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no doubt that it is the most powerful console and as powerful as a $1500 PC. Connect it to a 4k TV that does HDR and be prepared to see the future of gaming in amazing sharpness and colors. Every month new and old games are getting the X enhanced treatment so not only are Xbox One games amazing, even 360 games are getting another shot and they look great. The box includes one controller, a 4k HDR hdmi cable, and a trial to the Game Pass sub service. The internal hard drive is 1tb and unless you buy every major title and never delete them, you should be fine for the time being. I have several major titles, Forza 6 & 7, Halo Wars 2, Mafia 3, Witcher 3 Comp Ed, among many others and still have 100gigs left. One thing to note is that the machine itself is surprisingly heavy so make sure it is placed on a secured surface and the exhaust out the back is hot and needs adequate air flow.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox One X! There are a lot of great games out now that have been enhanced for the system, and -- as you said -- even more are on the way. Here's a complete list of Xbox One X-enhanced games out now and currently in development: https://www.xbox.com/en-US/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The power! Everything is so much faster and the games are so crisp! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Looks amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised, games load faster and look amazing with a compatible TV.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Best gaming console ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console out there! 4K gaming, movies, and the graphics are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine is amazing, 500 bucks a little pricey, graphics and response fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Best gaming console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One X true 4K gaming its a monster Microsoft really killed it with this console

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    next level gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quick speed. This makes my xbox one s look like a playstation pro4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer but I needed a new Blu-ray player and decided to get an Xbox One X. Set-up was easy. I have a decent high speed internet connection so the update took minutes. I logged in to my account and downloaded the gams already on my account. The graphics quality is outstanding. I am not playing anything really enhanced at the moment but I am sure the graphics on those would blow me away!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Definitely a game changer! I owned the Xbox one prior to this and this is definetly worth the upgrade. Quick tip on where I originally failed. I own a 4K tv and up until I did some research I was not getting the full capability of the console. Make sure you allow for 4K on your HDMI Inputs. It did not have them activated out of the Box. Must turn on through settings on your 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best just got better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an Xbox one that was connected to a 4k tv. We were limited to the standard hi def watching TV and movies due to the graphics limitations of our Xbox, which was the heart of our home theatre experience. The gaming has always been great. Now, with the new One X and it's graphics capabilities, we have no limitations and the movie watching and gaming experience just got a whole lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately worth the money, huge difference in games! Graphics wise and load times

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So small but so powerful. So much better than the Xbox one S. Well worth the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    AWSOME XBOX!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this system is great. Every complaint I had about the original Xbox One has been corrected. It's fast, quiet, plays 4K movies (unlike the PS4 Pro) and the games that take advantage of the enhancements look phenomenal. Not only are new releases showing enhancements, but past greats like The Witcher 3 look better than ever. A huge (and ever growing) list of Xbox 360 games are backwards compatible and even original Xbox games are starting to be added. The already-great Xbox One controller has been further refined and Bluetooth support has been added. I'll give credit where it is due and it's great that I can pop in some of my 360 favorites like Rage and Doom 3 without having to hook up the old 360. If Microsoft can start pumping out some great exclusives to go along with the 3rd party games, they will be set. Here's hoping Phil & Co. come through for us!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your love for your new Xbox One X! We're overjoyed that you're happy with its features and how great everything looks on it. And thanks for pointing out how even backwards compatible Xbox 360 (and even some original Xbox) games look better on Xbox One X as well. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very good consol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good. Super small. Has amazing graphics and more. All around a great xbox

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    So quiet you can’t even hear it run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says. It’s very very quiet compared to the older models. Runs a bit faster and the graphics are of course better. Still only getting 4 stars since they couldn’t release this instead of the One S

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Games look better, run better, and system is more responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gold standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most power console I’ve ever played. Xbox one x enhanced games are incredible

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    4K gaming at it best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphic where superb on my Sony 4K tv. Great with a home theater sound system l.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. No lag. Smooth operation. Very heavy compared to previous xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games fast, HD is crisp and the system itself is smaller than the original

    I would recommend this to a friend
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