Customers are enthusiastic about the knowledge and ease of use provided during the Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera service, and they feel that the security system is the best. However, many customers have expressed dissatisfaction with the installation quality. Some customers have also reported issues with the DVR and a lack of communication.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 680 reviews
Rated 5 out of 5 stars
Very good service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy and geek squad are working for the new cemera very good service
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service is great. The contractor that came to perform the Install they we're not so great. Fortunately we had to reschedule our Install and was sent a different technician. He was awesome.
My cameras still dont work- a month later basicall
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My cameras still do not work. I have called multiple times get This re. scheduled and get people out every time they get out. It does not get fixed correctly.
Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 1 out of 5 stars
They never came out to install our wired cameras!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They never came out to install cameras. They rescheduled our appointment so many times we just gave up and told them to not worry about coming out to install we would do it on our own. Do not put on our account that your service was completed because it was not!!!! Would not recommend to anyone!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Highly satisfied with the installation of the security cameras and the installer was great and very professional. He answered all my questions to my satisfaction. Two thumbs up!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased a wired camera system and knew we didnt really know what we were doing so we paid for Geek Squad to install it. The Geek Squad guy came and did a great job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the sixth location I have had security cameras installed at. Every time I have used geek squad and have no issues at all. Completely professional.